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Customer reviews: Tax Rex ‑ Sales Tax Automation

Develop by Rexific Apps

Tax Rex simplifies tax compliance for Shopify merchants by automating calculations and filings. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (81)

Overall rating
5

What Merchants Think

Merchants commonly express high satisfaction with "Tax Rex ‑ Sales Tax Automation." They highlight its ease of use, efficient processes, and remarkable customer service. Many have transitioned from other providers and found significant improvements in communication and support. Tax Rex is often credited with simplifying tax compliance and making a previously cumbersome task much more manageable.

Key Strengths

  • Outstanding customer service and quick response times
  • Ease of setup and seamless integration
  • Automatic filing service that saves time
  • Fair and reasonable pricing
  • Effective handling of complex tax situations and state-specific requirements

Common Concerns

  • Lack of detailed reporting formats, particularly for California
  • Encouragement to use paid services for specific filing needs

Final Thoughts

Overall, "Tax Rex ‑ Sales Tax Automation" is highly regarded among merchants for its simplicity, excellent support team, and ability to streamline tax filing processes. While there are some concerns about report formatting, the app is widely seen as a valuable tool for businesses needing efficient sales tax management on Shopify.

Zest

Jan 25, 2024  on Shopify

The team was great. They went out of their way to get our complicated California sales and use taxes filed on time even though we requested it late. I would highly recommend using them. It's easy, inexpensive and the software comes with great customer support.

TWRAPS

Jan 24, 2024  on Shopify

Amazing app! I've wasted a week trying to make any sense of sales tax numbers (while being audited), until I found Tax Rex. I had to use their feature to request a report for an older period of time (unsupported by Shopify) and they completed it within hours, so I was able to submit all the information that I needed. Also the reporting is presented in a meaningful way - you basically just copy/paste from their report into the tax people's system, it's as simple as that. Love it!

PraiseBanners

Jan 22, 2024  on Shopify

Super easy to install. Support is great. I would highly recommend this app to any business that needs help with sales tax compliance.

PositionTech

Jan 17, 2024  on Shopify

Worth every penny. I use to dred filing monthly sales tax reports, I mean I still do but they were a nightmare of having to pull multiple reports and struggle to get the numbers to match the state forms. It was like filing Federal Taxes once a month. I knew there had to be an easier way so I searched for a tax program and found Tax Rex! After a small learning curve, nothing hard it was just a matter of adjustment. I now complete my taxes in a fraction of the time. Tax Rex places all the data in one place so its easy to see and input into the state filing system. Customer service is also great. Tax Rex recently added the option of auto filing for my state. I haven't taken advantage of that feature yet but probably will in the distant future.

Omura

Jan 09, 2024  on Shopify

Great app and great customer service. Very simple to use and does exactly what they say for a low price...which is file your quarterly sales tax reports!! A huge hassle removed. Thank you.

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