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SureBright Product Protection logo

SureBright Product Protection

Develop by Surebright
Free plan available

Boost profits with the most complete warranty solution

Easy setup
Real-time tracking
Revenue share
Extended warranty
Shipping insurance
Accidental damage coverage
Customizable coverage
Online claim filing

About SureBright Product Protection

Launched Apr 17, 2022

Categories

Built by Surebright

Email :

[email protected]

Address

1 Yorkville Avenue, Toronto, ON, M4W0B1, CA

Website Privacy policy Tutorial FAQ Document
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Description

Protect customers’ purchases in transit and use, earn their loyalty, & profit through revenue share!

We empower merchants like you to offer extended warranty and shipping insurance right in the consumer purchase journey. You get a revenue share on every plan sold and an elevated consumer trust in your brand. We take care of financial risk, customers, claims, and everything related. All with just a few clicks! Use our exhaustive product protection plans covering accidental damage like product drops and liquid spills and turn product mishaps into delightful customer experiences!

We empower merchants like you to offer extended warranty and shipping insurance right in the consumer purchase journey. You get a revenue share on every plan sold and an elevated consumer trust in your brand. We take care of financial risk, customers, claims, and everything related. All with just a few clicks! Use our exhaustive product protection plans covering accidental damage like product drops and liquid spills and turn product mishaps into delightful customer experiences! more
  • Instantly boost profits with extended warranty and shipping insurance upsells
  • Exhaustive and customizable coverage on 50+ product categories
  • Customize every detail to match your brand's look and feel
  • Easy setup, no time commitment, real-time and transparent revenue tracking
  • 24x7 support and online claim filing in under 5-minutes

Pros

  • Instantly boost profits with extended warranty and shipping insurance upsells
  • Exhaustive and customizable coverage on 50+ product categories
  • Customizable to match brand's look and feel
  • Easy setup with no significant time commitment
  • Real-time and transparent revenue tracking
  • 24x7 support and online claim filing in under 5 minutes
  • Smooth and efficient integration process
  • Outstanding and proactive customer support
  • Elevates consumer trust in the brand
  • Financial risk and customer claims managed by SureBright

Cons

  • Limited user reviews available for a comprehensive analysis
  • Potential dependency on SureBright for handling claims and support

Top Helpful Reviews

Shop Minolta Cameras

Jul 23, 2025  on Shopify

Surebright is great. Easy setup, great support team with quick response time and working resolutions. A+ Company

Strictli

Jul 11, 2025  on Shopify

SureBright has been an absolute game-changer for our business. When we transitioned from our previous warranty provider, we weren’t just looking for a replacement, we needed a true partner. SureBright delivered and then some. From day one, their team has been nothing short of fantastic, responsive, professional, and genuinely invested in our success. One of the most impressive results we’ve seen is the dramatic increase in our warranty attachment rate, which now consistently hovers around 40–50%. That’s not just a boost in numbers, it’s a clear reflection of how well SureBright has positioned their offering and how much our customers trust the coverage. Behind the scenes, their support has been outstanding. They’ve made the process seamless for our team and our customers, and it’s clear they’re just as committed to backing our products as we are. Working with a team that aligns with our values and elevates our operations has been a breath of fresh air. If you're looking for a warranty partner who goes beyond the basics and truly stands behind you, SureBright is the one. We’re grateful for their partnership and excited for what the future holds.

DMEsuperstore

Jul 10, 2025  on Shopify

So far we are extremely happy with the service and outcome. The design blends well with our site and we are thrilled with the amount of people that choose an extended warranty couple with their product purchase. Highly recommend for those selling products that could benefit from extended warranties as it is a great opportunity for additional revenue and or provide peace of mind to your customers.

Select Fitness

May 02, 2025  on Shopify

So far so good. Amazing service with everything from implementation to pricing and whatnot. Have not dealt with a claim or anything, but they say we won't have to anyways. Considering that to be true, 5 star review at this point.... Would recommend.

The Cold Plunge Store

Apr 28, 2025  on Shopify

I've been working with them for several months & already seeing good results. Yu has been awesome to work with.

BlackboxMyCar

Apr 18, 2025  on Shopify

Worked with Yu Hei and Sanket in integrating SureBright into our store. We came from CPS Warranty because their customer service was not great. SureBright was very easy to work with, and very communicative. I had quite a few demands for ensuring that the customer experience was a positive one, and they had no problems meeting them. They were also able to bend some of their warranty policies to match ours. So far so good!

Wamatek

Apr 14, 2025  on Shopify

The leadership team at SureBright has been amazing to work with. They've streamlined every aspect of our product protection offering—from setup to the post-purchase experience—making it seamless for both our team and our customers. We're thrilled to report a 25% attach rate, which has far exceeded our expectations. I highly recommend partnering with them!

Lodge Outdoor Bluetooth Solar Speaker

Mar 31, 2025  on Shopify

Surebright Product Protection is an incredible add-on for the lodge brand and for the added protection and peace of mind the protection provides for the lodge customers. The seamless Shopify integration plus the outstanding support from the Surebright team makes this a must-have for any merchant looking to boost sales and build trust.

Verdi.com

Mar 12, 2025  on Shopify

SureBright provided a hands-on, white-glove experience, making setup quick and easy. Adding shipping insurance was just as seamless as product protection.These services have become meaningful revenue for our overall business.

Restezzzy Mattresses Inc.

Dec 03, 2024  on Shopify

Yu was amazing, helpful & quick in responding to all our queries. Surebright is an easy to use and perfect for our furniture/mattress business. Highly recommend.

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