teelaunch: Print on Demand logo

Customer reviews: teelaunch: Print on Demand

Develop by teelaunch

Reviews (645)

Overall rating
4.1

What Merchants Think

The feedback for "teelaunch: Print on Demand" is mixed, with some merchants praising the service for its ease of integration with Shopify and helpful customer service. However, there are significant concerns regarding the quality of certain products, shipping issues, account access problems, and script optimization on websites.

Key Strengths

  • Effective integration with Shopify, allowing seamless order management and updates.
  • Variety of unique print-on-demand merchandise available.
  • Responsive customer service, quick to resolve issues.
  • Competitive pricing allowing merchants to make reasonable profits.

Common Concerns

  • Product quality issues, particularly with metal signs and flags.
  • Shipping issues causing product damage during transit.
  • Account creation and sign-in problems, affecting new users.
  • Scripts from the app slowing down website performance.
  • Inflexibility with order cancellations and refunds.

Final Thoughts

Overall, "teelaunch: Print on Demand" offers a robust integration with Shopify and is valued for its variety and customer support. Yet, recurring quality issues and platform technicalities prove to be detractors for many users. The app suits those willing to weigh better integration and support against product-related challenges.

Lafia Craft

Nov 11, 2024  on Shopify

Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.

Magic Moments

Oct 22, 2024  on Shopify

I've been trying to sign up for an acccount but it just keeps "thinking" and never connecting. Shame.

Liberty 13 Shop

Oct 06, 2024  on Shopify

I have had so many issues with this company. I've been with these guys for 3 years and I sell 80 to 100 signs a month. They wont do anything to fix the problem. I've had 3 damaged signs this month. They package these signs in thin cardboard sleeves, its honestly a joke. I've talked to other sellers and they are having the same issues. They make you jump through hoops get a refund. They use a company in Louisiana. Also when I complained before the CEO was supposed to contact me but he blew me off. This company is the worst when it comes to customer service. I've been looking for a metal company unfortunately they are hard to find. The moment I find one, I am out. So if you expect to use them, prepare for big losses because you will be refunding $200-300 orders back.

Crater Goods

Sep 13, 2024  on Shopify

The steel signs are junk. Received my sample product and let me just say I am glad I purchased a sample before going any further. The metal is thin and warped. I can't offer this to my customers.

AuraZen Décor

Jun 02, 2024  on Shopify

Cannot sign in to the api. It stock in account creation page

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