Sumtracker App Review: Features, Pros & Cons for Shopify

Name: ST Inventory Management &amp; Sync
Brand: Sumtracker
SKU: shopify-sumtracker-fulfil-ship-track-app-by-sumtracker
Rating: 4.9 (76 reviews)

Customer reviews: ST Inventory Management & Sync

Sumtracker is a Shopify app designed to streamline order fulfillment and shipping tracking for eCommerce businesses. This review covers its features, pros, cons, and real user experiences to help merchants make an informed decision.

Reviews (76)

Overall rating

4.9

5

20
4

1
3
2

1
1

What Merchants Think

Overall, merchants express high satisfaction with "Sumtracker Inventory & Bundles", praising its usability and effectiveness in managing inventory across multiple sales channels. Many users highlight the app’s positive impact on their business operations, with numerous testimonials describing it as an essential tool. The developers' responsiveness and willingness to incorporate user feedback are also frequently commended.

Key Strengths

Seamless synchronization across multiple sales channels.
Simplifies the management of bundles and stock adjustments.
User-friendly interface and ease of setup.
Excellent customer support and developer responsiveness.
Flexibility in updating inventory via manual entries or spreadsheets.
Effective at managing both retail and wholesale inventory with shared SKUs.

Common Concerns

Occasional issues with overselling due to synchronization errors.
Support response times could be improved for some users.
Time zone differences affecting support availability.

Final Thoughts

"Sumtracker Inventory & Bundles" consistently receives positive reviews from users, who find it an indispensable tool for managing inventory and bundles across various e-commerce platforms. While it excels in functionality and customer support, some minor concerns with error handling and support response times exist. Overall, the app is highly recommended for businesses looking for an efficient, multichannel inventory management solution.

MamaSuds

Jun 03, 2025 on Shopify

This app is great for tracking inventory for products. Because we are a manufacturing business, the only complaint I have is that it doesn't offer a way to track ingredients and parts of base products and finished products. That would close out our needs for a full inventory tracking system. However, the purchase order capability (which I haven't been able to really use a lot, since we are manufacturing most of our products) is useful and works well. Now that the scanner capabilities are back up on the Inventory screen, we are happy campers. Purely for tracking completed product inventory and integrating with Shopify, we are happy with the product. The customer service team communicates very well, is super helpful, and will do everything they can to help figure out and resolve any issues. It does take some time because I'm in the US so there is a time difference between here and the ST team.