Reviews: Syncio Multi Store Sync

Customer reviews: Syncio Multi Store Sync

Reviews (148)

Overall rating

4.6

5

34
4
3
2

1
1

4

What Merchants Think

Overall, merchants find "Syncio Multi Store Sync" to be an indispensable tool for syncing inventory and product updates across multiple stores. The app is frequently praised for its ease of use, seamless integration, and superb customer support, which is responsive and helpful in addressing any queries or concerns. Many users recommend it for businesses involved in drop shipping or managing multiple storefronts.

Key Strengths

Easy to set up and use, even for non-technical users.
Efficient inventory and order tracking across stores.
Helps streamline operations and reduces manual work.
Excellent customer service with quick and responsive support.
Facilitates collaboration and partnerships with seamless product syncing.
Great for businesses using Shopify for multiple storefronts.

Common Concerns

Pricing can be considered steep due to separate charges for source and destination stores.
Isolated reports of inventory mismanagement during setup and syncing.
Limited customer service communication outside of Australia business hours.

Final Thoughts

The "Syncio Multi Store Sync" app is highly regarded for its operational efficiency and reliability in syncing data across multiple stores, which is essential for businesses involved in complex inventory management. While certain pricing concerns exist, the exceptional customer support and ease of use make it a recommended choice for many merchants. It is a valuable tool for those seeking to enhance their multi-store strategy.

Sim Racing Machines

Jul 08, 2025 on Shopify

What a terrible app. Just does not work properly and support is so slow. Syncing inventory works properly but everything else is a mess. Payouts are giving totally rubbish numbers. For example an order for $129 is showing on Payouts as $15,000 and $2,000 commission when it should be $129 and $10. Complained about this one month and they fixed it. Next month all the payouts are messed up again. Can't even sort out showing the correct currency symbol everything labelled in $ regardless of the actual currency. If you look on there system for work they are doing, things have been on there for months and years but nothing ever appears on the actual app. They expect the destination store to set all the commission rates... Errr hello thats for the source store to do surely. Not created by people that have actually tried to use it themselves There is clearly ZERO actual development going on. What you get is a very pretty interface with very little substance and just a load of headaches. Has the potential to be a fantastic app but it is NOT fit for purpose. I've only stuck with it so long because I can't find any alternative... But after a couple of years i've decided enough is enough. Update after reply from Syncio You say it's fixed but my June 2025 payouts are still all wrong with massive numbers??? I get that you created the app for your own needs, but as you are charging for it thats no excuse for not making it work. You have expected us to pay for it. I reiterate that things have been on your "working on log" for years without seeing changes on the app. I don't think my review is harsh - I'm just trying to put an honest review out there. I would love to discuss it with you if you want to make the effort to discuss. I've asked for a call or on-line meeting before and been ignored.