Reviews: Swym Gift Lists and Registries

Customer reviews: Swym Gift Lists and Registries

Reviews (34)

Overall rating

4.7

5

23
4

1
3
2
1

1

What Merchants Think

Overall, merchants using "Swym Gift Lists and Registries" are highly satisfied with the app's performance and the exceptional customer support they receive. Many users highlight the app's ease of use and its seamless integration with their store themes. While there are concerns about its potential impacts on store performance, the majority of feedback from merchants is overwhelmingly positive.

Key Strengths

Outstanding customer support, frequently described as responsive, helpful, and professional.
Easy setup and installation with clear guidance provided.
Seamless integration with store themes, offering a professional and cohesive look.
Effective in managing customers' gift lists and registries autonomously.
High customer satisfaction in enhancing user experience on the store.

Common Concerns

Permanent changes to store themes, making it difficult to revert without expert help.
Potential negative impact on store performance, leading to decreased sales for some users.
Technical difficulties encountered during free trials.

Final Thoughts

"Swym Gift Lists and Registries" is widely regarded as a useful and beneficial app for Shopify merchants looking to enhance their customer experience through organized gift list and registry management. While there are some concerns regarding its impact on theme integration, these are outweighed by the praise for its exceptional support and practical features. Overall, it proves to be a highly recommended addition for storeowners aiming to streamline their gift registry services.

Henry's Pets

Jun 18, 2025 on Shopify

Overall, our experience using Swym has been really positive. Our customers had been asking for a functional registry on our website for ages so we're very happy to be able to offer that service through Swym. A couple of points for improvement: there was no ability on our end to prevent registry orders bypassing our "out of stock" limitations. As a result, we had a number of people order items that were out of stock and reach out to us, frustrated that their order hadn't been fulfilled yet. I reached out to customer service and they quickly changed the setting on their end to prevent customers being able to order out of stock items through the registry, but it would be really handy to be able to edit that ourselves. Additionally, we weren't able to set up/turn on the address masking ourselves, even though that's one of the main reasons we chose the service we did.