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Customer reviews: Teescape: Print On Demand

Develop by Teescape
<h3>What Merchants Think</h3> <p>Merchants using "Teescape: Print On Demand" have mixed experiences with the service. While many appreciate the reliable customer service and high-quality products, there are significant concerns regarding delivery times and issues with handling new accounts.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer service with quick response times.</li> <li>High-quality products with minimal printing errors.</li> <li>Fast shipping for existing accounts, often within 4 days.</li> <li>Reasonable pricing without needing significant markup for profit.</li> <li>User-friendly app interface with reliable functionality.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Poor delivery times for some orders, significantly longer than industry standards.</li> <li>Strict limitations on new accounts leading to order processing delays.</li> <li>Reports of unfulfilled or delayed orders affecting merchant reputations on platforms like Amazon.</li> <li>Inconsistent shipping times during peak holiday seasons.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Teescape: Print On Demand" is a reputable service for t-shirt fulfillment, favored for its strong customer support and product quality. However, merchants relying on strict e-commerce platform deadlines and consistent delivery may find challenges. Addressing shipping and new account processing issues would enhance its service reliability for all users.</p>

Reviews (71)

Overall rating
4.1

What Merchants Think

Merchants using "Teescape: Print On Demand" have mixed experiences with the service. While many appreciate the reliable customer service and high-quality products, there are significant concerns regarding delivery times and issues with handling new accounts.

Key Strengths

  • Exceptional customer service with quick response times.
  • High-quality products with minimal printing errors.
  • Fast shipping for existing accounts, often within 4 days.
  • Reasonable pricing without needing significant markup for profit.
  • User-friendly app interface with reliable functionality.

Common Concerns

  • Poor delivery times for some orders, significantly longer than industry standards.
  • Strict limitations on new accounts leading to order processing delays.
  • Reports of unfulfilled or delayed orders affecting merchant reputations on platforms like Amazon.
  • Inconsistent shipping times during peak holiday seasons.

Final Thoughts

Overall, "Teescape: Print On Demand" is a reputable service for t-shirt fulfillment, favored for its strong customer support and product quality. However, merchants relying on strict e-commerce platform deadlines and consistent delivery may find challenges. Addressing shipping and new account processing issues would enhance its service reliability for all users.

hongtuoi0671

Oct 03, 2024  on Shopify

I have been using Teescape service for many years. Good products and customer service. But the delivery is poor. I have refunded a lot of money to customers for this about 15%, on average for every 7 orders, 1 order lasts about 2 weeks or more. This absolutely cannot meet the policies on Amazon (VTR over 95%, OTDR 90%) or other E-commerce. So I decided to give up. I've had my offers or accounts suspended by Amazon many times because of Teescape's services. Now Amazon's policies are getting tougher and we could be permanently suspended from selling if we don't change.

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