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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,646)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

The Dress Designer

Jul 17, 2025  on Shopify

Lapskaus

Jul 16, 2025  on Shopify

This app is absolutely amazing and just what I needed. After installing and uninstalling a couple of other ones, I found this to be the most intuitive and simplest to set up. It helps me to be able to organise multiple limited drops and pre-orders. Their pricing is also the most reasonable and flexible that I've seen. The thing I couldn't have predicted though is the world class onboarding and customer service. The Timesact team are really special. Thanks folks!

Car Scent

Jul 14, 2025  on Shopify

Marie was amazing and fixed my issue straight away.

York Design Co

Jul 14, 2025  on Shopify

BTB Los Angeles

Jul 14, 2025  on Shopify

Very useful tool and excellent support. You'll be in good hands with this app.

Bricks and Blocks Junior Engineers

Jul 12, 2025  on Shopify

Easy to use and great support!

KC

Jul 12, 2025  on Shopify

Qanba Europe

Jul 10, 2025  on Shopify

Parfait pour nos besoins ! Gérer les précommandes est devenu un jeu d'enfant. Le support client est ultra-réactif : réponse et solution en 2 minutes chrono. Un outil indispensable que je recommande vivement !

リンデン

Jul 10, 2025  on Shopify

サポートの対応も早くとても親切です。

Rockwood Furniture KL Sdn Bhd

Jul 09, 2025  on Shopify

plenty of options to keep your customers up to date with what's happening with your stock

My Christmas

Jul 09, 2025  on Shopify

Timesact has been fantastic to deal with — always helpful and super quick to respond to any questions I’ve had. Great support and an easy app to work with!

Kwaramx.com

Jul 09, 2025  on Shopify

bien

Rescue 7

Jul 09, 2025  on Shopify

Customer support session with Jolo was excellent and live chat is quick to respond to questions, very happy with my choice of Timesact.

REAL LEISURE

Jul 08, 2025  on Shopify

Great App. I use for pre-orders when dropping a new collection or if items are sold out. Easy to use and understand but if anything comes up, they have excellent customer service. You can schedule a virtual meeting with a real person as soon as the next day, or have a live chat right away with a real person. They're always super helpful and gets to the bottom of the issue quickly. Good plans for smaller stores like mine too

abibi

Jul 07, 2025  on Shopify

I have had a great experience, and when things have gone wrong they have been really quick to fix it and get things running as they should. My only feature I wish they would have is have the option to communicate a bit better with bundles on other apps.

Goddess Provisions

Jul 05, 2025  on Shopify

Customer support was on the ball even when I contacted them on the weekend.

ANDUNO

Jul 04, 2025  on Shopify

Heirlooms Of Anarkali

Jul 03, 2025  on Shopify

Amazing help from Rommel he was able to assist right away and answer all my questions! Definatley recommend to use the app very easy to install and use!

BROSKI AND SUPPLY

Jul 03, 2025  on Shopify

Experienced an issue, but Rommel from support responded immediately. I’m very grateful for the quick help, and I’d like to give this app my highest rating.

Retro Caravan Stuff

Jul 02, 2025  on Shopify

Great app with fantastic support

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