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Theme Updater & Backups | OOTS logo

Customer reviews: Theme Updater & Backups | OOTS

Develop by Out of the Sandbox

The Shopify Theme Updater by Out of the Sandbox simplifies theme updates for merchants, ensuring compatibility and efficiency. Read unbiased reviews to see how it performs for real users.

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Reviews (263)

Overall rating
4.1

What Merchants Think

Merchants using "Theme Updater & Backups | OOTS" have mixed feelings about the app. Many appreciate its role in simplifying theme updates and maintaining the functionality of their Shopify stores. Users commend the support team for their helpfulness and responsiveness. However, some have encountered issues with the app's ability to transfer customizations and experienced problems related to DMCA notices.

Key Strengths

  • Streamlined theme update process
  • Responsive and helpful customer support
  • Efficient issue resolution
  • Convenient new sections and features
  • Reliable for users with regular, uncomplicated updates

Common Concerns

  • Difficulties with transferring customizations
  • Issues around DMCA notices and theme licensing
  • Problems with outdated or complex custom theme updates
  • Some users report unsatisfactory customer support experiences
  • Concerns about recommended third-party solutions

Final Thoughts

"Theme Updater & Backups | OOTS" offers significant value for users of Out of the Sandbox themes, making it easier to maintain and update their stores. While the app receives praise for its functionality and support, it also faces criticism for issues with customizations and licensing disputes. Merchants planning to use the app should weigh its advantages against potential challenges.

Savouro Coffee & Co.

Dec 14, 2024  on Shopify

Jarderi

Dec 06, 2024  on Shopify

Theme update did nog work on the first try. Contacted support and after 30min the issue was fixed! Great app, even better support!

Fromagerie du Château

Dec 03, 2024  on Shopify

Avec ce theme sobre et incroyablement efficace il y'a une équipe technique qui assure le support avec panache. bravo et merci

Bonsai Tree (Pty) Ltd.

Nov 25, 2024  on Shopify

Works great although not all customizations will be transferred although its a lot better than previously. Love the new sections which have been added. Support is also great!

JAREDJAMIN

Nov 18, 2024  on Shopify

So far so good!

Dr John Burns

Nov 10, 2024  on Shopify

Mambo Surf De Luxe

Nov 04, 2024  on Shopify

I had a fantastic experience with the OOTS support team. We had an issue with our Shopify store (which I didn't fully understand) and they were incredibly responsive and patient, addressing my questions thoroughly and ensuring I understood every step. I appreciated their clear instructions and attention to detail, which made resolving my issue much easier than I anticipated. The support I received was professional, efficient, and exceeded my expectations. Highly recommended!

Seguin Gardens & Gifts

Nov 01, 2024  on Shopify

A definite must if you're getting an Out of the Sandbox theme......you need to keep up with changes and this does it easily. Go Pro and you get additional sections to add to your site.

Feather Hearts

Oct 29, 2024  on Shopify

Body & Beyond

Oct 24, 2024  on Shopify

Had some difficulty updating due to customization but the team reached out straight away offering their support.

Healthy Habitats

Oct 16, 2024  on Shopify

Great support. Euwi helped a great deal with a conflict of code issue I had while updating. Great customer support and service.

Iriscosmetics

Oct 16, 2024  on Shopify

top produits

Halveprijs.be

Oct 08, 2024  on Shopify

Hey Leo! I want to express my gratitude, for your help and quick aid in transferring the theme license smoothly and efficiently! Your professionalism and assistance throughout the process have been truly commendable. Greatly appreciated by me! I am extremely pleased, with both the theme itself and the service that you have provided. Warm regards, Mohammad

Sonxplus Chibougamau

Oct 06, 2024  on Shopify

Good and fast service!

AEDwijzer

Oct 02, 2024  on Shopify

Works great!

Yililo

Sep 26, 2024  on Shopify

This app is a lifesaver, it’s saved me hundreds as I normally have to pay someone to bring over my changes and this can take days. I had a small issue and Leo sorted it the same day and even helped me research something which he really didn’t have to. Amazing app, theme and support. Thank you

Proformance Supply

Sep 25, 2024  on Shopify

Support from the Theme Updater team is excellent. Thanks for taking the time to update our theme with all of the customizations on an existing theme version.

michail

Sep 24, 2024  on Shopify

works perfectly

ZestNest Decor

Sep 23, 2024  on Shopify

I've been using the Theme Updater by Out of the Sandbox app for a while now, and it has been a game changer for my Shopify store. As a user of their themes, keeping everything up-to-date is crucial, and this app makes the process incredibly seamless.

Mihodo

Sep 05, 2024  on Shopify

This app is very useful for upgrades and backups. I had a problem with the backup section of the app and Corey from Out of the Sandbox got the issue addressed right away. OOTS' support has always come through for me.

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