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Customer reviews: tiny Email Marketing

Develop by tinyEmail®

Reviews (115)

Overall rating
4.5

What Merchants Think

The overall feedback for "tiny Email Marketing" is a mix of praise and critique. Many users appreciate its user-friendly interface, comprehensive marketing features, and standout customer service. While some users highlight responsive support and customizable options, others have encountered technical issues and delays in support responses. The app is viewed as beneficial but may require a time investment to set up and resolve certain challenges.

Key Strengths

  • Highly user-friendly and easy to navigate for email campaigns
  • Excellent and fast customer support, especially praised agents like Laxman and Janhavi
  • Rich feature set including pre-built automated emails, such as abandoned cart and welcome messages
  • Free version available for Shopify users
  • Flexible customization and analytics dashboard

Common Concerns

  • Reports of technical issues, such as app freezing and data sync problems from Shopify
  • Slow or unresponsive customer support in certain cases
  • Challenge with initial setup or customizing automation emails
  • Difficulty in troubleshooting without direct support intervention

Final Thoughts

"Tiny Email Marketing" is well-regarded for its user-friendliness and robust features, making it a valuable tool for merchants wishing to enhance their email marketing efforts. However, some users may face initial setup challenges and occasional support delays. Overall, it remains a recommended choice, especially for those who value comprehensive features with reliable support.

DPIXXI

Jan 10, 2025  on Shopify

They offer so many amazing features—I’m absolutely loving it! It’s incredibly user-friendly, much easier to navigate than other email tools I’ve tried. Their customer service is lightning-fast and super helpful. A must-have for your Shopify store. Definitely 5 stars and beyond!

Arabic Name Jewellery

Dec 16, 2024  on Shopify

Hi Janhavi, Just wanted to say thanks for the great customer service. Your quick responses and help to understand everything so easy. Really appreciate the effort you put in.

bioQuad Europe BV

Dec 11, 2024  on Shopify

Got an amazing support from Janhavi, Highly recommend Tiny.

Thrupack™

Nov 25, 2024  on Shopify

Nida is one of the most helpful and communicative customer support agents I have ever spoken to. She is a queen in her field and should be respected and cherished by everyone that knows her!

Denvix

Nov 20, 2024  on Shopify

Great email application. Can always get support when I need some. Ninad helps a lot and offers important suggestion.

Faithfully

Nov 13, 2024  on Shopify

Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!

Minasian Market Place

Oct 22, 2024  on Shopify

Hi, this is a great free service for companies who want to begin email marketing. They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.

Yokos Fashion

Oct 07, 2024  on Shopify

Amazing customer support by Janhavi Singh and his tech support guy to sort the issue out. I would recommend this app to everyone. But please make sure when you start using this app it will be tiny bit difficult for beginner to start but once done then no issues. Thanks again for developing a such nice app for shopify.

LightenWhiten

Aug 22, 2024  on Shopify

Hi Laxman, Just wanted to say thanks for the great customer service. Your quick responses and help made everything so easy. Really appreciate the effort you put in.

ARIANNA LUCCARDI

Jul 29, 2024  on Shopify

Laxman help me to start using tiny email spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

Brandee M. Hand

Jul 26, 2024  on Shopify

This was easy and fun to use with the AI tool functionality. The experience was phenomenal, and I plan to add more products to my store. TinyEmail makes my dropshipping life so much easier.

Momo skincare

Jul 15, 2024  on Shopify

Servizio clienti efficiente e velocissimo. Lexman è stato di grande aiuto!

Gapo Goods

Jul 03, 2024  on Shopify

Exceptional Email Platform! TinyEmail checks all the boxes for a solid email platform and is continually working to improve. Thanks to Laxman for the great introduction and help with setting up.

Magicleaf

Apr 26, 2024  on Shopify

Tiny Mail has blown me away, and Laxman from the onboarding team deserves a shoutout. He's been incredible, patiently guiding us through everything. I can't help but feel excited about the incredible user experience waiting just around the corner as I dive deeper into operations.

Cochani London

Apr 21, 2024  on Shopify

Mr Obtuse Mugs & Stuff

Apr 13, 2024  on Shopify

Laxman was extremely helpful in getting my account setup and gave me a walkthrough of all the features! Very patient, professional and knowledgeable! There are a lot of features to explore so I'm on my way :-)

The Flower Crate

Apr 03, 2024  on Shopify

Love the flexibility and professional look I can achieve

Angelic Jewelry

Apr 01, 2024  on Shopify

Very easy to set up and start emailing. I am very pleased. Thank you for this app!

Ratchett Gear

Mar 25, 2024  on Shopify

i would recommend tiny mail its very user freindly and easy to use.

funnyhooks

Mar 07, 2024  on Shopify

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