SUPLIFUL: White Label Products logo

Customer reviews: SUPLIFUL: White Label Products

Reviews (923)

Overall rating
4.6

What Merchants Think

Merchants have mixed feelings about "SUPLIFUL: White Label Products." Many appreciate its ease of use, seamless integration with platforms like Shopify, and the wide range of products available for branding. However, concerns have been raised about pricing, shipping costs, and customer service inefficiencies. While some find the service transformative for starting a new brand, others struggle with high expenses and perceived lapses in professionalism.

Key Strengths

  • Seamless integration with Shopify for easy branding and sales.
  • Accessible platform for launching a brand with minimal initial investment.
  • User-friendly interface with simple label customization.
  • Responsive customer support praised by several users.
  • Diverse product range for private labeling.

Common Concerns

  • High product and shipping costs affecting profit margins.
  • Limited shipping locations, restricting international business.
  • Frequent changes to label requirements causing operational disruption.
  • Inconsistent customer support experiences, particularly with AI-driven responses.
  • Lack of transparency and professionalism in some business practices.

Final Thoughts

"SUPLIFUL: White Label Products" offers significant potential for entrepreneurs looking to enter the white-label market without heavy investment. Despite its many advantages, challeging pricing structures and operational inefficiencies may make it less appealing for smaller businesses or those shipping internationally. Merchants recommend thorough evaluation of service offerings and costs before committing to the platform.

Battle Born Athletics

Feb 13, 2025  on Shopify

Couldn’t say enough about why I’m going to be leaving this company’s services. The products are already ridiculously overpriced and I was fine with it because it’s was extremely convenient. Well now they add an additional mandatory monthly subscription with no changes to their products’ prices. And then to top it off, they are always late shipping. They’ve lost me hundreds of customers because they won’t ship products for 1-2 weeks. They give an original estimated delivery date and you can count on the product being AT LEAST 10 days late. Great concept for a company. Convenient but never in a million years worth working with. Needs major improvements

Jet Set Girl Wellness

Jan 08, 2025  on Shopify

Do NOT recommend this company. They have lost their way and unprofessional. Very poor delivery time for Shopify orders. Unless you are selling on TikTok, your orders will not ship out for several days. I have had to cancel orders because of their delayed shipping, which has made my company look unprofessional. The customer service team has no idea what the fulfillment team is doing. I was told my orders were going out that morning and I spent all day contacting customer service, which kept reassuring me the orders were going out. The orders did not go out. I have been with the company over a year and when they were not selling on TikTok and initially everything was good. But sad to say, no longer. So, if you are not selling on TikTok, you may want to think twice about this company.

Everybody's Juice

Jan 07, 2025  on Shopify

I strongly advise against using Supliful for your business needs. My experience with them has been consistently frustrating due to two major issues. First, they heavily rely on AI for customer service without being upfront about it, leading to circular conversations and unresolved problems. When you need real answers about your business, you're met with generic AI responses that rarely address specific concerns. More importantly, their lack of transparency regarding labeling requirements has caused significant problems. As someone trying to run a legitimate business, I need clear, accurate specifications for product labels. Instead, I've received inconsistent information that has led to costly mistakes and potential compliance issues. When trying to get clarification, I'm again met with AI responses rather than actual help. I've attempted to resolve these issues directly with the company multiple times without success, which has led me to file a complaint with the Better Business Bureau. Save yourself the headache and look elsewhere for your business needs. A company that can't provide basic human support and clear requirements isn't worth your time or money.

Nugentics

Nov 25, 2024  on Shopify

So far so good,customer service responds quick, the products the sell look to be top notch, Very Happy with them...

Elevita Health

Nov 18, 2024  on Shopify

This shopify app makes it so easy to add products and customize labels with provided templates. The Supliful team is always quick to review the labels and make sure they follow protocols. Fulfilment and shipping times have improved greatly, and they are constantly adding great products for private labelling!

Me as Me

Nov 06, 2024  on Shopify

Supliful has truly been a game-changer. It makes launching and managing a branded product line so easy! I didn’t have the resources for big upfront investments in product development or keeping large inventory, but Supliful’s seamless integration with Shopify and TikTok, combined with their on-demand approach, makes starting a brand accessible for anyone with minimal investment and low risk. Plus, their customer support has been top-notch—always quick to help and ready with tips to improve my brand. Truly recommend to anyone who wants to start a brand.

Artemis

Nov 01, 2024  on Shopify

The app itself is great, probably the best supplement supplier for Dropshipping. The only problem is the prices, 14.40$ for multivitamin gummies is outrageous, you need to sell it for 45$ to actually have healthy margins to scale your business which is super overpriced. Even when you sell 2 instead of 1, the shipping cost goes up as well, why??? you already pay for the shipment for the first product, why would I need to pay another 2-3$ just to add another one considering the product is super small. Yes, I understand about labels, logistics and not needing to purchase in bulk but your prices are way too high for the average business. anyway, I don`t think my review will change anything, just wanted to let people know.

24 Supplements

Oct 26, 2024  on Shopify

Excellent products. Great service. Simple integration to shopify. Fair prices. Easy personal labeling creation. Great shopify app overall Only downside: Shipping only to selected countries and shipping costs may be high for abroad shipping. Should ship to more countries to Europe and have a fulfillment center in Europe to avoid brutal shipping costs.

