Supportify: AI‑powered support

Name: Supportify: AI‑powered support Introduction Video
Uploaded: 2026-01-11T15:03:04Z
Duration: 1 min 33 s
Description: Automate Shopify support with AI: instant resolutions, 24/7. No coding needed.

Develop by Shopify

Free plan available

Automate Shopify support with AI: instant resolutions, 24/7. No coding needed.

About Supportify: AI‑powered support

Launched Oct 30, 2025

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Automate your customer support in minutes with AI agents and AI chatbot. Save time and cut costs.

Instantly deploy AI support agents and AI chatbot that handles your support tickets faster and more consistent than human agents. Supportify is an AI agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — 100% automated. Simply install the app, connect your FAQs and tools, and let Supportify handle support 24/7. Powered by Claude and GPT.

Replace expensive support agents and free up time with AI support.
AI chatbot and support agent that provides instant replies and resolutions.
Set up in minutes - no coding required. Syncs with Shopify.
Give your AI agent access to tools: cancel orders, edit, create returns, refunds
Smart ticket escalation when human support needed, with full context

Top Helpful Reviews

Kaffa.no | Ferskbrent kaffe | Bryggeutstyr

Jan 09, 2026 on Shopify

Great app, even better support As beta customers, we've seen this app grow into a powerful tool. The customization options are fantastic, and allows us to tailor the bot to our specific needs. But the support team is the real highlight. They are so fast and accurate that I'm starting to wonder... wait, are they the real bots? Jokes aside, they can fix anything and simply never give up on a challenge.

Mahoney Supplements

Jan 07, 2026 on Shopify

We switched to Supportify to see if we could reduce our support workload, and it ended up replacing two full-time customer service reps. Our support costs dropped by about 85%, which was huge for us. The AI handles most of our day-to-day questions, like product info and order tracking, and customers get answers right away instead of waiting. A lot of them actually prefer it because it’s available 24/7 and just works.

Kokkeglede

Jan 07, 2026 on Shopify

En nyttig app som gjør kundeservice både enklere og mer effektiv. Utviklerne er tilgjengelige, løsningsorienterte og gir topp oppfølging når man trenger det.