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Customer reviews: Preorder Now Presale Timesact

Develop by Shopify

Reviews (1,745)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Coogee Bikes

Nov 11, 2025  on Shopify

amazing customer service! Thanks Rommel

Jersey Kid

Nov 10, 2025  on Shopify

Very patient and thorough! Appreciated all the communication and help!

Kinfire Chronicles

Nov 10, 2025  on Shopify

Great features. Developer is very responsive to questions and technical support.

Studio Spindrift

Nov 08, 2025  on Shopify

I'm using it for the pre-order function, so far it works as described. When I've needed support the chat function team have been quick, friendly and helpful.

Doperf Outdoor

Nov 07, 2025  on Shopify

Elli Studios

Nov 07, 2025  on Shopify

This app has helped me so many times! and customer service is amazing

RadioActive Threads

Nov 06, 2025  on Shopify

Excellent app and outstanding support! Thanks, Ken — you were incredibly helpful!

Ellora

Nov 06, 2025  on Shopify

Easy and fast

HOBBYTRON

Nov 04, 2025  on Shopify

JACOB LEE

Nov 03, 2025  on Shopify

The Timeact team are true professionals - they fixed an issue that seemed impossible to solve! Even though the problem wasn’t related to their app, they still found the root cause and made everything work perfectly. The app itself is super convenient and easy to use. I’ve been working with them across two stores, and I’ve never had a single problem. Their support is lightning-fast, polite, and always ready to help. I just want to praise, praise, and praise them! Highly recommend!

Erin Lightfoot Studio

Nov 02, 2025  on Shopify

good app. good, fast support.

Curvy Curl's

Nov 01, 2025  on Shopify

I just installed the app, so I can’t give feedback on its effectiveness yet, but I want to highlight the quality of the customer service — they were truly professional, fast, and efficient. That alone already makes all the difference.

Chess Things

Oct 31, 2025  on Shopify

Start2Finish

Oct 29, 2025  on Shopify

This app is so cool. The set up is not hard and it can remind you of how you can use your other apps for other different utensils to make your store a perfect marketplace for dropshipping which in my opinion is a job well done if you do it rightly.

My Store

Oct 27, 2025  on Shopify

Rochele was very helpful and was able to confirm that I had set up my Timesact preorder profile correctly. The app has been easy to use and will help with my preorder campaigne.

Brysa Brand

Oct 24, 2025  on Shopify

Amei

Gall & Zick

Oct 24, 2025  on Shopify

Kit Masx

Oct 24, 2025  on Shopify

The tech support is AH-MAZING. I've just started using the app but I like all of the features so far.

Topko

Oct 24, 2025  on Shopify

Funktioniert super mit allen Feature wie Demnächst, Vorbestellen, wieder auf Lager etc. Zu empfehlen

Gray Flag

Oct 23, 2025  on Shopify

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