Reviews: Latori Tax Exempt Manager

Customer reviews: Latori Tax Exempt Manager

Reviews (33)

Overall rating

3.1

5

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3

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4

What Merchants Think

Overall, merchants have mixed opinions about the "Latori Tax Exempt Manager" app. While some users appreciate its functionality and effectiveness in managing tax exemptions, others express dissatisfaction due to technical issues and lack of support. The app has potential to address tax complexities, but its current operational inconsistencies have left some customers frustrated.

Key Strengths

Effective in managing tax exemptions when functional.
Great customer service when support is responsive.
Suitable for customizing tax settings with proper guidance.

Common Concerns

Frequent installation and operational issues for some users.
Lack of timely customer support and communication.
Challenges in applying correct VAT for specific scenarios, such as digital products.

Final Thoughts

The "Latori Tax Exempt Manager" app shows promise with effective tax management capabilities. However, the lack of consistent support and operational issues may hinder its usefulness. Merchants may benefit from it, provided the technical challenges and support gaps are adequately addressed.

Euro Dent Tools

Nov 23, 2024 on Shopify

Hello, does the app work? We mailed you yesterday, still no response. I need to ensure that customers in the Netherlands who don’t provide a VAT number are charged an additional 21% VAT on their total. Currently, products are listed as VAT exclusive, and customers without a VAT number can purchase without the VAT being applied. This is not how we want it to work. Can you adjust the settings so that VAT is automatically added for such cases? Additionally, for customers in other countries who don’t provide a VAT number, their country-specific VAT should be applied.

TrautMeyer - Schanktechnik

Jun 03, 2024 on Shopify

Hello, does this app still work? Every installation fails. Update: OK, I know they are working on fixing the problem

PFT-Profi Verputzmaschinen kaufen

Jun 29, 2023 on Shopify

Unfortunately, I did not receive any response to my query. Therefore, I will remove the app. Not recommended.

EquiZone Online

May 11, 2022 on Shopify

We had been happy with the app, but since upgrading to Plus the app has stopped working. Our emails and messages continue to be ignored. We've now contacted Shopify. We hope they'll take it further with the app to get the issue resolved asap!