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Customer reviews: Tipo Appointment Booking

Develop by Shopify

Reviews (324)

Overall rating
4.8

What Merchants Think

"Tipo Appointment Booking" is generally well-received by merchants for its ease of use, affordability, and robust functionality. Merchants frequently praise the exceptional customer service, specifically highlighting Laura from the support team for her prompt and effective assistance. The app is seen as a reliable solution for various booking needs, with commendation for its customization capabilities.

Key Strengths

  • Outstanding customer support, particularly the assistance provided by Laura
  • Easy setup and use
  • Good value for money, often mentioned as affordable
  • High level of customization options available
  • Effective integration with Google Calendar

Common Concerns

  • Occasional bugs and glitches, prompting reliance on customer support
  • Some users find the setup documentation insufficient
  • Changes in updates that catch users off guard
  • Difficulty in native features for some specific business needs
  • Slow loading times for the calendar and managing appointments

Final Thoughts

The "Tipo Appointment Booking" app is widely appreciated for its functionality and excellent customer service, making it a valuable tool for businesses needing a booking system. Despite some technical concerns and the need for more robust documentation, the app’s affordability and customizability make it a preferred choice for many merchants. The ongoing updates and receptive support team underscore its commitment to meeting user needs.

DIVINE

Feb 02, 2026  on Shopify

Thank you Laure from Tipo for the quick fix, ran some issue with the website and she is dedicated in making sure everything is solved.

F&B Medical Spa

Jan 28, 2026  on Shopify

Laura was really patient and she and the dev team worked out my issue I was having with having the Book Now widget appear on my new services-based website. I appreciated the screenshot and link she sent over. They'll help me going forward. Links are good because it saves you time and frustration trying to look for information. Having a Tipo team member just cut to the chase of what I needed to focus on. I was told good thing about the Tipo Booking Appt app and I like that the customer service team was so responsive. H=

THINK OF THINGS

Jan 26, 2026  on Shopify

The support is very comprehensive. It would be even better if each person could only reserve one slot per service!

The Divine Yoga

Jan 26, 2026  on Shopify

Tina support feels personal and genuine, and she truly cares that things are working exactly how we need them for our yoga studio. We’re so grateful for Tina — she’s made the whole experience with Tipo so smooth and stress-free! Highly recommend Tipo and Tina’s support team!

Hibachi Drip

Jan 22, 2026  on Shopify

This app is incredible! The UI is clean and simple, things are easy to find, there's a ton of editing options that just make sense. I run a catering business and It's just about everything I could ask for in an appointment app. The plan pricing is reasonable as well. Now for the best part of my Tipo experience and the whole reason I'm writing this review, is the customer support. I don't have many problems, but when I do I contact them and they fix my issues perfectly and make it looks like it's easy. I want to give a shout out to Laura specifically, she's a delight and it just gives me confidence for the future in using this app if I ever encounter more problems. Definitely recommend giving them a shot!

HD KIØSK

Dec 31, 2025  on Shopify

I am very satisfied with this appointment booking app, as it has some benefits that other booking apps I've used don't have. I got excellent help from Laura when I had some technical difficulties, love that it's a real life person and not an AI bot!

Mamma Wellbeing

Dec 12, 2025  on Shopify

Laura is amazing and has been very helpful with all our concerns. The team resolves our concerns and assists us in a very timely manner.

Direct D'la Shop

Nov 19, 2025  on Shopify

Setting up the app was easy, however I ran into some issues with the widgets on some pages. Contacted support, spoke to Laura, and the team solved it in a short time. Great experience so far !

Be Vibrant Physio

Nov 10, 2025  on Shopify

Love this app, so easy to use and great support from Laura and Vic too any time I need help! 5 stars would recommend

Happihome

Oct 17, 2025  on Shopify

Laura is amazing, she is fast and responsive. I needed special coding for my form and they exceeded my expectations while getting it completed quickly so I met my timelines! Thank you so much Laura, you are amazing!

Maupet

Oct 05, 2025  on Shopify

Eficiente y Rápida respuesta de Laura, deje un comentario y espero que la próxima actualización, se pueda hacer,

Keffyn's Sewing Haven

Sep 08, 2025  on Shopify

Very quick to help with my problem, even communicating on the weekend (when they aren't available) and keeping me updated that they would work on it first thing Monday. Problem fixed, very happy!

La maison du barista

Aug 19, 2025  on Shopify

Good app, simple and efficient. The online chat is very convenient, Laura resolved my issue in a few minutes.

27 COFFEE ROASTERS

Aug 05, 2025  on Shopify

I was troubled at first. I couldn't set it, and nothing displayed properly. Then Laura helped me a lot! She is an expert in this app. She is a very kind and gentle-minded person. App is fine now. This app is available in multiple languages. Thanks again, Laura!

schoener-innen.com

Jul 31, 2025  on Shopify

So far very good app with interesting features. Vic and the rest of support team were very helpful and fast with my request!

KicksWrap®︎

Jul 30, 2025  on Shopify

ローラ^^さんに対応していただきました。 迅速な対応と改善を提示いただき感謝しております。 また不明点があればよろしくお願いいたします。

House Of Webhin

Jul 18, 2025  on Shopify

Perfect App with Excellent Support! I’m a new user of the Tipo Appointment Booking app, and I must say — the experience has been amazing so far. The app is simple to set up and works smoothly with my store. A special thanks to Laura from the support team, who was super helpful and quick to respond. She solved all my queries patiently and guided me through the setup process. It really made me feel confident using the app as a first-time customer. Highly recommended — not just for the features, but for the outstanding customer support!

Rose Gallery

Jul 02, 2025  on Shopify

Tipo is super easy to use and works perfectly for managing our bookings. The setup was quick, and the customization options are great. Customer support is fast and helpful too. Highly recommend if you need a booking solution on Shopify!

Visual Arts Center

Jun 17, 2025  on Shopify

Thank you to Laura for helping me figure out a user error issue. After spending a lot of time trying to figure it out on my own, I sincerely appreciate her patience in helping me resolve the issue.

Fabric Rainbow

Jun 06, 2025  on Shopify

困ったことがあったときに、運営チームにチャットしたところ、瞬時に対応してくれて、大変助かりました。

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