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Customer reviews: Tipo Appointment Booking

Develop by tipo.io

Reviews (505)

Overall rating
4.7

What Merchants Think

"Tipo Appointment Booking" is generally well-received by merchants for its ease of use, affordability, and robust functionality. Merchants frequently praise the exceptional customer service, specifically highlighting Laura from the support team for her prompt and effective assistance. The app is seen as a reliable solution for various booking needs, with commendation for its customization capabilities.

Key Strengths

  • Outstanding customer support, particularly the assistance provided by Laura
  • Easy setup and use
  • Good value for money, often mentioned as affordable
  • High level of customization options available
  • Effective integration with Google Calendar

Common Concerns

  • Occasional bugs and glitches, prompting reliance on customer support
  • Some users find the setup documentation insufficient
  • Changes in updates that catch users off guard
  • Difficulty in native features for some specific business needs
  • Slow loading times for the calendar and managing appointments

Final Thoughts

The "Tipo Appointment Booking" app is widely appreciated for its functionality and excellent customer service, making it a valuable tool for businesses needing a booking system. Despite some technical concerns and the need for more robust documentation, the app’s affordability and customizability make it a preferred choice for many merchants. The ongoing updates and receptive support team underscore its commitment to meeting user needs.

Pets Juicy

Sep 21, 2024  on Shopify

Found it easy to set up and get working quickly. Had a couple of minor issues that Laura in Support was able to fix for me very quickly.

ShopOurs

Sep 20, 2024  on Shopify

This app is perfect. If any problem occurs, the support staff will respond immediately so that you can rest assured. Thank you, Laura!

CouCou

Sep 16, 2024  on Shopify

The Tipo team, especially Laura, are excellent and helped us customise our booking app exactly as we needed. Since they have a large time difference to the US, it takes a day to get responses, but as long as you tell them exactly what you need, they will work on it while you are off line and have edits ready for you to see when you check back in. The app itself is perfect for what we need and can customise beautifully with your website.

EasyCool

Sep 14, 2024  on Shopify

Diese APP passt optisch und von der einfachen Bedienung optimal zu unseren Shop. Und der Service bei Problemen ist mehr als zufriedenstellend!

Threaplands

Sep 11, 2024  on Shopify

I am very impressed with this app. It's perfect for my Christmas event bookings. It's customisable, works well and is easy for the customer to understand. I asked for something specific to be changed with the app and Laura was so helpful. I got a quick response and the developers actually made modifications for me overnight. If something doesn't work perfectly for you, ask for a bit of help and you will get it. Highly recommended. Thanks again Laura!

My Store

Sep 11, 2024  on Shopify

The support is very helpful and the appointment booking system that they offer is very useful. I have tested a few but this one is still one of the best appointment booking apps on shopify

Hugs Across The Cosmos

Sep 10, 2024  on Shopify

Very easy to use app that I have set up on a second store it is so good. I find it very easy to use and any issues that come up support is right there! Laura was a great help to us in fixing a couple of things and ensuring it was set up as best needed for our Tarot Readings and Healing Sessions. I still can't believe its free. Amazing.

StricklandandHolt

Sep 10, 2024  on Shopify

The app works well. Could be a bit more user friendly as it's quite tricky to work out where it gets its inputs from for the info used in the booking. I'm using it to allow hosts to book our room for workshops so a little different to how most people use it probably. The chat help feature is good and they always resolve any problems I have within 24 hours.

GMG Corporation

Sep 02, 2024  on Shopify

サポートがとても親切でした。 日本語でも対応可能でたすかりました。 一つだけ、 お客様からの予約の変更とキャンセルができないので、 今後お客様からもキャンセルや変更の処理ができるようになることを期待したいです。

leeloo

Aug 27, 2024  on Shopify

Best features so far, and this is late 2024. Prompt support, they resolved it immediately. Like it alot

Standard Photo

Aug 26, 2024  on Shopify

It is quite a good booking app. I'm thankful for the support team, special mention to Laura, who has helped to resolve an ongoing issue quickly and efficiently.

Eventec

Aug 25, 2024  on Shopify

App does exactly what it says it does. Despite running into a few issues/bugs, the Service Team was by far in a way the most helpful service team I have dealt with! Laura was quick to respond and able to quickly and effectively resolve any issues I had and was very communicative through every step of the process.

Doula med oss

Aug 19, 2024  on Shopify

I just got a great support from Laura! She really understood my problem and gave me excellent instructions during the support. Laura was totally on it to solve my problem! Love this app and the support!

PINK AGE HK

Jul 29, 2024  on Shopify

Laura, Tipo is very kind and reliable. Actually, she is genius~~! Thank you very much for your support!!!

The IV Den

Jul 25, 2024  on Shopify

I would've liked some more native features in the app but it's a seamless booking app & customizable witch is what you want for your business. The support team is fantastic - responsive, efficient, and quick to turn around custom requests.

SETTE

Jul 10, 2024  on Shopify

日本語対応があまりされておらず使用方法など分からない点があったが、サポートのlauraさんがが非常に丁寧な対応で全て解決してくれた。無料なのに素晴らしすぎる対応でした。

Dayton Brick Shop

Jul 07, 2024  on Shopify

Tipo not only works great, but is easy to use and the support team behind the app is next level! Laura works very hard to ensure a quality experience and that the app works as it is intended. Very happy I went with Tipo!

CASA FUTBOL AG

Jul 01, 2024  on Shopify

Good service and fast support from Laura. :) The app does everything we need for our company and is very customer friendly.

STRABON CAPPADOCIA TRAVEL AGENCY

Jun 23, 2024  on Shopify

I've just started using it. We are a tour company operating in Turkey. The app wasn't meeting some of our needs perfectly. They were very helpful with quick support and solutions. It's currently free, hopefully it stays that way forever. But even if it doesn't, it's an app that deserves a reasonable fee. I also want to thank Laura for supporting us.

Tropical Vinyl

Jun 17, 2024  on Shopify

I had some hiccups with this free app- and the service /chat provided when I reached out was great. Thank you Laura in Vietnam for your help!

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