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Customer reviews: Syncio Multi Store Sync

Develop by Syncio

Reviews (201)

Overall rating
4.8

What Merchants Think

Overall, merchants find "Syncio Multi Store Sync" to be an indispensable tool for syncing inventory and product updates across multiple stores. The app is frequently praised for its ease of use, seamless integration, and superb customer support, which is responsive and helpful in addressing any queries or concerns. Many users recommend it for businesses involved in drop shipping or managing multiple storefronts.

Key Strengths

  • Easy to set up and use, even for non-technical users.
  • Efficient inventory and order tracking across stores.
  • Helps streamline operations and reduces manual work.
  • Excellent customer service with quick and responsive support.
  • Facilitates collaboration and partnerships with seamless product syncing.
  • Great for businesses using Shopify for multiple storefronts.

Common Concerns

  • Pricing can be considered steep due to separate charges for source and destination stores.
  • Isolated reports of inventory mismanagement during setup and syncing.
  • Limited customer service communication outside of Australia business hours.

Final Thoughts

The "Syncio Multi Store Sync" app is highly regarded for its operational efficiency and reliability in syncing data across multiple stores, which is essential for businesses involved in complex inventory management. While certain pricing concerns exist, the exceptional customer support and ease of use make it a recommended choice for many merchants. It is a valuable tool for those seeking to enhance their multi-store strategy.

Vvög

Jan 23, 2025  on Shopify

Everything super easy to setup with your supplier. Claudia always making sure i have a quick and efficient support every time i had questions. Highly recommend

JAM the label

Dec 17, 2024  on Shopify

Syncio is the perfect app for seamless integration between stores. We have used Syncio for years now with our drop shipping retailers and it's always been super easy to use, with great customer service if we've ever needed any assistance. Would highly recommend!

Our Pocket Hero

Dec 01, 2024  on Shopify

Great app, and very easy to use. The best part is to track orders and inventory with our collaborating partners.

Designer Childrenswear

Nov 28, 2024  on Shopify

Recently installed Syncio seems easy to use and packed with features, hoping to go fully live soon. Rayman from support is an absolute legend! He goes above and beyond to help you get everything set up and running smoothly.

Olleke Wizarding Shop Amsterdam

Nov 10, 2024  on Shopify

App works great, customer service also. Just the price is X 2 (once for source and once for the destination) = too steep

Fashion Hub Club

Oct 21, 2024  on Shopify

Isaac was great with an issue with my source store. We figured it out on a call and all was well. Thanks

Fashion Hub Club

Oct 12, 2024  on Shopify

Love the app, love the developers, love the customer service and love the documentation. It's super easy to set up for all of my client's and I will always recommend this app for store/private drop-shipping integrations. The customer service helps with complicated store integrations and lots of data points. Well done.

Gwen Beloti Wholesale

Sep 26, 2024  on Shopify

Great app, it's helping us efficiently manage our wholesale and retail store inventory. It's been pretty seamless to use thus far. The customer service team is extremely helpful and attentive. They've responded to all of our inquiries. I highly recommend.

Advanced Muscle Mechanics

Sep 13, 2024  on Shopify

Syncio has been an absolute game-changer for our business. We’ve worked hard to create partnerships with other organizations to offer a mutual product-sharing and bundling strategy, and Syncio has been central to making this collaboration seamless. It enables us to offer enhanced bundled discounts and shared product listings, providing customers with a much broader range of options while driving increased sales for everyone involved. The app is easy to set up and makes syncing inventory across different stores effortless and incredibly efficient, saving us countless hours of manual updates while keeping our stock levels accurate and in real-time. Customer support has been top-notch, with quick responses and helpful guidance whenever we’ve had questions. A special shout-out to Claudia, who has always been quick to assist us—her dedication to customer satisfaction really stands out. It’s clear the Syncio team is focused on making a positive impact, and that resonates with us. If you're managing multiple Shopify stores or collaborating with other businesses, Syncio is a must-have for seamless product syncing, increased sales, and stronger partnerships. Highly recommend!

Stix Studios

Aug 22, 2024  on Shopify

Simple to use, easy to integrate with partner stores, and really smooth. I run an online marketplace but we don't make our own clothes, so we needed a really simple way to integrate (I'm also not technical). Syncio was really easy and exactly what we needed.

RV6 Performance

Aug 06, 2024  on Shopify

Syncio Multi Store Sync app does exactly what I need it to. This is great for people who have multiple stores that need to sync inventory, product changes, prices, etc. Support is very responsive. Great app!

GreenStalk Garden

Jul 31, 2024  on Shopify

My experience so far has been so good! The Customer Service is extremely helpful and very responsive. I've used other apps that take forever to respond to Customer Service inquiries. Syncio is prompt and in-depth.

RV6 Wholesale

May 17, 2024  on Shopify

I used this app to sync inventory and product updates between my b2c and b2b store. It works seamlessly. It is very easy to use.

Blue Bungalow NZ

May 16, 2024  on Shopify

We have been using Syncio for a number of years to sync inventory and data between stores; it couldn't be easier to set up and it saves us so much time!

Sage and Paige USA

Apr 03, 2024  on Shopify

We have installed the app and found that the app will hackjack the inventory sync even if you didn't turn it on. We had turned on the product sync only but it keeps updating our store inventory. We used another multistore app for inventory sync and it makes double count. Then we have disconnected and realised that the ALL inventory has been removed after disconnection. And our live website keeps hidden our products, we missed lots of sales. Then we tried to uninstall it, the removing inventory tasks won't STOP. And we tried to contact them with email only during the Australia business hours (This company is Melbourne based and we are Sydney based). And there is no one replied us back for more than 2 hours as this critical period. They have removed 600+ SKU and keeps removing the inventory. We even tried to contacted their CEO and founder in LinkedIn but no response still.

Trail.nl

Jan 12, 2024  on Shopify

The app does what it should do. But more important, customer service is great! Quick contact and always a solution.

Be Activewear

Nov 16, 2023  on Shopify

We've been using Syncio for our activewear store https://www.beactivewear.com.au/ for quite a while and we've had a great experience using the app for store. It has significantly reduced the time spent on manually checking and updating stock levels, streamlining our processes efficiently. What's equally impressive is their exceptional customer service, always responsive and genuinely invested in our success. Syncio is a vital tool for our business, ensuring accurate inventory management and operational efficiency.

GROOM

Aug 31, 2023  on Shopify

We have been using Syncio for a number of years and it has worked consistently well. Easy to troubleshoot and decent customer support.

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