theMarketer: Email marketing logo

Customer reviews: theMarketer: Email marketing

Reviews (32)

Overall rating
4.9

What Merchants Think

The overall consensus among merchants regarding theMarketer: Email marketing is positive. Many users have transitioned from other platforms like Mailchimp and Klaviyo to theMarketer primarily due to its competitive pricing and extensive feature set. Despite some initial setup difficulties, users find the platform's comprehensive capabilities beneficial, particularly for combining email marketing with loyalty programs. Though there are occasional glitches, users appreciate the responsive customer support and the app's ability to significantly enhance engagement and sales.

Key Strengths

  • Competitive pricing with extensive features
  • Effective integration with Shopify and other platforms
  • Powerful automation and personalization for email, SMS, and push notifications
  • Comprehensive loyalty and referral programs
  • Detailed audience segmentation and targeting capabilities
  • Responsive and helpful customer support

Common Concerns

  • Initial setup and learning curve can be challenging
  • Occasional bugs and interface glitches
  • Some synchronization issues, though typically resolved with support
  • Lack of template variety compared to other platforms
  • Onboarding process, particularly domain validation, could be improved

Final Thoughts

Overall, theMarketer stands out as a robust tool for email marketing, providing excellent value for money with its wealth of features under one platform. It is particularly favored for merchants looking to integrate email marketing with loyalty programs and those requiring advanced audience targeting and automation. While there are some minor drawbacks, the proactive customer support and the platform's potential for driving engagement and sales make it a worthwhile investment for many businesses.

Exclusive.Shop

Oct 12, 2024  on Shopify

Moved to another app due to cost issues. While the Marketer is still competitive, it offers more under one roof.

BlissBoundo

Sep 29, 2024  on Shopify

Onboarding can be greatly improved-especially with domain validation. Powerful once you get the hang of it. Customer service is very responsive. I like it.

Vogue

Sep 19, 2024  on Shopify

After comparing various platforms, I chose theMarketer due to its competitive pricing and extensive features. The integration with Shopify is seamless, allowing for real-time sync of products and orders. The platform's ability to manage audiences and automate communications across email, SMS, and push notifications is impressive. The detailed segmentation and personalization capabilities ensure that our campaigns are targeted and effective. While there are occasional interface glitches, the customer support team is always ready to help.

Self

Sep 16, 2024  on Shopify

Intuitive once you get past the initial setup. A lifesaver for managing detailed campaigns.

Vera Bradley

Sep 15, 2024  on Shopify

Moved from a pricier platform and found theMarketer’s rates and features more suited to our needs. Effective, though not without occasional bugs.

NexAura

Sep 08, 2024  on Shopify

After comparing several platforms, theMarketer’s pricing and features won us over. The loyalty program integration is particularly impressive.

ROTHY's

Sep 04, 2024  on Shopify

Some glitches here and there but now runs smoothly. Good for basic and advanced email marketing needs.

kirrin Finch

Sep 03, 2024  on Shopify

Was skeptical about switching from Brevo, but the personalized product recommendations have genuinely improved our sales.

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