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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,646)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

sorelle

May 14, 2025  on Shopify

easy to setup and quick, helpful support team

Jude Connally

May 14, 2025  on Shopify

Great customer support...quick and fast resolution. Highly recommend.

Nawmi

May 14, 2025  on Shopify

Très bien! Toute l'équipe est rapide et efficace.

JLR London

May 14, 2025  on Shopify

Great app, great customer service and easy to install

Afterglow

May 14, 2025  on Shopify

Best customer support ever. I am very happy with this app.

Force4

May 13, 2025  on Shopify

Our web developer suggested this app for managing pre-orders when we have things out of stock. We are probably only using a fraction of it's capabilities. Super easy to use, works well and their support team is outstanding if you have any queries.

By Jenna Lee

May 13, 2025  on Shopify

Was so helpful and got on email within 4 minutes of me sending my request for help. Even went above and beyond to fix a few things on my site. HIGHLY recommend!!!

Compadre Grills

May 13, 2025  on Shopify

This app is very helpful, but above all the customer support is outstanding. JoJo delivered an excellent onboarding call incuding many great hints, ideas and best practices.

Modestly

May 12, 2025  on Shopify

Great very helpful!

Mi Gente Clothing

May 12, 2025  on Shopify

We've been using Timesact for pre-orders for over a year and it has worked great for our business. Wonderful support from the Timesact team always as well

GLEOLE(グレオール) バッグ・財布雑貨の店

May 11, 2025  on Shopify

日本語に対応していて、使い方を覚えればそれほど難しくなく設定出来ました。予約注文、再入荷通知など上手く使いこなせれば売上の維持に貢献できると思います。 カートが動かないなどトラブルがあった際も、チャットからの問い合わせで素早く対応してくれたのでこれからも安心して使うことが出来ます。 英語が出来なくてもgoogle翻訳で十分に会話出来ます。 これからも良い機能のリリースを期待しています。

Jam Packd

May 10, 2025  on Shopify

Great customer service. Fixed an issue on a Saturday night within minutes!

My Japanese World

May 10, 2025  on Shopify

Stelar Support and powerful App to boost sales

grip-swany

May 09, 2025  on Shopify

問い合わせたところすぐに問題を解決してくれました

Jaanuu

May 08, 2025  on Shopify

Preorder is working great for us. Even better is the customer service. Quick replys!

Coin Vigilante

May 08, 2025  on Shopify

Great app! It works perfect, and the customer service is fast, great and kind!

Red Dragon Darts

May 08, 2025  on Shopify

the Preorder fucnction works perfectly, had a small issue with the layout and settings, the customer support from Rochelle was amazing, we do recommend

Wasaca Streetwear

May 08, 2025  on Shopify

Han sido muy resolutivos, incluso con la versión gratuita te ayuda, y eso es fantástico. La recomendamos mucho y esperamos que siga funcionando igual de bien. Gracias por la asistencia eficaz y resolver nuestras dudas.

NeoPro AU

May 07, 2025  on Shopify

I would recommend as it is easy to use and if there was something I could not do the team is always helpful in resolving my issues and concerns. They are fast at responding and good at explaining the issue. Thanks!

Rustic County

May 05, 2025  on Shopify

Support is beyond helpful and the features work great for our store.

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