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Theme Updater & Backups | OOTS logo

Customer reviews: Theme Updater & Backups | OOTS

Develop by Shopify

The Shopify Theme Updater by Out of the Sandbox simplifies theme updates for merchants, ensuring compatibility and efficiency. Read unbiased reviews to see how it performs for real users.

Reviews (253)

Overall rating
4.2

What Merchants Think

Merchants using "Theme Updater & Backups | OOTS" have mixed feelings about the app. Many appreciate its role in simplifying theme updates and maintaining the functionality of their Shopify stores. Users commend the support team for their helpfulness and responsiveness. However, some have encountered issues with the app's ability to transfer customizations and experienced problems related to DMCA notices.

Key Strengths

  • Streamlined theme update process
  • Responsive and helpful customer support
  • Efficient issue resolution
  • Convenient new sections and features
  • Reliable for users with regular, uncomplicated updates

Common Concerns

  • Difficulties with transferring customizations
  • Issues around DMCA notices and theme licensing
  • Problems with outdated or complex custom theme updates
  • Some users report unsatisfactory customer support experiences
  • Concerns about recommended third-party solutions

Final Thoughts

"Theme Updater & Backups | OOTS" offers significant value for users of Out of the Sandbox themes, making it easier to maintain and update their stores. While the app receives praise for its functionality and support, it also faces criticism for issues with customizations and licensing disputes. Merchants planning to use the app should weigh its advantages against potential challenges.

Canine Spirit Australia

Sep 05, 2025  on Shopify

We have the Parallax theme but it so limited now in functionality compared to so many other themes out there. So I was hoping I could get some better functionality by adding the theme sections this app offers. However, disappointingly we can't get the theme sections of this app to work. First I wanted to add the FAQs block on product pages. Spent hours trying to add custom dynamic sources- finally sorted it on the theme editor. But, now I can't get the FAQs to actually show on the product pages. (yes they are 'turned on'). So I tried the 'Image with Text' section as well - tried to add it to category and product pages. It shows in the editor - but won't go live on the site. Disappointed but guessing maybe it's because Parallax is now such an old theme. Fingers crossed a big update will come for Parallax and it will have something as simple as FAQs on the product page as built in. Otherwise, I think it would be faster to buy a better theme.

Eastside Sports

Sep 15, 2024  on Shopify

Rugtomize

Jul 01, 2024  on Shopify

Per their suggested article, they do not have Turbo theme available on trial. So basically I downloaded this app and agreed to pay $34 and gave away all of our data for false advertisement. They are only offering Responsive , Retina , and Parallax for trial https://help.outofthesandbox.com/hc/en-us/articles/115007101688-Preview-Turbo-in-your-store

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