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Customer reviews: Preorder Now Presale Timesact

Develop by Shopify

Reviews (1,745)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Art Parfums Milano

Oct 23, 2025  on Shopify

Assistenza super veloce e professionale

SHOO-FOO, Eco Home Linens

Oct 21, 2025  on Shopify

Simple. Effective. Reliable. We’ve been using the Timesact PreOrder | Notify Me app and it’s been a great addition to our store. It’s easy to set up and navigate, even with a busy schedule. We especially appreciate the flexibility—being able to offer “notify when back in stock,” “pre-order and save,” or simply mark items as out-of-stock gives us control and keeps customers informed. Plus, their support team is knowledgeable, responsive, and genuinely helpful. Highly recommended for any store looking to manage inventory visibility and customer expectations with ease.

Kita Meka

Oct 21, 2025  on Shopify

Une application que je recommande fortement. Très complète, elle répond à tous mes besoins pour la gestion des précommandes. Un grand merci au service client (Marie) très réactif et efficace, qui m'a bien aidé pour la gestion des badges.

Thirsdaze

Oct 20, 2025  on Shopify

Fantastic customer service, reply almost instantly on the online chat and any issues resolved very quickly! App is extremely easy to setup and use

Holistic Ranch

Oct 16, 2025  on Shopify

OG PONYTAIL

Oct 16, 2025  on Shopify

I tried 10 pre order apps before this one and was about to give up! I downloaded this one and the price was good- not crazy and affordable. But the customer service was beyond amazing- I went from almost giving up on having preorders (which is a must have for my store) to having an app that not only worked but I could customize it. Marie and Tudor went above and beyond to help me- Tudor even found an overlap in apps that was annoying customers and just went out of his way to help me, explain things and offer me the best possible service. I need support like this in apps and this one gives you that and more- I’m so grateful to this app, Marie and Tudor- simply amazing and what a huge relief- get the app 10/10

Dainichi UK

Oct 16, 2025  on Shopify

EasyPeasy

Alfredo Olivas Tienda Oficial

Oct 16, 2025  on Shopify

Es una aplicación muy amigable y el servicio es increible!

Original Garage Moto

Oct 16, 2025  on Shopify

The team is prompt and effective to fix issues, and even catch some that i haven't thought about. Great app that works well for those in need of a pre order app, on both B2C & B2B plateforms.

Super Training Gym

Oct 15, 2025  on Shopify

We used this app for a new product we were releasing. We had a few issues with the Coming Soon feature, but the support team were on the case and fixed the problem immediately. I would definitely recommend it.

桜花酒販株式会社

Oct 14, 2025  on Shopify

Living Culture

Oct 14, 2025  on Shopify

The support team is really responsivie, fixed the UI and functionality issues with our theme in few hours. And I love the app. It would be even better if the team could add a split payment (instalment) feature. I also suggest giving customers the option to either pay in full or just pay a deposit.

FYNLORA

Oct 14, 2025  on Shopify

Application très pratique et centre d'aide très réactif

GO BEAUTY

Oct 13, 2025  on Shopify

Marie was the most helpful and knowledgeable, saving me from all the frustration I was going through. I really appreciate her assistance in setting you up with the app for me. Thanks, Marie!

TALK NONSENSE

Oct 13, 2025  on Shopify

PartyExperts

Oct 10, 2025  on Shopify

Fishing World

Oct 09, 2025  on Shopify

Great addition too our site, Worked right away with pre orders on some seasonal high end stock. Great customer service with a few items that required assistance with our theme.

LEMKE LEGRAND 1:8 Collection

Oct 08, 2025  on Shopify

Amazing app — highly recommended! Timesact Pre-Order is an absolute must-have. It works great and comes with lots of features that make managing pre-orders super easy. The support team is outstanding — fast, friendly, and really goes above and beyond. Several team members jumped in to help and even extended my theme to make everything fit perfectly. Top-notch experience all around!

MPR Truck Parts

Oct 08, 2025  on Shopify

O2Nails Italia

Oct 07, 2025  on Shopify

Ottima App, facile da configurare e attivare, assistenza clienti rapida ed eccezionale!!!

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