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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,613)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Todd Alan Woodcraft

Jun 03, 2025  on Shopify

Great App for Pre-Sales and also using it for Notifying when our products are back in stock. I had a little setup issue and they spent time with me setting it all up. Thanks again!

Bici

Jun 02, 2025  on Shopify

They were very helpful. Beautiful app

Vix

Jun 02, 2025  on Shopify

Sizq

Jun 02, 2025  on Shopify

When the pre-order function stopped working after I changed the theme, the support team fixed it for me. They were incredibly kind, looked into the issue in detail, and quickly provided a solution. I was truly grateful for their help. It’s a fantastic app with an amazing team behind it.

elemoli

Jun 02, 2025  on Shopify

Super helpful app! We have just launched our first pre-order campaing with this app so we hope everything goes smoothly fine! The Timesact customer service is also super helpful and reply very fast! Thank you for the awesome help!

Ritual

May 30, 2025  on Shopify

They responded very quickly and resolved the issue right away. Great communication, professional approach, highly recommended.

Bay Sports

May 30, 2025  on Shopify

Great and fast service! My problem and question was answered in couple minutes. Thank you Rommel!

depauwwonen

May 29, 2025  on Shopify

Good start with the service. App looks good and intuitive.

Panache Cyclewear Co.

May 29, 2025  on Shopify

I had a small glitch and the Timesact team fixed my issue very fast. The App works great for us as well, allowing us to clearly let our customers know if they are purchasing an inline item or a backordered item.

WESTON JON BOUCHÉR

May 28, 2025  on Shopify

Really love the functionality of this app as well as the user interface. Very well-designed compared to others I've used in the past. This is a no-brainer in terms of investment based on the amount of pre-orders garnered for my clothing brand. In addition, their CS team is really on the ball and even the CTO himself ended up reaching out directly to find an awesome solution to a question I had. Highly recommend!

Kade Hair

May 28, 2025  on Shopify

The team at Timesact, Jolo & Robert did a great job customising the app to work with my theme. Very quick response times. Tried many pre-order apps. Happy to find one that works with my theme.

Essence D'Azur

May 26, 2025  on Shopify

First class support. Works as described.

Unhealed Co.

May 25, 2025  on Shopify

The Muses London

May 23, 2025  on Shopify

This app has been very helpful for our store. We don't often run pre-orders but when we do the app is effective and cost effective. It integrates well with our Shopify theme too. The set up of a flow takes a bit of getting used to, but once you've used it once, it's straight forward. We had some problems updating one of our plans and the Timesact support was excellent. Responsive, helpful and sorted our issues quickly. They stayed on line for the duration and fixed each issue one by one and clarified all questions about the set up. If you are looking for a pre-order app I highly recommend this one.

Nelly Rojas

May 22, 2025  on Shopify

excelente!!!!

MyHeliSpares

May 22, 2025  on Shopify

The app works perfect for my needs for PRE-Order products. I made few mistakes on setup so reached out to support through there inbuilt chat. Ken from TimesAct spotted my mistakes within a few minutes after checking through the whole setup and resolved the issues. Great support!

Ultimate Pool Tools

May 22, 2025  on Shopify

just installed it very easy to use now my customers can pre order easily

Magic Curtain

May 22, 2025  on Shopify

Génial

Just Coops & Lu

May 22, 2025  on Shopify

Rochelle was super helpful and informative with simple explanations. Thank you

Wordsworth Books

May 22, 2025  on Shopify

Marie was such a great help!

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