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Customer reviews: Syncio Multi Store Sync

Develop by Syncio

Reviews (201)

Overall rating
4.8

What Merchants Think

Overall, merchants find "Syncio Multi Store Sync" to be an indispensable tool for syncing inventory and product updates across multiple stores. The app is frequently praised for its ease of use, seamless integration, and superb customer support, which is responsive and helpful in addressing any queries or concerns. Many users recommend it for businesses involved in drop shipping or managing multiple storefronts.

Key Strengths

  • Easy to set up and use, even for non-technical users.
  • Efficient inventory and order tracking across stores.
  • Helps streamline operations and reduces manual work.
  • Excellent customer service with quick and responsive support.
  • Facilitates collaboration and partnerships with seamless product syncing.
  • Great for businesses using Shopify for multiple storefronts.

Common Concerns

  • Pricing can be considered steep due to separate charges for source and destination stores.
  • Isolated reports of inventory mismanagement during setup and syncing.
  • Limited customer service communication outside of Australia business hours.

Final Thoughts

The "Syncio Multi Store Sync" app is highly regarded for its operational efficiency and reliability in syncing data across multiple stores, which is essential for businesses involved in complex inventory management. While certain pricing concerns exist, the exceptional customer support and ease of use make it a recommended choice for many merchants. It is a valuable tool for those seeking to enhance their multi-store strategy.

Sanatate Forte

Nov 12, 2024  on Shopify

Sage and Paige USA

Apr 03, 2024  on Shopify

We have installed the app and found that the app will hackjack the inventory sync even if you didn't turn it on. We had turned on the product sync only but it keeps updating our store inventory. We used another multistore app for inventory sync and it makes double count. Then we have disconnected and realised that the ALL inventory has been removed after disconnection. And our live website keeps hidden our products, we missed lots of sales. Then we tried to uninstall it, the removing inventory tasks won't STOP. And we tried to contact them with email only during the Australia business hours (This company is Melbourne based and we are Sydney based). And there is no one replied us back for more than 2 hours as this critical period. They have removed 600+ SKU and keeps removing the inventory. We even tried to contacted their CEO and founder in LinkedIn but no response still.

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