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Customer reviews: Syncee Premium AI Dropshipping

Develop by Shopify

Syncee is a powerful dropshipping and product sourcing app for Shopify, helping merchants automate global supplier connections. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (504)

Overall rating
4.4

What Merchants Think

Overall, merchants have mixed feelings about "Syncee Collective Dropshipping". While many appreciate its user-friendly interface and the extensive range of quality products, some express dissatisfaction with certain features such as customer support response times, pricing issues, and supplier reliability. The app is highly praised for its integration with Shopify and the ease of managing a store, but some users experience challenges with subscription management and billing.

Key Strengths

  • User-friendly interface
  • Wide selection of quality products and suppliers
  • Seamless integration with Shopify
  • Extensive filtering options for product selection
  • Responsive and helpful customer support
  • Automated order fulfillment

Common Concerns

  • Complex pricing and subscription management
  • Slow or unresponsive customer support during peak times
  • Occasional difficulties in product syncing and importing
  • Some suppliers not fulfilling dropshipping expectations
  • Limited trial functionality leading to unexpected charges

Final Thoughts

"Syncee Collective Dropshipping" proves to be a valuable tool for many merchants seeking to enhance their e-commerce operations, offering a large array of products and strong integration capabilities. However, potential users should be mindful of subscription terms and supplier vetting to fully benefit from the platform. With improvements in customer support and pricing clarity, Syncee could further solidify its stance as a reliable dropshipping solution.

DivineStyles

Jul 22, 2024  on Shopify

I had a very disappointing experience with this service. After signing up for the trial version to evaluate the app, I decided it wasn't for me and canceled the subscription promptly. However, they still attempted to charge me an annual subscription fee. Despite their claim that there was no trial period and I had to pay for the subscription, I had already canceled. I contacted customer support multiple times, but each time, my issue was passed to the billing department with no proper resolution. To make matters worse, they repeatedly tried to charge me £231 through the Shopify store. The customer service has been extremely unhelpful and frustrating. I do not recommend this service due to their poor handling of billing issues and lack of effective customer support

Western Newfoundland Brewing Company

Jul 16, 2024  on Shopify

Terrible service. Predatory refund policy. Bad customer service. Bad product.

Macie & Otis | Pet Supplies

Jul 05, 2024  on Shopify

Some of the suppliers listed for dropshipping don't dropship. Pet supplies suppliers to ship in Canada are either too expensive, long lead times, high shipping cost, or poor quality.

Sun of the Beach Boutique

Jun 13, 2024  on Shopify

Well as promised to advise you after I have tried the product. Definitely not happy with this program and feel that it is a waste of money. Lots of hidden fees and other subscriptions and not enough vendors for what my store needs. The vendors I considered like for Men's products/clothes only carry maybe 1 or 2 of the items and not even multiple sizes, very, very limited. I paid the subscription in full so that I would capture the discount offered. I really had high hopes that Syncee offered exactly what I wanted in my store. But after much vetting of their suppliers, the only companies offering what I want, charge additional subscription fees. I asked for a refund even though I know it is non refundable, because as stated, in the beginning, the program looked amazing, but then as I dug in further, it is not.

Prime Lux Hub

Jun 02, 2024  on Shopify

good

FEMM WEAR

Apr 16, 2024  on Shopify

this app doesnt even open after installing

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