Reviews: Google Ads & Shopping AI: ST

Customer reviews: Google Ads & Shopping AI: ST

Reviews (206)

Overall rating

4.2

5

15
4
3
2
1

2

What Merchants Think

Merchants generally express satisfaction with "Google Ads & Shopping AI: ST", noting its efficacy in boosting traffic and sales with minimal effort. Many appreciate the app's ease of use, automation features, and the hands-on support provided by account managers like Emma. Users often find that it provides a strong return on ad spend (ROAS), making it a valuable investment for their marketing efforts. However, a minority of reviews express dissatisfaction with the promised results not being met.

Key Strengths

User-friendly interface and easy setup
Strong customer support, especially from account managers like Emma and Rachel
Effective automation of ad campaigns, reducing manual effort
Consistently high ROAS for many users
Helps in scaling online businesses efficiently

Common Concerns

Inconsistent results, with some users experiencing lower than promised ROAS
Claims of misleading advertising and business practices
High cost without guaranteed sales for some users
Disparities in initial versus ongoing performance

Final Thoughts

Overall, "Google Ads & Shopping AI: ST" is well-received by many users who highlight its ability to drive significant traffic and sales with little manual intervention. The app’s automated features and robust support team, particularly the account managers, are frequently commended. However, potential users should be aware of the mixed experiences regarding ROAS and the cost-benefit balance before integrating it into their marketing strategies.

We Print Miniatures

Jul 26, 2024 on Shopify

Terrible ROAS 1.1x is very poor and we will be asking Shopya for a full refund of every penny spent or complimentry service until they actually achieve something close to their advertised ROAS BUYERS BEWARE they make claims that are not reflected in their results while claiming it takes 4 - 6 weeks to see results. at 1.1.x after 3 weeks we have to say they are lying! We wonder how many of the 400k cutomers are actually happy and still using them because to us it looks like they can't actually deliver. Storya Proove us wrong!

Creative Home

Apr 06, 2024 on Shopify

They have been charging us $1,250/month and bringing on average 3 sales for the past 3 months. They have refused to refund any of our payments and are holding our cancelled subscripiton fee captive so we don't open disputes. Completely bad business practive, false advertisement, fraudulent activity and behavior. We will report them Shopify and have disputed our payments from PayPal. Edit: We never had a year long subscription, all their statements and numbers are complete lies ! Feel free to privately contact me if you want to see our proofs. DO NOT USE THİS APPLİCATİON ! The first month we had a positive ROAS with very low volume, this is how they tricked us into spending more with them ! This is their scamming strategy. They never made any AI Ads, Facebook or Instagram Ads. All they do is copy a Google branding campaign to retarget your existing users without adding any real value. This is how they get a good ROAS on the beggining, then they raise your budget and start charging you with no sales, be very careful with this misleading company !