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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,646)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

depauwwonen

May 29, 2025  on Shopify

Good start with the service. App looks good and intuitive.

Panache Cyclewear Co.

May 29, 2025  on Shopify

I had a small glitch and the Timesact team fixed my issue very fast. The App works great for us as well, allowing us to clearly let our customers know if they are purchasing an inline item or a backordered item.

WESTON JON BOUCHÉR

May 28, 2025  on Shopify

Really love the functionality of this app as well as the user interface. Very well-designed compared to others I've used in the past. This is a no-brainer in terms of investment based on the amount of pre-orders garnered for my clothing brand. In addition, their CS team is really on the ball and even the CTO himself ended up reaching out directly to find an awesome solution to a question I had. Highly recommend!

Kade Hair

May 28, 2025  on Shopify

The team at Timesact, Jolo & Robert did a great job customising the app to work with my theme. Very quick response times. Tried many pre-order apps. Happy to find one that works with my theme.

Essence D'Azur

May 26, 2025  on Shopify

First class support. Works as described.

Unhealed Co.

May 25, 2025  on Shopify

The Muses London

May 23, 2025  on Shopify

This app has been very helpful for our store. We don't often run pre-orders but when we do the app is effective and cost effective. It integrates well with our Shopify theme too. The set up of a flow takes a bit of getting used to, but once you've used it once, it's straight forward. We had some problems updating one of our plans and the Timesact support was excellent. Responsive, helpful and sorted our issues quickly. They stayed on line for the duration and fixed each issue one by one and clarified all questions about the set up. If you are looking for a pre-order app I highly recommend this one.

Nelly Rojas

May 22, 2025  on Shopify

excelente!!!!

MyHeliSpares

May 22, 2025  on Shopify

The app works perfect for my needs for PRE-Order products. I made few mistakes on setup so reached out to support through there inbuilt chat. Ken from TimesAct spotted my mistakes within a few minutes after checking through the whole setup and resolved the issues. Great support!

Ultimate Pool Tools

May 22, 2025  on Shopify

just installed it very easy to use now my customers can pre order easily

Magic Curtain

May 22, 2025  on Shopify

Génial

Just Coops & Lu

May 22, 2025  on Shopify

Rochelle was super helpful and informative with simple explanations. Thank you

Wordsworth Books

May 22, 2025  on Shopify

Marie was such a great help!

Breathing Space

May 21, 2025  on Shopify

The App was simple to install and use, and does everything perfectly. When we had a query regarding compatibility with our bespoke site their help team were amazingly quick to respond. Rochelle & Rommel fixed us up right away and couldn't have been more helpful. Thanks Guys!

Pack Fresh

May 20, 2025  on Shopify

By far the easiest app to use and a great customer support team!

Dood Eyewear

May 19, 2025  on Shopify

Great app, Support has been constantly been great, very quick responding and solving the issue.

MyPony Hair

May 19, 2025  on Shopify

Timesact helped me set up my pre order and when I had an issue they helped me straight away with their live chat. This is the best app I have used for pre order, they have made it so easy for me to use. I would highly recommend them over any other pre order app

Mercer Street

May 16, 2025  on Shopify

Great customer service - SO fast!!!

Shop Paloma Ltd.

May 15, 2025  on Shopify

5 star customer service!! A great app for any Shopify store - have used a lot and highly recommend

Parachute Home

May 15, 2025  on Shopify

Really incredible support, blown away.

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