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8.2
Tern Trade‑in logo

Tern Trade‑in

Develop by Shopify

$99-$599

/ Month
30 Days Free Trial

Launch your own trade-in programme in just a few short steps

Full control
Launch trade-in
Customisable experience
Flexible logistics
Automatic credit issuance
Product relisting
Impact analytics
7 Reviews
8.2
Claim Offer
Install App

About Tern Trade‑in

Launched Aug 05, 2021

Categories

Returns and exchanges

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Easily launch trade-in on your site. Build customer loyalty. Drive revenue through reuse and resale.

Enable customers to trade-in products bought directly from you or somewhere else, then relist them for resale directly on your site. You define the trade-in rules and set the ‘buy back’ price, Tern automates the process, making it easy for your customers – and your team. Track trade-in orders, issue rewards automatically, get the information you need to relist for resale and analyse performance - with custom data capture questions and image uploads. No technical support required.

Enable customers to trade-in products bought directly from you or somewhere else, then relist them for resale directly on your site. You define the trade-in rules and set the ‘buy back’ price, Tern automates the process, making it easy for your customers – and your team. Track trade-in orders, issue rewards automatically, get the information you need to relist for resale and analyse performance - with custom data capture questions and image uploads. No technical support required. more
  • Define trade-in rules; set buy-back price or calculate offer based on condition
  • Issue trade-in rewards automatically with Shopify Discount Codes and Gift Cards
  • Relist for resale using the trade-in product data
  • Measure business impact using inbuilt analytics and data exports
  • Designed for use in-store or online, with ability to assign specific team roles

Pros

  • Allows customers to trade-in products from any channel, increasing flexibility
  • Customizable trade-in experience that integrates directly with your website
  • Quick and easy setup without requiring technical support
  • Full control over trade-in credit pricing and eligibility criteria
  • Flexible logistics for returning or dropping off trade-in items
  • System automatically issues trackable credits for received items
  • Facilitates relisting of products for resale using existing data
  • Includes analytics to measure the impact of trade-in on your business

Cons

  • May require additional resources to manage and process trade-in items
  • Potential challenges in assessing product conditions accurately for trade-in
  • Dependence on the app for managing trade-in logistics and credit issuance
  • Initial setup and configuration might be time-consuming for large inventories

Top Helpful Reviews

Fashion Eyewear

Jul 31, 2025  on Shopify

At Fashion Eyewear, Tern has been a highly valuable addition to our tech stack. The setup was simple and seamless, and the Tern team provided outstanding support throughout the process. Their guidance helped us launch a best-in-class trade-in offering that resonates with our customers. Since implementing Tern, we’ve seen steady growth in our preloved product segment and a notable increase in our repeat customer rate. I highly recommend Tern to any business looking to strengthen customer relationships and tap into the circular economy

Zig and Star

Jul 24, 2025  on Shopify

Brilliant app, has made trading in super easy. Has been brilliant for customer retention and engagement and we have won several awards for our circularity initiative, all supprted by Tern Eco systems

Palava

Jul 23, 2025  on Shopify

The platform is simple to set up, the interface is clear and easy to use, and the support we've had from the Tern In team has been excellent. It fits into the Palava ideals, giving our customers a chance to shop more consciously and the option to promote a circular cycle.

Isabella Oliver UK

Apr 09, 2025  on Shopify

At Baukjen, we've seen a remarkable transformation in our preloved program thanks to the Tern Trade-in App. It's made trading-in preloved items so much easier for our customers, leading to a surge in participation – matching three months' worth of trade-ins in just three weeks! Our customer service team loves the app's visibility and user-friendliness, making management much more efficient. We've truly enjoyed working with the team at Tern and would highly recommend them for any business wanting to boost their circularity efforts.

Polarn O. Pyret UK

May 02, 2023  on Shopify

I am so proud of what we have been able to achieve working with Tern. Using their app has enabled us to automate and scale our PO.P Second Hand programme and deliver a market leading proposition for our customers.

The Overland

Feb 23, 2022  on Shopify

This app is a quick, simple and effective way to launch a trade-in scheme. If you run a Shopify store and interested in the booming resale market, then this is the app for you. We've found it essential.

Gung Ho London

Feb 22, 2022  on Shopify

This is a really great way to help our community get involved with our upcycling schemes and reworked collections! Easy to use, great design to fit with our look and will help our brand take zero waste to the next level!

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