We have been using Tax Rex for one of our stores for over a year. The setup was straightforward, and the support team guided us when we needed help. Being able to exclude marketplace orders is a big plus for us. We recently added the app to our second store, and the integration was super easy. The support team usually replies within a day or two with helpful answers. Overall, it’s been a really good experience so far.

TaxRex has been great to work with. There is no comparison between them and Avalara who was a diaster for us.

Incredible customer service. Communicative, detailed, knowledgeable, thoughtful, and responsible associates. Quick response times (typically 1-2 business days). They have made state registration and the filing and payment of our sales taxes a breeze. What once was a headache for us and our clients is a headache no more. Can't recommend them highly enough for the services they provide.

The absolute best customer support! Like real humans, with real knowledge, that respond really fast... every time.

Customer service has been amazing! We had a few glitches, and they were very helpful in getting it all resolved.

The Tax Rex team has been on top of absolutely every question I have and have rectified any issues I've had very quickly. I use them for several states to autofile and they are always on top of getting everything filed early and efficiently. So happy with our service!

The customer service had been top notch, communication has been legit good . They've taken taxes off my mind and made it easier to run my business . Thank you

I've been using Tax Rex for over a year now and it has saved me hours of headache trying to reconsolidate all the tax info (especially county tax) for filing each filing period. This year I decided to file using Tax Rex (instead of just having it report it in Shopify) and they took care of everything, which has been a life + time saver. Their customer support is also very responsive, making this app a must have for any small busines sowner!

Takes all the worry out of filing away. We've been using this app for over a year now and had no issues. Tech support, on the rare occasion that we have needed it, is quick to resolve any issues. Great investment!

I've been using Tax Rex I believe for 2 or 3 years now. I was skeptical at first b/c of such bad experiences in the past with several other services. So I started out only having them manage one or two states in the beginning, but now they manage the majority of states I do work in and I plan to add more when I expand into other states. I highly recommend Tax Rex they also do a good job of communicating via email and are prompt to respond.