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Customer reviews: Tracktor Order Tracking

Develop by ShopPad Inc.

Reviews (166)

Overall rating
4.7

What Merchants Think

The overall feedback from merchants for "Tracktor Order Tracking" is highly positive. Merchants appreciate its functionality, ease of use, and the significant reduction in customer inquiries regarding order statuses. Many users find it a valuable tool for enhancing customer experience and improving operational efficiency. Additionally, the customer support is frequently noted as outstanding.

Key Strengths

  • Intuitive and easy-to-use order status page for customers
  • Efficient integration with fulfillment emails
  • Effective order status tracking and visibility
  • High-quality customer support and quick response times
  • Attractive interface and customizable status updates

Common Concerns

  • Occasional issues with tracking all orders consistently
  • Refund processes unclear from the free trial

Final Thoughts

"Tracktor Order Tracking" is well-received and highly recommended by its users for its functionality and customer support. While there are minor issues with tracking consistency and trial refunds, its advantages in simplifying order tracking and enhancing customer service make it a compelling choice for merchants looking to efficiently manage order statuses.

Mr. Amari Soul

Sep 02, 2024  on Shopify

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

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