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Customer reviews: ST Inventory Management & Sync

Develop by Sumtracker

Sumtracker is a Shopify app designed to streamline order fulfillment and shipping tracking for eCommerce businesses. This review covers its features, pros, cons, and real user experiences to help merchants make an informed decision.

Reviews (92)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with "Sumtracker Inventory & Bundles", praising its usability and effectiveness in managing inventory across multiple sales channels. Many users highlight the app’s positive impact on their business operations, with numerous testimonials describing it as an essential tool. The developers' responsiveness and willingness to incorporate user feedback are also frequently commended.

Key Strengths

  • Seamless synchronization across multiple sales channels.
  • Simplifies the management of bundles and stock adjustments.
  • User-friendly interface and ease of setup.
  • Excellent customer support and developer responsiveness.
  • Flexibility in updating inventory via manual entries or spreadsheets.
  • Effective at managing both retail and wholesale inventory with shared SKUs.

Common Concerns

  • Occasional issues with overselling due to synchronization errors.
  • Support response times could be improved for some users.
  • Time zone differences affecting support availability.

Final Thoughts

"Sumtracker Inventory & Bundles" consistently receives positive reviews from users, who find it an indispensable tool for managing inventory and bundles across various e-commerce platforms. While it excels in functionality and customer support, some minor concerns with error handling and support response times exist. Overall, the app is highly recommended for businesses looking for an efficient, multichannel inventory management solution.

Framesandgearb2b

Sep 15, 2025  on Shopify

Works perfectly, great support, it is all we have been looking for as an inventory management app.

Bumbles & Boo

Aug 29, 2025  on Shopify

Perfect app for inventory management and for anyone using 'bundles' of products for easy management and costing. Support has also been amazing during our onboarding with quick and detail responses and guidance.

Growplay Monkey Bars Australia

Aug 04, 2025  on Shopify

Rytech PNW

Aug 03, 2025  on Shopify

Really great tool for our inventory with highly customizable items that are made out of components. Wonderful customer support! They take time to respond (~24 hours), but they provide great solutions.

Solios Watches

Jul 30, 2025  on Shopify

Sumtracker is the perfect tool for managing our inventory, PO and anything related to managing our SKUs, bundles and components. We used to be on a 2000$ tool and Sumtracker is equivalent if not better. Until we move to an ERP, I don't see us going anywhere. A lot come from Ankit and his team - they're super responsive and helpful. They want to make their tool better and they want to help you. I've never waited more than 12 hours for an answer. 5 stars and kudos to them

Ächtung Kraft

Jul 29, 2025  on Shopify

Beauty Heroes®

Jul 29, 2025  on Shopify

The app works great and the Sumtracker team is so helpful with any questions we have. Issues are quickly resolved and they really listen to customer feedback. We have had a great experience.

IWELL US Wholesale

Jul 28, 2025  on Shopify

Staff of the sumtracker helped us a lot whenever we ask a help or to improve some features.

LaptopParts.ca

Jul 28, 2025  on Shopify

Great APP. We have multiple listings with the same SKU. sumtracker perfectly manages our inventory. Fast and amazing customer service.

Clearlight Saunas ANZ

Jul 27, 2025  on Shopify

Super helpful every time. Great App and even greater support.

ClixAuto

Jul 17, 2025  on Shopify

Ankit and the SumTracker team are exceptionally responsive and supportive. They understand that every business is unique and work diligently to tailor SumTracker to our specific needs, ensuring it integrates seamlessly into our operations. The software is user-friendly, intuitive, and remarkably powerful. The team consistently updates and enhances its features, making SumTracker an indispensable partner for our business.

Eco Torque

Jul 16, 2025  on Shopify

Ankit & the team are constantly on the ball with customer support. They have released several updates since we have had the system, which is good to know they are still investing time and improving their system which is one of the main reasons we left our previous management system. Their system solved several major issue we had with our previous inventory management software all at a very competitive price for our market point.

SkeletonHD

Jul 12, 2025  on Shopify

A perfect app for bundles. The team is very responsive to questions.

LTW Supply

Jul 08, 2025  on Shopify

ST Inventory Management & Sync has been a game-changer for managing our inventory across two Shopify stores. The app runs smoothly and reliably, keeping everything in sync without a hitch. It’s intuitive, efficient, and does exactly what we need it to do. What really sets this app apart is the support team. They’ve gone above and beyond—quickly resolving any issues and even implementing feature suggestions we’ve made. It’s rare to find this level of responsiveness and commitment. Highly recommend this app to anyone looking for a dependable inventory management solution with top-notch support.

Wms&Co. Wholesale

Jul 02, 2025  on Shopify

Outstanding customer service. This app is far more functional than other inventory apps I have used (Shopify native, Trunk) so it is more complicated to use. Every time I have had a question customer support has promptly walked me through it step by step. I thought that working outside of Shopify would be more cumbersome than it is. I highly recommend this app.

My Store

May 27, 2025  on Shopify

A lot of the other apps are ok if you are linking by creating new listings yet most of them have problems doing that with existing listings. Sumtracker was one of the easiest syncs I've personally. Also the pricing is more than fair, considering how much time you save manually linking products. Love the UI too, really recommend.

High Camp Supply

May 07, 2025  on Shopify

sumtracker has been a great experience for us mostly because of how responsive and helpful they are. they are more than happy to hop on a call at any time and are very solutions orientated. the system is very user friendly and seems to have a lot of positive additions to their roadmap which will eventually make this a more well rounded solution that we are needing.

Madluvv

May 07, 2025  on Shopify

Great app to manage all inventory and POs. The team is great to work with!

Prana Chai North America

Apr 30, 2025  on Shopify

Excellent support and the app is very helpful for managing all our bundles.

Babymaxi

Apr 07, 2025  on Shopify

Sumtracker has been essential to our business, we can now seamlessly manage our inventory with hundreds of SKUs across various different warehouses, shops, and sales channels without having to worry that we double sell anything. The team behind Sumtracker is super responsive and often help me out within minutes or max a few hours, and I've given some product feedback which their engineering team has incorporated very quickly. Can highly recommend this to any shop owner struggling to keep their inventory under control.

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