Reviews: DPL ‑ TikTok Shop Integration

Customer reviews: DPL ‑ TikTok Shop Integration

Reviews (53)

Overall rating

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What Merchants Think

Overall, merchants have a positive impression of "DPL ‑ TikTok Shop Integration." The app is praised for its user-friendliness and the prompt support team. Merchants find the integration process smooth and appreciate the knowledgeable and patient support representatives who assist with setup and troubleshooting.

Key Strengths

Excellent customer support and assistance during setup.
User-friendly interface and seamless integration.
Efficient in resolving syncing issues and providing guidance.
Helpful analytics to enhance sales management.
Support representatives are consistently praised for their professionalism and patience.

Common Concerns

Issues with API linking and product synchronization.
No automatic conversion of product dimensions to metric, affecting product exports to Shopify.
Some merchants experienced integration challenges requiring extensive support.

Final Thoughts

"DPL ‑ TikTok Shop Integration" is well-received by merchants who value its straightforward functionality and dedicated customer support. Despite occasional technical issues, the app's ease of use and the effectiveness of the support team make it a valuable tool for sellers on TikTok. Most users recommend it for those looking to streamline their TikTok shop operations.

Kiss & Tell Hair Co

Oct 17, 2024 on Shopify

very helpful and patient with me. I recommend Kusum

Your Nursery Shop

Oct 16, 2024 on Shopify

Kusum is very knowledgeable in the product and is very help in sorting out technical issues

Myza collection

Oct 10, 2024 on Shopify

I am very happy with the customer service provided by Hem. he was very supportive and walk through all my products to help me integrate . definitly recommended

St. Cayman

Sep 30, 2024 on Shopify

Great customer service! Kusum answered all my questions that I had worries about!

House Of Nambili

Sep 16, 2024 on Shopify

Pratik was AMAZING! He was kind, patient and walked me through all my issues - even teaching me a thing or two about some Shopify setting and I've had it for years! Still working out a few kinks on my end but overall 10/10, highly recommend! THANK YOU!

K Monae's

Sep 11, 2024 on Shopify

Great app. Staff was very helpful and integrated my store in a timely manner. I can’t wait to see the process of sales

Pet Heist UK

Sep 09, 2024 on Shopify

I have had a great help today from advisor from Ronex Shakya ,, who been assisting me on integrating my shopify store ,, to my tiktok seller ,, the process was very smooth and point to point ,, guidance ,, so I am extremely happy ,, for his support ,, Regards Muhammad Ashfaq

SecretsOfTea

Sep 05, 2024 on Shopify

great customer service right on point very talented young man very knowledgeable his name is Krishna I really appreciate this level of customer service thank you

I Royal

Sep 04, 2024 on Shopify

I had the pleasure of interacting with Nirmal during my recent customer service experience, and I must say I was thoroughly impressed. Nirmal was incredibly patient, attentive, and knowledgeable throughout the entire process. They took the time to listen carefully to my concerns, provided clear and concise answers, and went above and beyond to ensure my issue was resolved efficiently. Their professionalism and friendly demeanor made me feel valued as a customer, and I greatly appreciated their quick follow-up to confirm everything was taken care of. It's rare to come across such a dedicated representative, and Nirmal's exceptional service certainly left a lasting positive impression.

Bennimarceau

Aug 23, 2024 on Shopify

Good communication, helpful and informative, problem solved