Merchants have generally expressed a high level of satisfaction with Taxmatic, particularly lauding its ease of use and the professionalism of its support team. Many users appreciate the seamless integration with Shopify, which has notably simplified VAT reporting and improved their overall experience with EU regulations. Several reviews highlight an outstanding support team, making it a highly recommended tool among merchants.
Overall, Taxmatic has been well-received by merchants seeking a reliable solution for UK and EU VAT management. Its ease of integration with Shopify, coupled with exceptional customer support, has made it a favored choice for many. While some merchants faced broader issues tied to Brexit, the app itself is praised for reducing the complexity of VAT compliance and is widely recommended.