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Customer reviews: Tipo Appointment Booking

Develop by tipo.io

Reviews (503)

Overall rating
4.7

What Merchants Think

"Tipo Appointment Booking" is generally well-received by merchants for its ease of use, affordability, and robust functionality. Merchants frequently praise the exceptional customer service, specifically highlighting Laura from the support team for her prompt and effective assistance. The app is seen as a reliable solution for various booking needs, with commendation for its customization capabilities.

Key Strengths

  • Outstanding customer support, particularly the assistance provided by Laura
  • Easy setup and use
  • Good value for money, often mentioned as affordable
  • High level of customization options available
  • Effective integration with Google Calendar

Common Concerns

  • Occasional bugs and glitches, prompting reliance on customer support
  • Some users find the setup documentation insufficient
  • Changes in updates that catch users off guard
  • Difficulty in native features for some specific business needs
  • Slow loading times for the calendar and managing appointments

Final Thoughts

The "Tipo Appointment Booking" app is widely appreciated for its functionality and excellent customer service, making it a valuable tool for businesses needing a booking system. Despite some technical concerns and the need for more robust documentation, the app’s affordability and customizability make it a preferred choice for many merchants. The ongoing updates and receptive support team underscore its commitment to meeting user needs.

Enchant store

Mar 10, 2025  on Shopify

Just set this thing up, it seems quite easy - I ask a question on how to and while waiting for response I understand how to do it myself. Support - I talked to Laura - is really great and nice! Update - have been using it for a few months - great team, so helpful, love the app, definitely recommend!!

Mochy

Mar 07, 2025  on Shopify

my theme is purchased on shopify. yet this app said my theme is not supported by their team. anyways, they eventually managed to hide my pay button, but also stopped everything that i've edited to be actively displayed onto my website................

ESQUISS

Mar 04, 2025  on Shopify

Merci au support de Tipo pour leur aide. Mention spéciale pour Laura qui s'est démenée pour m'aider.

Ventum Middle East

Mar 03, 2025  on Shopify

This app is a game-changer for managing bookings—easy to use, highly customizable, and seamlessly integrates with Google Calendar. The support team is fantastic, always quick to resolve any issues!

The Adventurers Guild

Feb 25, 2025  on Shopify

Laura was awesome and quick to help with onboarding. A few hiccups meant i couldnt find some settings, but she asked and found some for me. Awesome service.

Retro Fotobox mieten

Feb 18, 2025  on Shopify

Very smart tool, that helps selling my products in my rental store. Also the support asks very quick und 100% helpful. Satisfaction garantee. Thank you!

Abir Space

Feb 10, 2025  on Shopify

Great support team and function. Specially Laura is best customer support executive, solved all the requirements in on go. Thank you Laura.

Viola Living

Jan 26, 2025  on Shopify

Had a problem with the book button, Laura from Tipo Team help me in matter of minutes even on a busy time of the year. Not an hour later everything works perfectly. Highly suggested.

ДОКТОР ГЕОРГИ ПАШОВ ЕООД

Jan 15, 2025  on Shopify

I have 2 stores and I am from Bulgaria and I want to tell you that these guys from the app integrated both my stores in 1 Google Calendar and also did some uniqe translations for me so my patients can use the app without needing to translate anything. I highly recommend this app it is so good, really and don't hesitate. If you find anything that is lacking in the app, just contact the support :)

Melissa Medrano

Jan 13, 2025  on Shopify

excelente servicio, me ayudaron a solucionar mi problema la señorita Laura (desarrollador Doan Sinh), super atenta, muy rapido y excelente servicio!!! gracias!

Craft Corner and Gifts

Jan 05, 2025  on Shopify

I was really pleased with the response and support. I am well out of my comfort zone but I am learning with your support.

Enchant store

Jan 05, 2025  on Shopify

Just set this thing up, it seems quite easy - I ask a question on how to and while waiting for response I understand how to do it myself. Support - I talked to Laura - is really great and nice! Will help you with everything. But they really need to update their documentation so people can set this app up without so many questions :)

306 Fitness Repair & Sales

Dec 16, 2024  on Shopify

It is great for the price. We make it work for what we need and the customer service is great. Issues are resolved really quickly.

The Pottery Spot

Dec 05, 2024  on Shopify

Laura was really helpful when I needed assistance with the booking system today. Despite the time difference she managed to figure out what I'd missed and get me the help I needed. This is often the case whenever I've needed assistance. The updates have caught me off guard a few times when things have changed but Laura has always got me back on track promptly. Loading the calendar and checking appointments can sometimes feel a bit long winded (my staff struggle to check appointments without me) but the app generally works well for my business.

Weddings by Alexis

Dec 03, 2024  on Shopify

I was receiving an edit that wasn’t allowing customers to book on my website. They were very helpful and prompt and correcting the issue. Thank you guys for your help!

Apparels F M

Nov 11, 2024  on Shopify

Love how easy this app is. We did run into some configuration issues but Laura from the team helped us resolve them in no time! Highly recommend!

Rare and Worthy Design + Academy

Nov 04, 2024  on Shopify

I was having some issues customizing the app and customer service was very helpful and prompt. Resolved my issue in less than 24 hours.

堺一文字光秀

Oct 30, 2024  on Shopify

I received great help from Laura. It's an amazing app, both in terms of its functionality and the support provided after installation.

My Store

Oct 20, 2024  on Shopify

I'm very happy with the support I receive from the Laura, and the constant updates she provided. Highly recommend ! Thanks!

Pets Juicy

Sep 21, 2024  on Shopify

Found it easy to set up and get working quickly. Had a couple of minor issues that Laura in Support was able to fix for me very quickly.

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