"Prepare draft replies with order context and flag safety risks."
`SupportPrep AI helps merchants prepare customer support replies from manual tickets and inbound webhooks. It matches messages to Shopify order context, applies store policies, flags identity or safety risks, and creates a draft for a human to review. The app does not automatically send replies, refund orders, cancel orders, or edit orders.`
Full CS operations managed by AI and a team of CS experts....
View order info and answer messages from your helpdesk.
Advanced Helpdesk: FAQ builder, help center, support widget...
Social Intents Live Chat for MS Teams, Slack, and ChatGPT