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Customer reviews: Swym Gift Lists and Registries

Reviews (37)

Overall rating
4.7

What Merchants Think

Overall, merchants using "Swym Gift Lists and Registries" are highly satisfied with the app's performance and the exceptional customer support they receive. Many users highlight the app's ease of use and its seamless integration with their store themes. While there are concerns about its potential impacts on store performance, the majority of feedback from merchants is overwhelmingly positive.

Key Strengths

  • Outstanding customer support, frequently described as responsive, helpful, and professional.
  • Easy setup and installation with clear guidance provided.
  • Seamless integration with store themes, offering a professional and cohesive look.
  • Effective in managing customers' gift lists and registries autonomously.
  • High customer satisfaction in enhancing user experience on the store.

Common Concerns

  • Permanent changes to store themes, making it difficult to revert without expert help.
  • Potential negative impact on store performance, leading to decreased sales for some users.
  • Technical difficulties encountered during free trials.

Final Thoughts

"Swym Gift Lists and Registries" is widely regarded as a useful and beneficial app for Shopify merchants looking to enhance their customer experience through organized gift list and registry management. While there are some concerns regarding its impact on theme integration, these are outweighed by the praise for its exceptional support and practical features. Overall, it proves to be a highly recommended addition for storeowners aiming to streamline their gift registry services.

EPK

Feb 05, 2025  on Shopify

Great app, once you set it up, everything gets easy and smooth. Had a problem on the login pages but the support team were very effective solving it, great app!

Make Believe Co.

Jan 19, 2025  on Shopify

Excellent support! Such an incredible and easy to use app, which I know is going to be super beneficial for my customers.

Pots & Patterns

Jan 12, 2025  on Shopify

Swym has been great! I was able to enable my registry and customer service was very responsive.

Khanh

Jan 01, 2025  on Shopify

Features, and the team support is amazing. They’re very responsive and are very helpful. My customers and I enjoy the app.

Israel Home Store

Dec 04, 2024  on Shopify

I've just set up a registry using this app. I've used other ones before and you cannot compare. This app looks beautiful, clean and professional and blends into the site beautifully. It was straightforward to configure and support was super helpful with any questions I had or minor changes that I needed. We've only just started using it, but super impressed so far.

The Gift List

Nov 15, 2024  on Shopify

The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.

Mum&Choupinou

Sep 17, 2024  on Shopify

Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé. Vijaya et Matthew ont vraiment été au top.

Seductif

Sep 06, 2024  on Shopify

I had some issues with the free trial and encountered technical difficulties. I was happy that after I messaged them, they refunded my money right away without any problems and provided nearly daily updates to resolve the technical issue. 6/5 Stars – I highly recommend them. This was by far the best customer support I've experienced with any Shopify app.

Made Trade

Aug 30, 2024  on Shopify

This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!

Mum&Choupinou

Aug 20, 2024  on Shopify

Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé. Vijaya a vraiment été au top.

bulbaum store

Aug 20, 2024  on Shopify

Ausgezeichneter Kundenservice und großartige Unterstützung! Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!

The Good Registry

Aug 18, 2024  on Shopify

5 Stars +++ - Absolutely outstanding product and service and support. Priyanka has been amazing stepping us through the set-up, answering questions and making changes to ensure that Swym is perfect for our unique needs. Can't recommend highly enough.

Pup List LLC

Aug 03, 2024  on Shopify

I really recommend the swym app. It was very easy to use and when I had issues the team was very quick to respond and resolve them. Really recommend it!

Omni Art

Jul 02, 2024  on Shopify

I love having a gift registry on my site! This app is awesome, and so is their customer support! They are super friendly, quick to respond, and made sure their app is working and looked good on my site right away.

Super Châtaigne

Apr 05, 2024  on Shopify

Je conseille vraiment. En version gratuite le service client est quand même très réactif, à l'écoute et super professionnel ! Un bon moyen pour dynamiser sa boutique !

At Home Store Fairfield

Mar 14, 2024  on Shopify

As others have stated, the customer service is top-notch. The Swym team is prompt, friendly, and committed to helping users make the most of their app.

HoneyBug

Jan 30, 2024  on Shopify

I'm almost hesitant to write this review because I secretly want to keep this Shopify app all to myself! Not only does it offer the best tech solution by far, but the level of support and responsiveness from the team behind it is truly outstanding. What truly sets this app apart, however, is the incredible customer support. Whenever I had a question or needed assistance, the team was there to help promptly and with a friendly attitude. They went above and beyond to ensure that the app looked perfect for our brand, down to the last detail.

Drøm

Jan 25, 2024  on Shopify

Very easy installation of the app with guidance videos. After an update of my Shopify theme, the app did not function as expected and within 2 days the Swym team reached out for help and fixed the problem. Very satisfied with the app and assistance!

KAPA

Jul 10, 2023  on Shopify

This app works really well and is easy to set up and customise. It's simplified our gift registry process massively and allows the customers to completely manage their own registries with little help from our team - saves us a lot of time and effort! The support team were really responsive and very helpful in getting the app set up exactly how we wanted on both of our sites and going above and beyond to make sure we were happy with how the app was working.

Non Posso, Ho Danza.

Apr 12, 2023  on Shopify

App with 10 stars! 5 stars for the app, 5 stars for the support staff. Before entering this app I texted 2 others with the best reviews, I spent a lot of time setting them up and then got to the point of realizing that they had many limitations. This app took me little time, if you have shopify 2.0 it's a breeze. I asked the support team for major customization interventions and they intervened quickly and absolutely professionally! Now I have a perfect app for my needs. Feed back: easy to install and easy to customize within the pages (with shopify 2.0), reliable app, top support staff. Special thanks to Subham Choudhury - Swym Support for assisting me in all requests and keeping me updated on the timing of the interventions. 5+5 stars!!

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