Reviews: DPL ‑ TikTok Shop Integration

Customer reviews: DPL ‑ TikTok Shop Integration

Reviews (73)

Overall rating

4.9

5

85
4

1
3

1
2

1
1

1

What Merchants Think

Overall, merchants have a positive impression of "DPL ‑ TikTok Shop Integration." The app is praised for its user-friendliness and the prompt support team. Merchants find the integration process smooth and appreciate the knowledgeable and patient support representatives who assist with setup and troubleshooting.

Key Strengths

Excellent customer support and assistance during setup.
User-friendly interface and seamless integration.
Efficient in resolving syncing issues and providing guidance.
Helpful analytics to enhance sales management.
Support representatives are consistently praised for their professionalism and patience.

Common Concerns

Issues with API linking and product synchronization.
No automatic conversion of product dimensions to metric, affecting product exports to Shopify.
Some merchants experienced integration challenges requiring extensive support.

Final Thoughts

"DPL ‑ TikTok Shop Integration" is well-received by merchants who value its straightforward functionality and dedicated customer support. Despite occasional technical issues, the app's ease of use and the effectiveness of the support team make it a valuable tool for sellers on TikTok. Most users recommend it for those looking to streamline their TikTok shop operations.

Nova Store

Nov 19, 2024 on Shopify

Great service

HealthClicka

Nov 14, 2024 on Shopify

The integration was pretty straightforward and with the support of DPL agent to guide me through every detail of the process to double-check and ensure I got smooth integration. I like that I can always come back to ask for more guidance whenever as promised by the agent. Good app!

Marshely

Nov 07, 2024 on Shopify

very helpful! thanks nirmal!

Alfra Retail LLC

Nov 07, 2024 on Shopify

thank you so much, with all the information provided Ronex was the best

Lauren G Adams

Nov 06, 2024 on Shopify

best app best custromer service!!! AAAA

Party Pump Co.

Nov 05, 2024 on Shopify

Surya was great! Very helpful, walked me step through step in connecting my TikTok Shop to Shopify.

FMS Dog Beds

Nov 04, 2024 on Shopify

Hem was very helpful and immediately got me the information I needed to address the problem I was having!!

LiveMoor

Oct 29, 2024 on Shopify

Excellent app with fantastic support. We had a minor issue with integration of the app and we were provided with support via video call and solutions to revise the issues. Very happy with the service. Thanks :)

BoomerBitesandTravels

Oct 29, 2024 on Shopify

Hem was great I need more help but it is on my side that I need to get things properly set up in my Tik tok shop! He was a great help!

SunShield+

Oct 27, 2024 on Shopify

Great Support By Krishna! Thank you

Lushish Living Co

Oct 24, 2024 on Shopify

Ronex was so helpful! Highly recommend!!

io

Oct 24, 2024 on Shopify

The integration process was smooth and very helpful!

Mevys

Oct 24, 2024 on Shopify

Very kind and helpful!

Sober Life

Oct 23, 2024 on Shopify

Very helpful and I realized the help available as I'm getting more questions to ask a long the way. Ronex was a pleasure to speak with and I hope I can request him again when I have more questions in the process

VWAQ

Oct 22, 2024 on Shopify

Ronex was very helpful and assisted me in exporting products. The app was very easy to use as well. Great service!

Kiss & Tell Hair Co

Oct 17, 2024 on Shopify

very helpful and patient with me. I recommend Kusum

Your Nursery Shop

Oct 16, 2024 on Shopify

Kusum is very knowledgeable in the product and is very help in sorting out technical issues

Myza collection

Oct 10, 2024 on Shopify

I am very happy with the customer service provided by Hem. he was very supportive and walk through all my products to help me integrate . definitly recommended

St. Cayman

Sep 30, 2024 on Shopify

Great customer service! Kusum answered all my questions that I had worries about!

House Of Nambili

Sep 16, 2024 on Shopify

Pratik was AMAZING! He was kind, patient and walked me through all my issues - even teaching me a thing or two about some Shopify setting and I've had it for years! Still working out a few kinks on my end but overall 10/10, highly recommend! THANK YOU!