What Merchants Think

Merchants using "Theme Updater & Backups | OOTS" have mixed feelings about the app. Many appreciate its role in simplifying theme updates and maintaining the functionality of their Shopify stores. Users commend the support team for their helpfulness and responsiveness. However, some have encountered issues with the app's ability to transfer customizations and experienced problems related to DMCA notices.

Key Strengths

• Streamlined theme update process
• Responsive and helpful customer support
• Efficient issue resolution
• Convenient new sections and features
• Reliable for users with regular, uncomplicated updates

Common Concerns

• Difficulties with transferring customizations
• Issues around DMCA notices and theme licensing
• Problems with outdated or complex custom theme updates
• Some users report unsatisfactory customer support experiences
• Concerns about recommended third-party solutions

Final Thoughts

"Theme Updater & Backups | OOTS" offers significant value for users of Out of the Sandbox themes, making it easier to maintain and update their stores. While the app receives praise for its functionality and support, it also faces criticism for issues with customizations and licensing disputes. Merchants planning to use the app should weigh its advantages against potential challenges.