Theme Updater & Backups | OOTS logo

Customer reviews: Theme Updater & Backups | OOTS

Reviews (318)

Overall rating
3.9

What Merchants Think

Merchants using "Theme Updater & Backups | OOTS" have mixed feelings about the app. Many appreciate its role in simplifying theme updates and maintaining the functionality of their Shopify stores. Users commend the support team for their helpfulness and responsiveness. However, some have encountered issues with the app's ability to transfer customizations and experienced problems related to DMCA notices.

Key Strengths

  • Streamlined theme update process
  • Responsive and helpful customer support
  • Efficient issue resolution
  • Convenient new sections and features
  • Reliable for users with regular, uncomplicated updates

Common Concerns

  • Difficulties with transferring customizations
  • Issues around DMCA notices and theme licensing
  • Problems with outdated or complex custom theme updates
  • Some users report unsatisfactory customer support experiences
  • Concerns about recommended third-party solutions

Final Thoughts

"Theme Updater & Backups | OOTS" offers significant value for users of Out of the Sandbox themes, making it easier to maintain and update their stores. While the app receives praise for its functionality and support, it also faces criticism for issues with customizations and licensing disputes. Merchants planning to use the app should weigh its advantages against potential challenges.

Secret SCENTSations, LLC

Feb 12, 2025  on Shopify

Clothes & Roads

Feb 07, 2025  on Shopify

Love my Turbo theme, and love the Theme Updater. Every year I update my theme to make sure everything runs smoothly. And OOTSB team are always super helpful too! Thanks!

URT! URT!

Feb 05, 2025  on Shopify

it is perfect

Heartwork Inc

Jan 31, 2025  on Shopify

This is a great companion app to the OOTS themes. We hit a few stumbling blocks updating an old theme full of little customisations, but the support team was helpful and swift - thank you, Corey! The new sections are a truly welcome feature, and choosing to install only the ones you need makes a lot of sense.

Shapeez

Jan 14, 2025  on Shopify

Very easy to install and use.

Cuisine-Pratique

Jan 02, 2025  on Shopify

Sustainable and Regularly Updated I've been using the Turbo theme for years, and I couldn’t imagine switching to another theme for 3 main reasons: - Proven Longevity: Turbo has been around for years, which ensures its sustainability. (It’s tempting to go for flashy themes that seem impressive at first glance, but it’s a trap. If they’re developed by a couple of guys working out of a tiny studio, they often disappear or move on after six months or a year, leaving the theme outdated with no further updates...). - Always Up-to-Date: Turbo is updated promptly to stay compatible with Shopify’s latest features and updates. - Responsive Support: Their support team is incredibly responsive and solves any technical customization issues efficiently.

Exoterra

Dec 29, 2024  on Shopify

Savouro Coffee & Co.

Dec 14, 2024  on Shopify

Jarderi

Dec 06, 2024  on Shopify

Theme update did nog work on the first try. Contacted support and after 30min the issue was fixed! Great app, even better support!

Fromagerie du Château

Dec 03, 2024  on Shopify

Avec ce theme sobre et incroyablement efficace il y'a une équipe technique qui assure le support avec panache. bravo et merci

Bonsai Tree (Pty) Ltd.

Nov 25, 2024  on Shopify

Works great although not all customizations will be transferred although its a lot better than previously. Love the new sections which have been added. Support is also great!

JAREDJAMIN

Nov 18, 2024  on Shopify

So far so good!

Dr John Burns

Nov 10, 2024  on Shopify

Mambo Surf De Luxe

Nov 04, 2024  on Shopify

I had a fantastic experience with the OOTS support team. We had an issue with our Shopify store (which I didn't fully understand) and they were incredibly responsive and patient, addressing my questions thoroughly and ensuring I understood every step. I appreciated their clear instructions and attention to detail, which made resolving my issue much easier than I anticipated. The support I received was professional, efficient, and exceeded my expectations. Highly recommended!

Seguin Gardens & Gifts

Nov 01, 2024  on Shopify

A definite must if you're getting an Out of the Sandbox theme......you need to keep up with changes and this does it easily. Go Pro and you get additional sections to add to your site.

Feather Hearts

Oct 29, 2024  on Shopify

Body & Beyond

Oct 24, 2024  on Shopify

Had some difficulty updating due to customization but the team reached out straight away offering their support.

Healthy Habitats

Oct 16, 2024  on Shopify

Great support. Euwi helped a great deal with a conflict of code issue I had while updating. Great customer support and service.

Iriscosmetics

Oct 16, 2024  on Shopify

top produits

Halveprijs.be

Oct 08, 2024  on Shopify

Hey Leo! I want to express my gratitude, for your help and quick aid in transferring the theme license smoothly and efficiently! Your professionalism and assistance throughout the process have been truly commendable. Greatly appreciated by me! I am extremely pleased, with both the theme itself and the service that you have provided. Warm regards, Mohammad

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