What Merchants Think

Merchants have generally expressed a high level of satisfaction with Taxmatic, particularly lauding its ease of use and the professionalism of its support team. Many users appreciate the seamless integration with Shopify, which has notably simplified VAT reporting and improved their overall experience with EU regulations. Several reviews highlight an outstanding support team, making it a highly recommended tool among merchants.

Key Strengths

• Seamless integration with Shopify for easy VAT management.
• Highly professional and responsive customer support.
• Simplified VAT reporting process, especially under the IOSS scheme.
• Intuitive and user-friendly setup and installation process.
• Efficient handling of VAT compliance and reporting, reducing administrative burdens.

Common Concerns

• Challenges with lost EU customers post-Brexit due to local VAT handling issues.
• No significant criticism regarding the app itself was noted, indicating general contentment with its features and functionality.

Final Thoughts

Overall, Taxmatic has been well-received by merchants seeking a reliable solution for UK and EU VAT management. Its ease of integration with Shopify, coupled with exceptional customer support, has made it a favored choice for many. While some merchants faced broader issues tied to Brexit, the app itself is praised for reducing the complexity of VAT compliance and is widely recommended.