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Customer reviews: SUPLIFUL: White Label Products

Reviews (923)

Overall rating
4.6

What Merchants Think

Merchants have mixed feelings about "SUPLIFUL: White Label Products." Many appreciate its ease of use, seamless integration with platforms like Shopify, and the wide range of products available for branding. However, concerns have been raised about pricing, shipping costs, and customer service inefficiencies. While some find the service transformative for starting a new brand, others struggle with high expenses and perceived lapses in professionalism.

Key Strengths

  • Seamless integration with Shopify for easy branding and sales.
  • Accessible platform for launching a brand with minimal initial investment.
  • User-friendly interface with simple label customization.
  • Responsive customer support praised by several users.
  • Diverse product range for private labeling.

Common Concerns

  • High product and shipping costs affecting profit margins.
  • Limited shipping locations, restricting international business.
  • Frequent changes to label requirements causing operational disruption.
  • Inconsistent customer support experiences, particularly with AI-driven responses.
  • Lack of transparency and professionalism in some business practices.

Final Thoughts

"SUPLIFUL: White Label Products" offers significant potential for entrepreneurs looking to enter the white-label market without heavy investment. Despite its many advantages, challeging pricing structures and operational inefficiencies may make it less appealing for smaller businesses or those shipping internationally. Merchants recommend thorough evaluation of service offerings and costs before committing to the platform.

Artemis

Nov 01, 2024  on Shopify

The app itself is great, probably the best supplement supplier for Dropshipping. The only problem is the prices, 14.40$ for multivitamin gummies is outrageous, you need to sell it for 45$ to actually have healthy margins to scale your business which is super overpriced. Even when you sell 2 instead of 1, the shipping cost goes up as well, why??? you already pay for the shipment for the first product, why would I need to pay another 2-3$ just to add another one considering the product is super small. Yes, I understand about labels, logistics and not needing to purchase in bulk but your prices are way too high for the average business. anyway, I don`t think my review will change anything, just wanted to let people know.

Synergistic Mind Labs

Sep 22, 2024  on Shopify

**I haven't sold a product yet** So far, the app is impressive. It is very user-friendly and easy to navigate to Shopify, which is super efficient. There seems to be a slight delay between updating product info in supliful and the actual website I published through shopify. Other than that, Supliful is amazing! Some advice I have: - ability to control the dosage and custom made products - different options for bottle and labeling

Gloxy Care

Sep 06, 2024  on Shopify

The idea of Supliful sending email every month that they made a mistake in their label or a mistake in the ingredient and sellers need to redesign the label is unprofessional. This simply means you can never focus on other things; you will always be stuck on editing labels on Supliful products every month. I noticed this only happens after you subscribe to their monthly plan. Now here are some reasons why this is harmful to sellers. Firstly, some of these products and pictures have been placed on Facebook ads, and having to stop an ad that is running for three weeks simply because you want to redesign the label or edit the label of that particular product  is a big loss of advertising spend because some of these ads take time to yield results. Second, not all sellers design the label themselves; some paid professionals to do the designing, this means they need to keep spending money every month for the same product design that they have spent money on  before. Thirdly, some of these product pictures have been posted on social media platforms and this means we need to keep deleting posts every month because the previous labels contain ingredients that have been removed. If this mistakes happens once a while then its understandable but for it to happen every month?  I understand you are doing this for subscription purpose but there are better ways to gain subscribers rather than forcing sellers to redesign product monthly. You can increase price per product for none subscribers and new arrival product to be accessed by subscribers. It is a win win sitution

Zani

Apr 04, 2024  on Shopify

I have a mix feeling, just starting with them. The label service was great, the platform and how the process is defined is great, products are great. However, the store design service process is overpriced, lacking of rigor and without professionalism. They only copy past their template and configuration but they will not do more than that. They did not mention the photos with watermark if I want to keep them or not, they did not ask me to change the review on all different product pages (it was the same content across the store), no images matching my target audience, products were not even limited based on where they can ship at the checkout. They told me it was a misalignment on expectation. I am just saying that it is not misalignment to remove photos with watermarks after asking the client or setting up basic features fitting the targeted audience. I ended up doing it myself, including bundles which they forget to do. On top of that, I realized this week that even if they can ship in many destination they are no compliance. For EU, products has to be registered on the country where it will be sold and the label in the country language, in Canada it has to be registered at the NHP and a license & number given. Number should be on the labels as well. So basically with the current features, we can only sell in the US. Disappointing

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