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Customer reviews: Tipo Appointment Booking

Develop by tipo.io

Reviews (497)

Overall rating
4.7

What Merchants Think

"Tipo Appointment Booking" is generally well-received by merchants for its ease of use, affordability, and robust functionality. Merchants frequently praise the exceptional customer service, specifically highlighting Laura from the support team for her prompt and effective assistance. The app is seen as a reliable solution for various booking needs, with commendation for its customization capabilities.

Key Strengths

  • Outstanding customer support, particularly the assistance provided by Laura
  • Easy setup and use
  • Good value for money, often mentioned as affordable
  • High level of customization options available
  • Effective integration with Google Calendar

Common Concerns

  • Occasional bugs and glitches, prompting reliance on customer support
  • Some users find the setup documentation insufficient
  • Changes in updates that catch users off guard
  • Difficulty in native features for some specific business needs
  • Slow loading times for the calendar and managing appointments

Final Thoughts

The "Tipo Appointment Booking" app is widely appreciated for its functionality and excellent customer service, making it a valuable tool for businesses needing a booking system. Despite some technical concerns and the need for more robust documentation, the app’s affordability and customizability make it a preferred choice for many merchants. The ongoing updates and receptive support team underscore its commitment to meeting user needs.

StricklandandHolt

Sep 10, 2024  on Shopify

The app works well. Could be a bit more user friendly as it's quite tricky to work out where it gets its inputs from for the info used in the booking. I'm using it to allow hosts to book our room for workshops so a little different to how most people use it probably. The chat help feature is good and they always resolve any problems I have within 24 hours.

GMG Corporation

Sep 02, 2024  on Shopify

サポートがとても親切でした。 日本語でも対応可能でたすかりました。 一つだけ、 お客様からの予約の変更とキャンセルができないので、 今後お客様からもキャンセルや変更の処理ができるようになることを期待したいです。

leeloo

Aug 27, 2024  on Shopify

Best features so far, and this is late 2024. Prompt support, they resolved it immediately. Like it alot

Standard Photo

Aug 26, 2024  on Shopify

It is quite a good booking app. I'm thankful for the support team, special mention to Laura, who has helped to resolve an ongoing issue quickly and efficiently.

Eventec

Aug 25, 2024  on Shopify

App does exactly what it says it does. Despite running into a few issues/bugs, the Service Team was by far in a way the most helpful service team I have dealt with! Laura was quick to respond and able to quickly and effectively resolve any issues I had and was very communicative through every step of the process.

Doula med oss

Aug 19, 2024  on Shopify

I just got a great support from Laura! She really understood my problem and gave me excellent instructions during the support. Laura was totally on it to solve my problem! Love this app and the support!

PINK AGE HK

Jul 29, 2024  on Shopify

Laura, Tipo is very kind and reliable. Actually, she is genius~~! Thank you very much for your support!!!

The IV Den

Jul 25, 2024  on Shopify

I would've liked some more native features in the app but it's a seamless booking app & customizable witch is what you want for your business. The support team is fantastic - responsive, efficient, and quick to turn around custom requests.

SETTE

Jul 10, 2024  on Shopify

日本語対応があまりされておらず使用方法など分からない点があったが、サポートのlauraさんがが非常に丁寧な対応で全て解決してくれた。無料なのに素晴らしすぎる対応でした。

Dayton Brick Shop

Jul 07, 2024  on Shopify

Tipo not only works great, but is easy to use and the support team behind the app is next level! Laura works very hard to ensure a quality experience and that the app works as it is intended. Very happy I went with Tipo!

CASA FUTBOL AG

Jul 01, 2024  on Shopify

Good service and fast support from Laura. :) The app does everything we need for our company and is very customer friendly.

STRABON CAPPADOCIA TRAVEL AGENCY

Jun 23, 2024  on Shopify

I've just started using it. We are a tour company operating in Turkey. The app wasn't meeting some of our needs perfectly. They were very helpful with quick support and solutions. It's currently free, hopefully it stays that way forever. But even if it doesn't, it's an app that deserves a reasonable fee. I also want to thank Laura for supporting us.

Tropical Vinyl

Jun 17, 2024  on Shopify

I had some hiccups with this free app- and the service /chat provided when I reached out was great. Thank you Laura in Vietnam for your help!

Avenir Bio Etic

Jun 11, 2024  on Shopify

The app has a few defaults, but compared to the others it's excellent, and the assistance is incredible ! The assistant Laura is really helpful, thank you so much.

テントサウナとたき火

Jun 09, 2024  on Shopify

サポートがチャットで迅速に対応してくれます。 チャットに翻訳機能がついているため日本語でも安心して連絡が取れます。 Laura いつもありがとうございます。

Patricio Boncales

Apr 20, 2024  on Shopify

I wish they back to the old version. Since december 2023. I get always problem. Now the big problem is all my clients can't recived any confirmation and they can't find the solution how to fix. I am so sad becuse i am using this app for almost 3 years or 4 years. so sad and disappointed and don't recommend it if you manage your own website like me.

ebarza

Apr 16, 2024  on Shopify

Thanks to Laura, She really helped me with many things to make the booking form looks perfect and serve as we need the app is good for simple booking forms if you offer consultations or visits Great app & Affordable

Rage Room Budapest

Jan 23, 2024  on Shopify

To my disappointment they have removed the blackouts option with the latest update, but based on my feedback to them (and many others I assume), they have put it back. Great app and support.

山竹|Koya Sanju

Jan 03, 2024  on Shopify

very useful booking system and the nice and quick response support team! will keep using Tipo on my website. Recommend!

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