Support was really helpful, especially Princess. Thank You!

My first time using the app for my first ever pre-order sale, and i'm really happy. I had some issues/confusion with set up and the customer support was very impressive. I got a 30 minute call with someone, and then really great email support with a few other issues, which were then fixed for me. Highly recommend!

We are a leather and canvas goods manufacturing and retail business. We produce our goods in small batches, locally, only an hour away from our store. We also do a lot of made to order products, meaning an effective pre-order system is essential to the function of our business so we are able to keep track of our production board and maintain customer satisfaction. I was previously using a different app that regularly broke and it was very difficult to get in touch with customer service, despite paying for this service. Since I have switched, it has been nothing but absolute ease and delight. It was simple to set up, including the guided call which was immensely helpful. I have twice been in touch with their support line twice after the guided call and had someone answer within 30 seconds and had effective, personalised help, including some custom coding put into our theme to ensure the pre-order button appeared correctly. This problem was sorted within 15 minutes of starting a chat, helping out business continue to run smoothly.

Jolo did an excellent work. My issues have been resolved. Well done

Awesome support. Very proactive, logged into my account and fixed the problem immediately for me. Would highly recommend this app just for the support. It's a real human who communicates properly and proactively.

Super rapide, très à l'écoute et force de proposition. Je recommande à 100%!!

Jolo was incredibly helpful in helping me setup the the app. The app is great ticks all the boxes and I will definately be using and recommending!

Excellent product with first class support. Thank you to Louie for all your invaluable help and for being so friendly and supportive. Much appreciated!

Extremely fast and super helpful customer service!

Jolo helped me complete the setup in minutes! Excellent app and support level..

I was looking for the perfect app to allow my customers to either pre-order out of stock items or get notified when back in stock. I was able to set things up initially, then I needed some help. I scheduled a zoom with support and was able to get an appointment very quickly. Support knew exactly what I was trying to accomplish and got it set up for me in minutes! They were extremely, helpful, competent and friendly! I give this app and their support team 5 stars hands down!

Jolo was amazing! quick, informative, got it done with a smile.

Jolo was extremely helpful explaining how to set up a pre order. He was also able to set it up for me so it is operating before the end of the call.

We have been using this app for over a year now. I am not a techy kind of person and a lot of this stuff straight up scares me. The set up of this app was painless. I had a conference call and my hand was held through the initial process. Over the year a few things popped up I needed to change things or something didn't work after an update to our theme. In both cases support was super easy and VERY helpful. I feel confident that using this app was a great decision and has made it possible to pre-order products without confusion or hassle for our customers.

Tuve un problema con la configuración de la visualización de un botón, y me lo resolvieron en apenas 10 minutos. Soporte técnico muy rápido y amable, además de ser una app perfecta para los prelanzamientos de nuestros productos.

Support was really good. princess went above and beyond

So far so good. Customer servcie was great!

We've been using the app for several weeks now and are very happy with how well it works. The customer service has been incredibly helpful and even managed to ensure the app works seamlessly when discount codes are applied.

This app can do more than what we are using it for, but as far as allowing pre-orders and back-orders go, it works a treat. You can setup templates or defaults for a lot of functionality, and it works out the box with most themes almost perfectly. For any instances where a customised theme meant some things were slightly amiss, support was more than happy to ehlp! Keep up the great work team!

I have only test for a short time but App seems good and very helpfull support!! 5of5