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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,646)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Abayah House

Dec 20, 2024  on Shopify

Excellent customer support! They respond promptly and are incredibly helpful.

KMA Equestrian

Dec 20, 2024  on Shopify

I just set it up and ran a few transactions. This is a really nice app with great functionality, easy to understand layouts, and fantastic support. We will see how the first few months goes using, it but I have nothing but high expectations for it.

DrumTheWorld Apparel

Dec 18, 2024  on Shopify

every helpful

Bandsome

Dec 18, 2024  on Shopify

Really great app with lots of options!

borrowed BLU

Dec 17, 2024  on Shopify

I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom question I thought had no chance of getting an adjustment now and yep...they took care of that too. Would definitely recommend based on their excellent support!

COLDSIGHT

Dec 17, 2024  on Shopify

Very helpful, highly recommend this app!

compagnon

Dec 16, 2024  on Shopify

Even though the content of the app cannot be translated natively with Shopifys Translate and Adapt app, which is a downside somewhat, so far the actual functions we've tested looked and worked just fine. When we found out the app was not active on some of our locales, we mailed support in the afternoon and got a reply within minutes letting us know the issue had been fixed. And it was. A truly great support experience.

SYPS

Dec 15, 2024  on Shopify

Easy to set up and install

Noids Australia

Dec 15, 2024  on Shopify

Great staff, great response, will happily use the app on my next pre-order run.

Thaden

Dec 12, 2024  on Shopify

Very fast and perfect support. Guided me step by step and very clearly to the app and gave me instructions how to fully solve the issue.

Daytona Gun Airsoft

Dec 11, 2024  on Shopify

Talk to their support team, and they will get things sorted out. It's just that simple.

Barilu

Dec 11, 2024  on Shopify

super easy to install. Great app

Billie Todd

Dec 11, 2024  on Shopify

Excellent support and product. Totally recommend.

Pickles Athletic

Dec 11, 2024  on Shopify

Solved my issue and support team were extremely prompt and helpful.

Valentina Fit

Dec 09, 2024  on Shopify

I am a new business owner and I am not tech savvy. This app is amazing and the Live chat is so helpful I could cry! I will endlessly brag about Timesact and Al Kenneth Bunani.

Pidgin Doll LLC

Dec 09, 2024  on Shopify

Great app and just as great support and customer service!!!

LM

Dec 07, 2024  on Shopify

New Comfort

Dec 06, 2024  on Shopify

Great and easy too set up

Optimize GmbH

Dec 05, 2024  on Shopify

Awsome customer Support, very quick and very good solutions!

RedLabelGarments

Dec 04, 2024  on Shopify

support was very helpful and understanding , thank you again jolo, u are the best

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