theMarketer: Email marketing logo

Customer reviews: theMarketer: Email marketing

Reviews (32)

Overall rating
4.9

What Merchants Think

The overall consensus among merchants regarding theMarketer: Email marketing is positive. Many users have transitioned from other platforms like Mailchimp and Klaviyo to theMarketer primarily due to its competitive pricing and extensive feature set. Despite some initial setup difficulties, users find the platform's comprehensive capabilities beneficial, particularly for combining email marketing with loyalty programs. Though there are occasional glitches, users appreciate the responsive customer support and the app's ability to significantly enhance engagement and sales.

Key Strengths

  • Competitive pricing with extensive features
  • Effective integration with Shopify and other platforms
  • Powerful automation and personalization for email, SMS, and push notifications
  • Comprehensive loyalty and referral programs
  • Detailed audience segmentation and targeting capabilities
  • Responsive and helpful customer support

Common Concerns

  • Initial setup and learning curve can be challenging
  • Occasional bugs and interface glitches
  • Some synchronization issues, though typically resolved with support
  • Lack of template variety compared to other platforms
  • Onboarding process, particularly domain validation, could be improved

Final Thoughts

Overall, theMarketer stands out as a robust tool for email marketing, providing excellent value for money with its wealth of features under one platform. It is particularly favored for merchants looking to integrate email marketing with loyalty programs and those requiring advanced audience targeting and automation. While there are some minor drawbacks, the proactive customer support and the platform's potential for driving engagement and sales make it a worthwhile investment for many businesses.

Eco Essience

Oct 15, 2024  on Shopify

Fantastic app! Transitioned from Mailchimp due to rising costs and haven't looked back. TheMarketer's loyalty program integration sealed the deal for us. Easy setup and user-friendly interface.

Style Havien

Oct 15, 2024  on Shopify

It's more complicated than our previous tool, but the depth of functionality is worth it. Great for tech-savvy marketers.

Guttie

Oct 12, 2024  on Shopify

The intuitive once you get past the initial setup. A lifesaver for managing detailed campaigns.

Mijestic Mart

Oct 12, 2024  on Shopify

Replaced from a pricier platform and found theMarketer’s rates and features more suited to our needs. Effective, though not without occasional bugs.

Fickiey

Oct 10, 2024  on Shopify

Enough to engage all types of customers, easy to create emails. Not bad at all.

Zatoone

Oct 09, 2024  on Shopify

The integration was clever, and I love the automated flows. A bit overwhelming at first with all the futures, but worth the learning curve

Loiticss

Oct 08, 2024  on Shopify

Have used email marketing platform, as someone who has done multiple platforms.

BunTip

Oct 07, 2024  on Shopify

A few glitches here and there but runs smoothly now. Good for basic and advanced email marketing needs.

TinTaap

Oct 07, 2024  on Shopify

There were doubts about switching from Bravo, but the personalized product recommendations have genuinely improved our sales.

Starshop

Oct 03, 2024  on Shopify

Perfect app with useful loyalty features. Was using Mailchimp before, but the combined email and loyalty capabilities here offer better value.

Antique Store

Oct 03, 2024  on Shopify

Initially faced some sync issues, but support was proactive. Overall, a robust tool for email marketing.

GlowVersey

Sep 30, 2024  on Shopify

Shifting to Mailchimp due to high cost, I found theMarketer a refreshing change. The comprehensive feature set, especially the seamless integration with Shopify and the loyalty programs, has been instrumental for our e-commerce strategy. The ability to create deeply personalized newsletters and automate key communication flows, like abandoned cart alerts, has noticeably increased our engagement rates. Moreover, the SMS and push notification features allow us to reach customers directly on their devices, providing timely updates and promotions. Support has been attentive and helpful, addressing our queries promptly. Although there is a learning curve, the robust capabilities of the platform make it worthwhile.

Iftikhar Interior

Sep 30, 2024  on Shopify

We have just installed the marketer app and are seeing immediate improvement in subscribing engagement thanks to the intuitive pops up . Excited for the future!

Moderate Furniture

Sep 27, 2024  on Shopify

Initially confusing but ultimately powerful. Took a bit to get used to after switching from Klaviyo, but the support team was very helpful. Solid choice for SMS and email campaigns

Alifbepe

Sep 25, 2024  on Shopify

After comparing various platforms, I chose theMarketer due to its competitive pricing and extensive features. The integration with Shopify is seamless, allowing for real-time sync of products and orders. The platform's ability to manage audiences and automate communications across email, SMS, and push notifications is impressive. The detailed segmentation and personalization capabilities ensure that our campaigns are targeted and effective. While there are occasional interface glitches, the customer support team is always ready to help

FemmeeFootwear

Sep 17, 2024  on Shopify

Offers a lot under one umbrella. Moved here for the combined email and loyalty capabilities, which have helped our retention efforts.

BeautifyyBoutiquee

Sep 16, 2024  on Shopify

Rich in features but has hiccups with the feed sync. Not for those seeking a simple plug-and-play solution.

MinieMaarvels

Sep 15, 2024  on Shopify

As a long-time user of ActiveCampaign, moving to a new platform was daunting. However, theMarketer's pricing model and rich feature set convinced me to make the switch. The ability to manage audiences effectively, set up detailed automated workflows, and utilize the launcher for on-site interactions has transformed our marketing approach. The occasional bugs and glitches are there, but the Knowledge Base and their customer support team can solve any issues promptly.

PouwerPulsce

Sep 15, 2024  on Shopify

Impressed with the loyalty features which were absent in our previous tool. It's good, we like it so far.

Myysticjewelss

Sep 14, 2024  on Shopify

I was initially skeptical about moving from Brevo, but theMarketer's all-in-one approach to email and loyalty marketing won me over. The detailed analytics and reporting give us clear insights into our campaigns'performance, helping us make data-driven decisions. The addition of gamified pop-ups for subscriber growth and an intuitive email editor for crafting engaging content has significantly improved our marketing outcomes. While the pricing is competitive, the value we derive from the comprehensive feature set justifies the investment.

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