We have an old Parallax theme which has limited functionality, so we got the app to add the FAQs to our product pages. I was able to add it to the product pages and it works if you want to add generic FAQs to the pages. However, to get product specific FAQs on each product page you need to add individual metafields for the sub-titles, then each question & each answer. We have close to 100 products so that means hundreds of metafields. Would great to see this feature added.

We have the Parallax theme but it so limited now in functionality compared to so many other themes out there. So I was hoping I could get some better functionality by adding the theme sections this app offers. However, disappointingly we can't get the theme sections of this app to work. First I wanted to add the FAQs block on product pages. Spent hours trying to add custom dynamic sources- finally sorted it on the theme editor. But, now I can't get the FAQs to actually show on the product pages. (yes they are 'turned on'). So I tried the 'Image with Text' section as well - tried to add it to category and product pages. It shows in the editor - but won't go live on the site. Disappointed but guessing maybe it's because Parallax is now such an old theme. Fingers crossed a big update will come for Parallax and it will have something as simple as FAQs on the product page as built in. Otherwise, I think it would be faster to buy a better theme.

We have added the scrolling images and collection list sections from Theme Updater & Backups to our website. They definitely enhance the appearance of our website. We had some minor technical glitches with scrolling images not displaying correctly with our theme that tech support was able to resolve.

Great interface and great support. You'll never hesitate again to go through theme updates (Expanse from Archetype Themes in my case).

The updater works very well as I have used it for three updates with no issues. I would appreciate more details in the release notes.

As a growth marketer who regularly optimizes design and performance, keeping your theme up-to-date is critical and Theme Updater by Out of the Sandbox delivers that with zero downtime or stress.

Theme updater is easy to use as it carries over all your custom codes to the new theme at the press of a button. I do end up with coding 'conflicts' arising each time, but you just have to look at the code and make your own judgment on which code to accept. I either kept it to the same code or selected the one for the new theme. I don't trust the Ai version. When updating it will give you a new draft copy of the theme so you don't mess up your Live one. You can always view and check the draft copy to make sure all your customisations are still in place and that everything looks ok before publishing and making it Live.

Out of the Sandbox has been my trusted theme partner for years. The theme’s update package makes upgrading my website easy and consistent. Additionally, Out of the Sandbox's responsive technical support consistently resolves any issues promptly. It’s an outstanding theme with reliable, top-notch support. Thank you so much!

This is my first time using this and my experience has been great. The service team goes above and beyond to help and they are quick to answer questions.thank you for all the support!

I had a great experience working with the Out of the Sandbox team. They were incredibly helpful and responsive throughout the entire process—from guiding me on how to purchase and register the Flex theme, to answering all my questions with patience and clarity. Their support team made everything easy to understand, and I truly appreciated how smooth and straightforward the experience was. I’m very happy with the service I received and would gladly recommend Out of the Sandbox to anyone looking for high-quality themes and excellent customer support. Thank you for the great service!

The support from Corey in helping me with my theme updating process has been superb. Very helpful and great communication.

I find this app helpful, especially because when things don't go as smoothly as I'd expect, the OOTS support team give excellent help with solving any problems. Thank you to the support team!

These folks have been some of the most thorough and responsive people I’ve ever had to have help me. Thank you!!!

Heartfelt Thanks for Outstanding Support I am incredibly grateful to the Pixel Union team, especially Gabriel, for their exceptional support and understanding. Navigating an incredibly stressful issue, Gabriel's compassionate and prompt assistance turned a challenging situation into a positive experience. The dedication shown in resolving our issue,and going above and beyond to help us, demonstrates Pixel Union's commitment to supporting small businesses like ours. Their Turbo theme is not just powerful and feature-rich, but backed by a team that genuinely cares about its users. Thanks to the Theme Updater App, we can easily access updated versions of the Turbo theme, which adds tremendous value. I highly recommend this app to anyone using Pixel Union themes. Thank you again for your outstanding support. Your help has made a world of difference to our small business and the community we support.

The only thing it did for me is install an updated version of my current theme, which I've already done from the Shopify theme store. Everything else I have to do manually. Plus, there is no option to cancel your plan so I have to contact customer support just to cancel, which I find unnecessary. Edit: I did contact support and they were very friendly and willing to help. therefore, I am willing to upgrade the rating.

They say 'It will keep code edits', but it's just not working. There is no such a thing 'keeping custom code' if you custom code your theme. Basically, this app is useless for me.

I've had the Flex theme forever and use the Theme Updater all the time. I just installed the video with text section and love the functionality.

Must admit I am very disappointed of the app and service. Totally useless. The updates never go smoothly, it's deleting all my theme customizations (which I payed a lot for) and I can't use the updated theme. Most important files need to be configured manually, and I have to hire a developer to make the changes, for extra payment ($300 to be exact). It is ridiculous as a pay you each month for this app.

Love my Turbo theme, and love the Theme Updater. Every year I update my theme to make sure everything runs smoothly. And OOTSB team are always super helpful too! Thanks!

Had issues with my updates on the updater The team reached out to me resolve the issue which was swiftly done ✔️