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Customer reviews: Preorder | Notify Me Timesact

Develop by Shopify

Reviews (1,693)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Atelier Amae

Sep 08, 2025  on Shopify

Application très utile et service client rapide

The Eden Planner

Sep 06, 2025  on Shopify

Works a DREAM. I do pre-orders every year and this makes communicating the pre-order requirements so easy and clear. Also support were AMAZING when I had an issue (thanks Marie). Couldn't be happier.

Picco

Sep 04, 2025  on Shopify

TONYA HAWKES

Sep 03, 2025  on Shopify

This app is beyond fantastic. We've used it many times for the Pre-Sale and Coming Soon functions which suits our business perfectly. It's so well organized and easy to use, indispensable, really. There are many other functions that will help you run your shop and communicate closely with your customer. Timesact's customer service is SO excellent. Tonight we had a technical difficulty and were not sure how to solve it...very stressful right before launching 30 new products tomorrow. It's 8pm PST and I thought I'd be stressing all night but decided to send a chat message--chat is very conveniently located right in their app. To my surprise, Marie immediately answered and proceeded to find and fix the issue in a flash. She was so lovely, knowledgeable and helpful. We'll pick Timesact every single time. The 5 star reviews are accurate, you can trust this company to deliver on their promises and add hours back to your life. Thank you for your top-notch customer care.

Ghost Blades

Sep 03, 2025  on Shopify

Quest Outdoors Australia

Sep 01, 2025  on Shopify

The support from the team at Timeact is awesome as always.

Valk

Sep 01, 2025  on Shopify

Very good APP. I am just starting with it, but support is also excellent!

Hooplessly Yours

Sep 01, 2025  on Shopify

Very helpful. Rochelle explained everything as clearly as one could and was very patient with all my doubts.

Byrae Ceramics

Aug 28, 2025  on Shopify

BDSM box–Sensual Experiences

Aug 28, 2025  on Shopify

Whizz Bean

Aug 27, 2025  on Shopify

I had a few issues with adding my pre-order badge to my website. The team were very helping in resolving this in a timely manner. Thank you!

DEATHGRIP GLOVE CO.

Aug 26, 2025  on Shopify

We’ve been running pre-orders through Timesact and it’s been a game-changer for our shop. The setup was super straightforward, and the support team is next level—quick to respond, always helpful, and genuinely invested in making sure everything works the way we need it to. If you’re looking for a clean, reliable way to manage pre-orders, Timesact is the app. Can’t recommend it enough.

TEAK

Aug 22, 2025  on Shopify

Amazing and fast customer support. Always there when I need them! Highly recommend.

LULU'S from Cali

Aug 21, 2025  on Shopify

The Timesact team has been amazing! The app makes pre-orders super easy to set up and customize, and it works perfectly with my store. Support is outstanding — Rommel and the team quickly helped me solve a setup issue and were so kind and responsive throughout the process. Highly recommend Timesact to anyone looking for a reliable pre-order solution with excellent customer service!

Tuhi Stationery Ltd

Aug 21, 2025  on Shopify

The best back in stock/ waitlist/ pre order app Ive come across in 7 years as a shopify merchant. Has all the features you need that work really well. The help team are also awesome, very quick to respond and fix any issues. Highly recommend this app so glad I found it!

Banwood Australia

Aug 20, 2025  on Shopify

A great app. But most importantly with excellent support.

Designer Chandelier Australia

Aug 18, 2025  on Shopify

iCon

Aug 16, 2025  on Shopify

Does the job, easy to use, support is there to help, all that you need no extra steps thank you

Dapper Dogs Design

Aug 16, 2025  on Shopify

support is amazing :)

Apex Chassis

Aug 15, 2025  on Shopify

Does exactly what a pre-order app should do. Lots of options to make it work best. Most importantly, the support is AWESOME, very quick response time, and the right answer the first time! Very good value!!

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