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Customer reviews: Preorder | Notify Me Timesact

Develop by Shopify

Reviews (1,693)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Breathing Space

May 21, 2025  on Shopify

The App was simple to install and use, and does everything perfectly. When we had a query regarding compatibility with our bespoke site their help team were amazingly quick to respond. Rochelle & Rommel fixed us up right away and couldn't have been more helpful. Thanks Guys!

Pack Fresh

May 20, 2025  on Shopify

By far the easiest app to use and a great customer support team!

Dood Eyewear

May 19, 2025  on Shopify

Great app, Support has been constantly been great, very quick responding and solving the issue.

MyPony Hair

May 19, 2025  on Shopify

Timesact helped me set up my pre order and when I had an issue they helped me straight away with their live chat. This is the best app I have used for pre order, they have made it so easy for me to use. I would highly recommend them over any other pre order app

Mercer Street

May 16, 2025  on Shopify

Great customer service - SO fast!!!

Shop Paloma Ltd.

May 15, 2025  on Shopify

5 star customer service!! A great app for any Shopify store - have used a lot and highly recommend

Parachute Home

May 15, 2025  on Shopify

Really incredible support, blown away.

sorelle

May 14, 2025  on Shopify

easy to setup and quick, helpful support team

Jude Connally

May 14, 2025  on Shopify

Great customer support...quick and fast resolution. Highly recommend.

Nawmi

May 14, 2025  on Shopify

Très bien! Toute l'équipe est rapide et efficace.

JLR London

May 14, 2025  on Shopify

Great app, great customer service and easy to install

Afterglow

May 14, 2025  on Shopify

Best customer support ever. I am very happy with this app.

Force4

May 13, 2025  on Shopify

Our web developer suggested this app for managing pre-orders when we have things out of stock. We are probably only using a fraction of it's capabilities. Super easy to use, works well and their support team is outstanding if you have any queries.

By Jenna Lee

May 13, 2025  on Shopify

Was so helpful and got on email within 4 minutes of me sending my request for help. Even went above and beyond to fix a few things on my site. HIGHLY recommend!!!

Compadre Grills

May 13, 2025  on Shopify

This app is very helpful, but above all the customer support is outstanding. JoJo delivered an excellent onboarding call incuding many great hints, ideas and best practices.

Modestly

May 12, 2025  on Shopify

Great very helpful!

Mi Gente Clothing

May 12, 2025  on Shopify

We've been using Timesact for pre-orders for over a year and it has worked great for our business. Wonderful support from the Timesact team always as well

GLEOLE(グレオール) バッグ・財布雑貨の店

May 11, 2025  on Shopify

日本語に対応していて、使い方を覚えればそれほど難しくなく設定出来ました。予約注文、再入荷通知など上手く使いこなせれば売上の維持に貢献できると思います。 カートが動かないなどトラブルがあった際も、チャットからの問い合わせで素早く対応してくれたのでこれからも安心して使うことが出来ます。 英語が出来なくてもgoogle翻訳で十分に会話出来ます。 これからも良い機能のリリースを期待しています。

Jam Packd

May 10, 2025  on Shopify

Great customer service. Fixed an issue on a Saturday night within minutes!

My Japanese World

May 10, 2025  on Shopify

Stelar Support and powerful App to boost sales

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