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Customer reviews: Talkvisor AI Chatbot Live Chat

Develop by epilet

Reviews (19)

Overall rating
5

What Merchants Think

Merchants using "Talkvisor AI Chatbot Live Chat" have praised the app highly for its proactive sales features and efficiency in customer service. Users appreciate the seamless multilingual support and the AI's ability to handle various customer inquiries, which significantly reduces their workload. Overall, the app is seen as a valuable asset in enhancing customer satisfaction and boosting sales.

Key Strengths

  • Proactive sales AI and customer guidance enhance sales without extra effort.
  • Efficient handling of customer inquiries, including order tracking and status updates.
  • Multilingual communication capabilities, effectively expanding reach in different markets.
  • User-friendly interface that is easy to customize to fit brand identity.
  • Time-saving by automating responses, allowing merchants to focus on other business aspects.
  • Responsive and supportive development team actively listening to feedback and implementing features.

Common Concerns

  • Lack of a dedicated mobile app for better live chat control.
  • Preference for a more modern method of managing chats than current text or email options.

Final Thoughts

Overall, "Talkvisor AI Chatbot Live Chat" receives a warm reception from merchants who find it integral to improving customer service and sales efficiency. While its customer service capabilities and multilingual support are standout features, some users wish for a mobile app to enhance flexibility and control. Despite minor concerns, the app is considered a game-changer by many users, especially for those managing dropshipping stores.

Rolland Texas Store

Nov 26, 2022  on Shopify

Everything is really good but about live chat I prefer has an app to control all about the chat, because by text or email is too old and tedious. If have an app got 5 stars.

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