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Customer reviews: Textbox & Textfield by Textify

Develop by Inspon Tech

Reviews (104)

Overall rating
4.9

What Merchants Think

Merchants find "Textbox & Textfield by Textify" to be a fantastic solution, providing a seamless way to add customizable text fields to their online stores. The app is widely praised for its ease of use, flexibility, and highly responsive customer support. Merchants consistently appreciate the quick resolution of issues, often attributing the app's success to the exceptional commitment of the support team, particularly highlighting individuals like Anna.

Key Strengths

  • Ease of installation and user-friendly interface.
  • Extensive customization options including text boxes and checkboxes.
  • Highly effective and responsive customer support.
  • Seamless integration with various themes and customizations.
  • Enhances functionality for products requiring custom text inputs.
  • Cost-effective solution for personalizing store features.

Common Concerns

  • Occasional technical issues when integrating with complex or unique themes.
  • Instances of the app temporarily not working or orders lacking customization data.
  • Some merchants experienced difficulties with installation but resolved with support assistance.

Final Thoughts

"Textbox & Textfield by Textify" is well-received by merchants for its straightforward functionality and excellent customer support. Despite minor integration issues with specific themes, the app effectively fulfills its role in enhancing product customization capabilities. The dedicated support team is a standout asset, ensuring that any technical challenges are swiftly and efficiently addressed. Overall, it is a highly recommended tool for merchants seeking to enhance their store's customization features.

Germano Agustini

Apr 17, 2024  on Shopify

Instável. Uso há 6 meses, ele para de funcionar repentinamente, e alguns pedidos no meu ERP saem sem dados de personalização inserida nos campos aleatoriamente.

Maesema

Apr 02, 2024  on Shopify

Textify was just what I needed for my online store! I have many products that I are uniquely made for customers - thus they need to mark the wanted engraving somewhere. I contacted Textify as I needed a bit help in installing the app and I have never experienced such quick and helpful service! I can warmly recommend Textify to other online shop owners.

Rachel Care Shop

Mar 28, 2024  on Shopify

We use a unique theme therefore was some complication with the app, but the Support team was super nice and helpful and managed to handle the problem. Now everything works like a charm. Thank you!!

Isle of Harris Distillery

Mar 14, 2024  on Shopify

We had a non standard request which was dealt with quickly, efficiently and with the least impact on service ever! Fabulous customer service, thank you.

Le Bouquet Florist

Feb 26, 2024  on Shopify

This app is super easy and straightforward to use. We use it for people to include card messages on their order, and it was quick to set up and looks great. I had an issue with the text box not appearing on my website occasionally, so I reached out to support. This issue was diagnosed and fixed quickly, and it was a great customer support experience. I highly recommend this app!

Manufactory Apparel

Feb 20, 2024  on Shopify

I recently used the Textbox app by Textify for my Shopify store and I must say, it's incredibly user-friendly. What stood out even more was the support team behind the app – they were not only friendly but also went above and beyond to assist me. Highly recommend this app for anyone looking for an easy-to-use solution with excellent support!

Neonluminosity

Dec 05, 2023  on Shopify

I am using this app for almost three months, it is amazing made my job so much easier as I am selling custom stuff, customers regularly have some requirements that wouldn't be easy to make that communication without Textfield app.

Jen’s Gems & More

Dec 04, 2023  on Shopify

Anna is amazing at what she does. I presented my problem to her and in less than 12 hours on a sunday, she had my website fixed. Thank you Anna!!!

hejhoni

Nov 28, 2023  on Shopify

App tut, was sie soll. Und wenn sie es mal nicht tut, so hilft der Support (auch auf Deutsch) verlässlich weiter. Bisher beste Support-Erfahrung für mich mit allen Shopify-Apps. Es wird sogar auf Wünsche eingegangen, wenn man eine Funktion vermisst - und diese dann in angemessener Zeit umgesetzt. App ist zudem einfach zu bedienen und selbsterklärend.

Moogi

Nov 23, 2023  on Shopify

Mega fast response to my problem and solving it, I wrote in the middle of the night and still they were able to comprehend my problem in moments. Let's hope for more such support!

SiaLinda.com

Nov 13, 2023  on Shopify

The app does what it promised, in a very simple and intuitive way. Placing it in our theme however was not that easy, but the support was efficient and very fast. Thanks a lot! Highly recommended if you need one or more text fields that follow rules. A perfect solution for our needs.

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