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Customer reviews: Tax Rex ‑ Sales Tax Automation

Develop by Rexific Apps

Reviews (72)

Overall rating
4.9

What Merchants Think

Merchants commonly express high satisfaction with "Tax Rex ‑ Sales Tax Automation." They highlight its ease of use, efficient processes, and remarkable customer service. Many have transitioned from other providers and found significant improvements in communication and support. Tax Rex is often credited with simplifying tax compliance and making a previously cumbersome task much more manageable.

Key Strengths

  • Outstanding customer service and quick response times
  • Ease of setup and seamless integration
  • Automatic filing service that saves time
  • Fair and reasonable pricing
  • Effective handling of complex tax situations and state-specific requirements

Common Concerns

  • Lack of detailed reporting formats, particularly for California
  • Encouragement to use paid services for specific filing needs

Final Thoughts

Overall, "Tax Rex ‑ Sales Tax Automation" is highly regarded among merchants for its simplicity, excellent support team, and ability to streamline tax filing processes. While there are some concerns about report formatting, the app is widely seen as a valuable tool for businesses needing efficient sales tax management on Shopify.

UTKilts

Oct 24, 2024  on Shopify

I would highly recommend someone else. I just got this from their support about their California tax reports not being broken down as they should (schedules A and B) "he tax information from Shopify is same for all the states. Our app generates reports for all the states in a similar manner. We cannot change the report to make it in the format of the Schedules or any other format for any specific states. We get autofile requests from California for several clients. Our team converts the reports genearetd from the app to the very specific format for any state as might be required. They also manualy convert it to schedules A & B for California. Please let us know if you would like to try our Autoifle service so that our team can do the filing for California for next quarter." Basically they don't want you to access reports, they want you to buy their autofile service for $20 PER filing. If you have to file monthly, the price is going to be high. Suggest going somewhere else.

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