Preorder | Notify Me Timesact logo

Customer reviews: Preorder | Notify Me Timesact

Reviews (1,786)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Breath and Balance

Oct 27, 2024  on Shopify

Jolo's support was brilliant, he helped me set up the pre-order function with ease. Good overview of app and features and could tailor to my specific needs.

BUMPSUIT

Oct 24, 2024  on Shopify

Quick to respond to an issue I ran into and quick to help me resolve it. Cant ask for me when it comes to that!

Ma boutique

Oct 24, 2024  on Shopify

Many thanks to Jolo for his help! We were able to quickly set up pre-orders on my website.

Aratta LLC.

Oct 23, 2024  on Shopify

Customer service is excellent! Response promptly and professionally! Very helpful!

whywhy

Oct 21, 2024  on Shopify

I'm still working on my website and Jojo from the support team was very helpful by immediately joining me on a video call during the setup process, giving me suggestions on the basic scenario to implement to get the best performance.

Cook & Nelson

Oct 21, 2024  on Shopify

Could not recommend this app enough if you're looking for a pre-order solution. We were using another app and it was no where near as good as this and they helped up set up a pre-order on an incredible time crunch. The customer service is impeccable (shout out to our hero Jolo, and the CTO Robert) who have been an incredible resource. 10/10!

Angry Pablo

Oct 20, 2024  on Shopify

We have just downloaded the app but the everything seems super intuitive and the setup support offered by Jolo was fantastic.

THE FJORD HOUSE

Oct 19, 2024  on Shopify

great app! they help me when i need it even on sundays!

CALANTHÉ STUDIO

Oct 19, 2024  on Shopify

Earthshake

Oct 17, 2024  on Shopify

My experience with Jolo was excellent. He quickly provided the perfect solution for my pre-order set-up.

Yoga Hero

Oct 17, 2024  on Shopify

We haven't tested the app yet - but support is awesome. They helped us st up everything so fast. I also love that all texts are translatable

Alcove Wellness

Oct 16, 2024  on Shopify

Jolo was amazing! Very knowledgeable about the product. He was also both personable and professional at the same time which I think is a great quality.

Katie May

Oct 16, 2024  on Shopify

Jolo was super helpful with setting up the app on our Shopify store. The whole process took only about 30 minutes. He was very knowledgeable about the app, along with giving guidance on the best way to set it up for our specific needs.

hotalingandco

Oct 15, 2024  on Shopify

Very easy app to install and use. It does a great job of walking you through the process. They also offer free set-up assistance, and they are very accommodating. I got to work with Jolo - who was super friendly and knowledgeable.

Imunika

Oct 15, 2024  on Shopify

The integration of this app was easier than I thought. When I was stuck, the CS team was always there to support and solve it asap. I really appreciated it. I'd recommend for anyone who is thinking of adding pre-order function on their website.

Arezzo

Oct 14, 2024  on Shopify

Amazing support!

Dirty Stop Outs

Oct 11, 2024  on Shopify

Great app and great onboarding experience from the very helpful Kenneth. Highly recommended app. and company

Simple Stories

Oct 09, 2024  on Shopify

Jolo was fantasic! He helped educate us on the details of the app and was very helpful! We look forward to work with him and the app.

Oso Rojo

Oct 08, 2024  on Shopify

Needed help getting the badge to show and sent a message through the in-app chat. 45 seconds later, all of my problems were fixed. Bravo!

HOBBYWING North America

Oct 08, 2024  on Shopify

Their interface takes a bit of learning curve to adapt, but their customer service is excellent, rapid reply and fix issues.

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