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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,614)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

EVORIDE CANADA

Apr 11, 2025  on Shopify

Thermaltake USA

Apr 11, 2025  on Shopify

Timesact has been a really useful preorder and back-in-stock email notification solution for our store once we got familiar with how it works. The UI takes a little getting used to, but it offers lots of helpful features (the back-in-stock email notification is a must-have). The best part is the support team — they respond quickly and are always super willing to help with any questions. We ran into some compatibility issues with a couple of our other apps, but the Timesact team really took our request seriously and worked with us to find a solution. Really awesome of them to help us out like that.

Lickity Split

Apr 10, 2025  on Shopify

Easy to use and the support team is incredibly helpful.

VIKA

Apr 08, 2025  on Shopify

Thank you for the incredible support during our Stellar Star pant pre-orders- Couldn't does this without the teams support to have this up and running!

Clavis Aurea

Apr 07, 2025  on Shopify

The installation was straight forward, but since we use a custom build template we had many different things to handle to make it work. When we struggled we got a video call with the CTO Robert, who was extremely kind and helpful. He not only consulted us in the right direction, but even read through our code to see where we did something wrong generally. Best customer support I can Imagine and of course the plugin itself works perfect with no hidden costs.

セキララカード Sekirara Card

Apr 04, 2025  on Shopify

easy to use

Huma Blanco

Apr 04, 2025  on Shopify

Great app, they are always improving it and if I ever have any issues, the team is super fast to respond and fix!

Submission Fishing Co.

Apr 02, 2025  on Shopify

They reached out to help me get set up with a free and very friendly onboarding call. This really helped me get started using the app, which I think will work very well for my product preorder campaign.

Genworks Australia

Apr 02, 2025  on Shopify

We like this app it's very helpful for our business, initially there was a issue but they were quick to resolve it. It was a pleasure to work with the Timeact team on solving the technical problem, thank you Marie and the Timeact team.

Blue Mist Collectibles

Apr 01, 2025  on Shopify

Support is amazing and such a versatile product.

Boardriding Maui

Mar 31, 2025  on Shopify

Great app and amazing customer support. We've been using this pre-order app for about 9 months and are happy with the functionality and features. Highly recommend!

Blanco Eyewear

Mar 31, 2025  on Shopify

Amazing customer experience. I had a small problem and princess fixed it within a few minutes, perfect!!

Maximilian Equestrian

Mar 31, 2025  on Shopify

Great customer service!

The Nocturne Studio

Mar 29, 2025  on Shopify

I recently switched back in stock and pre-order apps and Timesact is a huge asset in keeping everyhing in one place. It works well, and the support if quick and thorough. Very much appreciated.

Conscious Spaces

Mar 28, 2025  on Shopify

Easy to install and setup with super fast support!

Pup Chic Boutique

Mar 28, 2025  on Shopify

I had lots of questions for setting up my first pre order but the team where there every step of the way, and when there was an issue their tech team jumped straight on the issue and had it fixed in under half an hour! Highly recommend

Qisu Brand

Mar 26, 2025  on Shopify

Jolo y Rochelle me han ayudado a validar que todos estaba correctamente instalado. Muy amables y atentos.

BNAH

Mar 26, 2025  on Shopify

Swift help-- Thank you, my issue was resolved!

Nailo

Mar 26, 2025  on Shopify

My Store

Mar 25, 2025  on Shopify

App support is very helpful

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