The Cannabis Veteran

Oct 15, 2024  on Shopify

Supliful Review: A Platform That Fails Small Businesses Supliful once positioned itself as a small business-friendly platform, but their recent shift to charging for previously free services proves they’ve lost sight of that mission. This sudden move clearly indicates their original business model was flawed, and instead of finding a sustainable way to support entrepreneurs, they’re now passing their failures on to their users. It’s clear they were bleeding money, and instead of fixing their own inefficiencies, they’ve decided to charge the very people they claim to support. This change feels like a desperate attempt to recoup losses—probably under pressure from investors—by squeezing more money out of small businesses that simply cannot afford it. It’s a shame that Supliful has gone from an accessible platform to one that’s out of reach for the entrepreneurs who need it most. Their pricing strategy is designed for those with deep pockets, not the small business owners they originally targeted. What’s worse, this decision further proves that Supliful’s model isn’t working. If it was truly built with the success of small businesses in mind, they wouldn’t have to impose these steep fees. It’s clear that their platform is no longer a profitable or sustainable option for small entrepreneurs. Instead of acknowledging their own mistakes, they’re pushing the financial burden onto their users, making it nearly impossible for small businesses to succeed here. This shift speaks volumes about where Supliful’s priorities lie, and it’s certainly not with the small businesses they once claimed to support.

My Store

Sep 24, 2024  on Shopify

Great platform but products pricing is off and shipping costs are too high when factoring the additional subscription fees and the extensive time it takes to create labels/ setup initially. ie Supliful Jojoba Face Oil 30ml wholesale price before we mark it up to sell is $11.50USD when its commercially available anywhere at $13USD - even in higher priced boutiques. It does feel like we are paying you to sell your products to consumers who will need to pay more for them in the end. Perhaps revise the pricing matrix and I hope to jump back on board then as the platform is looking great!

Synergistic Mind Labs

Sep 22, 2024  on Shopify

**I haven't sold a product yet** So far, the app is impressive. It is very user-friendly and easy to navigate to Shopify, which is super efficient. There seems to be a slight delay between updating product info in supliful and the actual website I published through shopify. Other than that, Supliful is amazing! Some advice I have: - ability to control the dosage and custom made products - different options for bottle and labeling

GritAndGlory

Sep 18, 2024  on Shopify

Very good app with very limited shipping routes, as I live in a country not within these shipping locations I cant connect my card, making it unusable. If this was to change it would be a very helpful tool.

Allpha Natural Products

Sep 17, 2024  on Shopify

it's actually a great app that offers me more chances to work with supply chain and autonomous design, unique and great.

Fahline

Sep 15, 2024  on Shopify

Requires I use a credit card to signup, I won't use this ever unless that is off. I do not recommend this site because of a f__king card.

Rebalance Up

Sep 10, 2024  on Shopify

We are new, but so far, we love the products and the ease with which to design our labels. It would be exciting if you guys would offer more pet products.

Gloxy Care

Sep 06, 2024  on Shopify

The idea of Supliful sending email every month that they made a mistake in their label or a mistake in the ingredient and sellers need to redesign the label is unprofessional. This simply means you can never focus on other things; you will always be stuck on editing labels on Supliful products every month. I noticed this only happens after you subscribe to their monthly plan. Now here are some reasons why this is harmful to sellers. Firstly, some of these products and pictures have been placed on Facebook ads, and having to stop an ad that is running for three weeks simply because you want to redesign the label or edit the label of that particular product  is a big loss of advertising spend because some of these ads take time to yield results. Second, not all sellers design the label themselves; some paid professionals to do the designing, this means they need to keep spending money every month for the same product design that they have spent money on  before. Thirdly, some of these product pictures have been posted on social media platforms and this means we need to keep deleting posts every month because the previous labels contain ingredients that have been removed. If this mistakes happens once a while then its understandable but for it to happen every month?  I understand you are doing this for subscription purpose but there are better ways to gain subscribers rather than forcing sellers to redesign product monthly. You can increase price per product for none subscribers and new arrival product to be accessed by subscribers. It is a win win sitution

My Store

Sep 03, 2024  on Shopify

Great product but prices of products are way too high. Plus the very high additional subscription fees and the extensive time it takes to create your labels this plugin seems to be a greedy way to simply sell product via a white label model compared to all the other great white label suppliers out there! Be sure to shop around! Jojoba Face Oil 30ml wholesale with Sup is $11.50 when its $13 in normal higher priced boutiques on the commercial market. Doesnt seem like a fair private label wholesale price to me.

Kustom Image

Aug 21, 2024  on Shopify

I just discovered Suliful while looking for health and beauty products. I can’t get over how easy it was to put my logo on the product label and upload it to my Shopify store. Now I wait for the sales.

Shop daily alternatives

Aug 19, 2024  on Shopify

We signed up for their store design package, but after looking into it more and seeing what is and isn't included in the package, we decided it's not the best option for us. We have thus chosen to cancel the order, that hasn't been started yet. They were really responsive up until we made the payment; after that, we were unable to receive a confirmation of the cancellation and refund. All of our requests were simply disregarded. We intended to place another order with them, but after observing their lack of professionalism and negligence, we will not be doing business with them.

Aaugh Associates

Aug 10, 2024  on Shopify

Supliful is a completely phenomenal website and matches excellent applications in many various formats and quality control. I fully recommend and back this website and distribution success. Thank you supliful from AAUGH Associates!!

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