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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,646)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

rouse like house

Feb 06, 2025  on Shopify

I haven't used this app for very long, but I will say that their customer service alone is 5 stars. If you have any issues, they'll get back to you within an hour! That's so helpful for us small business owners.

That Shoe Lady

Feb 06, 2025  on Shopify

Thank you so much for assisting so efficiently and painlessly!!! It was lovely to have such good help :) The service of help on this app is awesome!

Pure Stroke Putting Aids

Feb 04, 2025  on Shopify

The App did exactly what we needed; giving customers the ability to pre-order prior to stock arriving, I will certainly be extending its use for items coming soon as well. I did need a little support during setup which was handle extremely quickly by the team (Louie). I couldn't be happier, well done guys.

K2 GOLF

Jan 31, 2025  on Shopify

We are having a great experience with Timesact. We were in an emergency inventory situation where our product was going to be out of stock for about a week because of sourcing issues. We installed the app and had a couple of questions not long after installing. Rommel and Princess answered our questions within minutes of our asking. We didn't lose any sales and actually had larger sales with our preorders that we were able to fill within the week. We strongly recommend Timesact for your preorder/out of stock needs. The support is timely and they are a great fit for our business.

Lolita Pocket

Jan 29, 2025  on Shopify

Great Online Support! Very fast help.

Cremilde Bispo Jewellery

Jan 28, 2025  on Shopify

I'm a new user, but by now, the Customer Service (Princess) is amazing! Princess helped me with every single thing I've ask her.

Sydney BBQs and Rotisseries

Jan 27, 2025  on Shopify

Great app and great service. A special shout out to Rommel for going above and beyond to help me

Clair de Lune

Jan 27, 2025  on Shopify

We're new to the app but was able to get set-up quickly with fast and easy support from the customer service team.

BAU Paris

Jan 27, 2025  on Shopify

Il n'y a pas de francophone malheureusement, mais nous avons échangé par écrit et tout était clair. Merci

ricardobernardino test store.com

Jan 26, 2025  on Shopify

Jolo was really helpful and did provide an amazing support!! many thanks!!

priimste

Jan 23, 2025  on Shopify

Imperium Clothing Brand

Jan 23, 2025  on Shopify

very helpful staff and easy platform to use, the pricing is adequate for the amount of orders you expect to receive

Maison Vogue

Jan 23, 2025  on Shopify

Great experience so far! Louie was quick in testing out my site to be sure the app was working properly! I am happy with the service so far and the app

SOL SANA

Jan 22, 2025  on Shopify

East to use. Many different functions. Very happy!

Old School Spain

Jan 22, 2025  on Shopify

Estupenda experiencia con Jolo

Southern Idaho Landscape Center

Jan 16, 2025  on Shopify

Ken helped me and had everything worked out in just a few moments! I have used this app multiple times and it always works great. Thanks!

WEARABLE

Jan 15, 2025  on Shopify

Epic Geek Market

Jan 15, 2025  on Shopify

The best customer service, Rommel was the one who assisted me, and he is quick and efficient!

REV Pickleball

Jan 15, 2025  on Shopify

Support is great!! I would have deleted the app shortly after I added it. I had an issue with the buy box. I asked a question on the chat feature and promptly got my issue resolved. Typically when something like that happens I delete the app and move on. Great customer support

Bang Box

Jan 15, 2025  on Shopify

Je suis extrêmement satisfait de cette application ! Elle est intuitive, fluide et offre une expérience utilisateur très agréable. Les fonctionnalités sont pratiques et bien conçues. C’est une solution simple et efficace que je recommande vivement. Félicitations à l’équipe qui a conçu cette application !

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