Yotpo consistently provides excellent support! Anytime I have a question or issue, their team is prompt, responsive, and incredibly helpful. A special shoutout to Jeff Q, who assisted me today with speed and efficiency—thank you for making the process so smooth!

This app is great and customer service is so helpful. Really appreciate your help John B. today. Such great help. John help resolve the issue effortlessly. Thank you so much!

John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!

John B. was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers. Thank you for being so helpful today, John!

Le support a été excellent ! L'équipe (Gabriel S) est réactive, professionnelle et vraiment à l'écoute. Ils ont pris le temps de bien comprendre mon problème et m'ont guidé avec des solutions claires et efficaces. Je suis vraiment satisfait de leur aide !

John B was great - he went above and beyond to look at our account to ensure adequate safety features were set! Thank you John B

I had to get help via live chat and John B was helpful, efficient, and sorted the issue right away. Thanks! :)

Yotpo support has been top tier! Vergian B. specifically was able to answer my very technical questions & resolve my issues I was having. Appreciate the help & love the team!

Gabriel S on the chat support line was incredibly helpful. He was able to get some things live on our site that helped us launch.

Wynn N was a great help. Even though my case was complicated, they provided me with wonderful assistance and guidance :)

Customer service will put in a lot of time trying to sell you the product, but virtually ZERO after you purchase. They will send you a how to link that is about as helpful as their chat function, which is to say very little. I set up a meeting a Yotpo agent. When he found out that I just needed help setting up the program, he messaged me and said that I should talk to the agents through the chat function.

John B was very quick to address an issue and find the solution for one of our email flows – thanks!

I’ve had an outstanding experience working with Gabriel S at Yotpo. He’s been incredibly helpful and proactive in assisting me with setting up our referral program. His knowledge and expertise made the process seamless, and he provided clear guidance every step of the way.

It was quite difficult for us to implement a new tool seeing as we were migrating from another, but the Yotpo support team (especially Gabriel S) are highly responsive and pick up every ticket we sent them in the 2 weeks post launch. We appreciate the quick response & turnaround even though there were quite some bugs / issues with our launch (that was specific to our previous set up). Thanks Gabriel for helping us make sense of all the new data!

The support team is available and knowledgeable for simple and complex questions. John B quickly responded to my ticket letting me know that he was working to find a solution then followed up with documentation of how to resolve my question.