Customer reviews: Teescape: Print On Demand

<h3>What Merchants Think</h3> <p>Merchants using "Teescape: Print On Demand" have mixed experiences with the service. While many appreciate the reliable customer service and high-quality products, there are significant concerns regarding delivery times and issues with handling new accounts.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer service with quick response times.</li> <li>High-quality products with minimal printing errors.</li> <li>Fast shipping for existing accounts, often within 4 days.</li> <li>Reasonable pricing without needing significant markup for profit.</li> <li>User-friendly app interface with reliable functionality.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Poor delivery times for some orders, significantly longer than industry standards.</li> <li>Strict limitations on new accounts leading to order processing delays.</li> <li>Reports of unfulfilled or delayed orders affecting merchant reputations on platforms like Amazon.</li> <li>Inconsistent shipping times during peak holiday seasons.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Teescape: Print On Demand" is a reputable service for t-shirt fulfillment, favored for its strong customer support and product quality. However, merchants relying on strict e-commerce platform deadlines and consistent delivery may find challenges. Addressing shipping and new account processing issues would enhance its service reliability for all users.</p>

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Reviews (71)

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What Merchants Think

Merchants using "Teescape: Print On Demand" have mixed experiences with the service. While many appreciate the reliable customer service and high-quality products, there are significant concerns regarding delivery times and issues with handling new accounts.

Key Strengths

Exceptional customer service with quick response times.
High-quality products with minimal printing errors.
Fast shipping for existing accounts, often within 4 days.
Reasonable pricing without needing significant markup for profit.
User-friendly app interface with reliable functionality.

Common Concerns

Poor delivery times for some orders, significantly longer than industry standards.
Strict limitations on new accounts leading to order processing delays.
Reports of unfulfilled or delayed orders affecting merchant reputations on platforms like Amazon.
Inconsistent shipping times during peak holiday seasons.

Final Thoughts

Overall, "Teescape: Print On Demand" is a reputable service for t-shirt fulfillment, favored for its strong customer support and product quality. However, merchants relying on strict e-commerce platform deadlines and consistent delivery may find challenges. Addressing shipping and new account processing issues would enhance its service reliability for all users.

hongtuoi0671

Aug 17, 2024 on Shopify

I have been using Teescape service for many years. Good products and customer service. But the delivery is very and very poor. I have refunded a lot of money to customers for this about 15%, on average for every 7 orders, 1 order lasts about 2 weeks or more. This absolutely cannot meet the policies on Amazon (VTR over 95%, OTDR 90%) or other E-commerce. So I decided to give up. If you sell on e-commerce platforms, my advice is not to use Teescape's services. I've had my offers or accounts suspended by Amazon many times because of Teescape's services. Now Amazon's policies are getting tougher and we could be permanently suspended from selling if we don't change.

Lees Krazy Teez

Aug 11, 2023 on Shopify

Due to a large number of fraudulent orders recently, new accounts are only allowed to process a maximum of 3 orders, or a total of $100 or less, until a review of their account is completed. ARE YOU KIDDING ME? I HAVE DONE BUSINESS ON MY OTHER SHOPIFY STORE WITH THEM, AND HAD NO ISSUES, BUT NOW SINCE I HAVE A NEW SHOPIFY STORE, THEY LIMIT TO ONLY 3 ORDERS! I'LL JUST GO WITH SOMEONE ELSE! update: TO TOP IT OFF, YOU GUYS NEVER EVER GAVE ME A REFUND FOR THE 3 ORDERS THAT I HAVE PLACED. I WILL BE FILLING A COMPLANT WITH THE BBB AND FILING A CHARGEBACK WITH MY BANK TO GET MY MONEY BACK! TO ANSWER YOUR QUESTION? HOW CAN I CANTACT YOU GUYS, WHEN YOU DON'T HAVE A PHONE NUMBER TO REACH OUT TO?

Lees krazy tees

Jan 10, 2023 on Shopify

They do not care about your business at all anymore! I loved the way the used to be, when they used to ship on time and i'm grateful for the business that i have done with them over the last few years. But now they are have become very slow at getting orders printed and shipped to my customers. Taking two weeks to get orders shipped out to customers is completely unacceptable! I now have to deal with angry customers that have very long wait times. There excuse is that due to the holidays we have slow turnarounds of 5 to 7 business days, Which once again is lies. How can you explain orders from December still not being shipped out?