SureBright Product Protection

Develop by Surebright

Free plan available

Boost profits with the most complete warranty solution

Easy setup

Real-time tracking

Revenue share

Extended warranty

Shipping insurance

Accidental damage coverage

Customizable coverage

Online claim filing

About SureBright Product Protection

Launched Apr 17, 2022

Built by Surebright

Email :

[email protected]

Address

1 Yorkville Avenue, Toronto, ON, M4W0B1, CA

Website Privacy policy FAQ

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Description

Protect customers’ purchases in transit and use, earn their loyalty, & profit through revenue share!

We empower merchants like you to offer extended warranty and shipping insurance right in the consumer purchase journey. You get a revenue share on every plan sold and an elevated consumer trust in your brand. We take care of financial risk, customers, claims, and everything related. All with just a few clicks! Use our exhaustive product protection plans covering accidental damage like product drops and liquid spills and turn product mishaps into delightful customer experiences!

Instantly boost profits with extended warranty and shipping insurance upsells
Exhaustive and customizable coverage on 50+ product categories
Customize every detail to match your brand's look and feel
Easy setup, no time commitment, real-time and transparent revenue tracking
24x7 support and online claim filing in under 5-minutes

Pros

Instantly boost profits with extended warranty and shipping insurance upsells
Exhaustive and customizable coverage on 50+ product categories
Customizable to match brand's look and feel
Easy setup with no significant time commitment
Real-time and transparent revenue tracking
24x7 support and online claim filing in under 5 minutes
Smooth and efficient integration process
Outstanding and proactive customer support
Elevates consumer trust in the brand
Financial risk and customer claims managed by SureBright

Cons

Limited user reviews available for a comprehensive analysis
Potential dependency on SureBright for handling claims and support

Top Helpful Reviews

Select Fitness

May 02, 2025 on Shopify

So far so good. Amazing service with everything from implementation to pricing and whatnot. Have not dealt with a claim or anything, but they say we won't have to anyways. Considering that to be true, 5 star review at this point.... Would recommend.

The Cold Plunge Store

Apr 28, 2025 on Shopify

I've been working with them for several months & already seeing good results. Yu has been awesome to work with.

BlackboxMyCar

Apr 18, 2025 on Shopify

Worked with Yu Hei and Sanket in integrating SureBright into our store. We came from CPS Warranty because their customer service was not great. SureBright was very easy to work with, and very communicative. I had quite a few demands for ensuring that the customer experience was a positive one, and they had no problems meeting them. They were also able to bend some of their warranty policies to match ours. So far so good!

Wamatek

Apr 14, 2025 on Shopify

The leadership team at SureBright has been amazing to work with. They've streamlined every aspect of our product protection offering—from setup to the post-purchase experience—making it seamless for both our team and our customers. We're thrilled to report a 25% attach rate, which has far exceeded our expectations. I highly recommend partnering with them!

Lodge Outdoor Bluetooth Solar Speaker

Mar 31, 2025 on Shopify

Surebright Product Protection is an incredible add-on for the lodge brand and for the added protection and peace of mind the protection provides for the lodge customers. The seamless Shopify integration plus the outstanding support from the Surebright team makes this a must-have for any merchant looking to boost sales and build trust.

Verdi.com

Mar 12, 2025 on Shopify

SureBright provided a hands-on, white-glove experience, making setup quick and easy. Adding shipping insurance was just as seamless as product protection.These services have become meaningful revenue for our overall business.

Restezzzy Mattresses Inc.

Dec 03, 2024 on Shopify

Yu was amazing, helpful & quick in responding to all our queries. Surebright is an easy to use and perfect for our furniture/mattress business. Highly recommend.

Furnish 4 Less

Dec 02, 2024 on Shopify

Great experience working with the SureBright team to get everything up and running. They handled the integration quickly and we're now offering our customers more value while increasing our revenue. Highly recommend!

Yotobike

Sep 12, 2024 on Shopify

As an eBike retailer, offering extended warranties is a huge selling point for our customers, and SureBright has made it incredibly easy to set up. The app integrates seamlessly with our store and lets us offer protection plans without any extra hassle. The support team is phenomenal—always responsive and ready to help with any questions. If you're in the eBike industry or any high-ticket items, this is hands down the best app for adding extended warranties. Highly recommend SureBright!

Dreamee Home Furniture

Sep 08, 2024 on Shopify

Excellent application thus far, their team added everything to our site and it works seamlessly. Looking forward to using it going forward. Excellent communication and service!

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