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9.1
TrackX‑Order Track and Upsell logo

TrackX‑Order Track and Upsell

Develop by Hyperr Labs

$7-$49

/ Month
Free plan available 7 Days Free Trial

Reduce WISMO tickets and upsell products with order tracking

Order tracking
Custom recommendations
Email updates
Branded page
5 Reviews
9.1

About TrackX‑Order Track and Upsell

Launched Oct 13, 2024

Categories

Built by Hyperr Labs

Email :

[email protected]

Address

36 Scotts Road, Bromley, England, London, BFP, BR1 3QD, GB

Website Privacy policy FAQ
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Description

TrackX: Simplify order tracking with custom emails, themes, and upsells to boost sales.

TrackX is a user-friendly order tracking app that eases customer anxiety and reduces support inquiries. Keep your customers informed with customizable email notifications at every stage of their order journey. Choose from multiple tracking portal themes to match your brand's style. Increase sales by offering cross-sells and upsells directly on the tracking page. Need specific features? TrackX offers custom features tailored to your unique needs.

TrackX is a user-friendly order tracking app that eases customer anxiety and reduces support inquiries. Keep your customers informed with customizable email notifications at every stage of their order journey. Choose from multiple tracking portal themes to match your brand's style. Increase sales by offering cross-sells and upsells directly on the tracking page. Need specific features? TrackX offers custom features tailored to your unique needs. more
  • Track orders in one go to avoid WISMO tickets
  • Customized Branded Page for order tracking
  • Regular Email Updates to reduce customer anxiety
  • Cross-sell and up-sell your products in the order tracking window

Pros

  • Reduces WISMO (Where Is My Order) tickets, which can improve customer service efficiency
  • Provides regular email updates and notifications to keep customers informed, reducing anxiety
  • Offers custom product recommendations for cross-selling and up-selling opportunities
  • Allows for a fully branded, customizable tracking page that can enhance brand recognition
  • Simplifies order tracking with a user-friendly interface

Cons

  • May require initial setup time to customize the tracking page to align with brand requirements
  • Effectiveness of cross-selling and up-selling may vary depending on the product and customer base
  • Regular email updates might lead to notification fatigue for some customers

Top Helpful Reviews

Drip Check

Jan 11, 2025  on Shopify

The app was just perfect, does exactly what it was supposed to. Our customers used to ping us to share updates with their order. Now we direct them to this app’s tracking page. I use multiple aggregators and this has made things simpler for us.

CAPSHAP

Nov 29, 2024  on Shopify

A premium app with great functionality. Very easy to use. Support is great. This is the exact app we were looking for.

Cash & Profits

Oct 15, 2024  on Shopify

I recently tried trackX and its really impressive! Even tho it's in beta it tracks orders effectively with a user friendly interface. Customer service is top notch—they are super responsive and improving the app based on feedbacks. If your looking for a good solution to track orders and enhance customer satisfation, TrackX is definitely worth a shot! Highly recomend!

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