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Customer reviews: ST Inventory Management & Sync

Develop by Sumtracker

Sumtracker is a Shopify app designed to streamline order fulfillment and shipping tracking for eCommerce businesses. This review covers its features, pros, cons, and real user experiences to help merchants make an informed decision.

Reviews (81)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with "Sumtracker Inventory & Bundles", praising its usability and effectiveness in managing inventory across multiple sales channels. Many users highlight the app’s positive impact on their business operations, with numerous testimonials describing it as an essential tool. The developers' responsiveness and willingness to incorporate user feedback are also frequently commended.

Key Strengths

  • Seamless synchronization across multiple sales channels.
  • Simplifies the management of bundles and stock adjustments.
  • User-friendly interface and ease of setup.
  • Excellent customer support and developer responsiveness.
  • Flexibility in updating inventory via manual entries or spreadsheets.
  • Effective at managing both retail and wholesale inventory with shared SKUs.

Common Concerns

  • Occasional issues with overselling due to synchronization errors.
  • Support response times could be improved for some users.
  • Time zone differences affecting support availability.

Final Thoughts

"Sumtracker Inventory & Bundles" consistently receives positive reviews from users, who find it an indispensable tool for managing inventory and bundles across various e-commerce platforms. While it excels in functionality and customer support, some minor concerns with error handling and support response times exist. Overall, the app is highly recommended for businesses looking for an efficient, multichannel inventory management solution.

ClixAuto

Jul 17, 2025  on Shopify

Ankit and the SumTracker team are exceptionally responsive and supportive. They understand that every business is unique and work diligently to tailor SumTracker to our specific needs, ensuring it integrates seamlessly into our operations. The software is user-friendly, intuitive, and remarkably powerful. The team consistently updates and enhances its features, making SumTracker an indispensable partner for our business.

Eco Torque

Jul 16, 2025  on Shopify

Ankit & the team are constantly on the ball with customer support. They have released several updates since we have had the system, which is good to know they are still investing time and improving their system which is one of the main reasons we left our previous management system. Their system solved several major issue we had with our previous inventory management software all at a very competitive price for our market point.

SkeletonHD

Jul 12, 2025  on Shopify

A perfect app for bundles. The team is very responsive to questions.

LTW Supply

Jul 08, 2025  on Shopify

ST Inventory Management & Sync has been a game-changer for managing our inventory across two Shopify stores. The app runs smoothly and reliably, keeping everything in sync without a hitch. It’s intuitive, efficient, and does exactly what we need it to do. What really sets this app apart is the support team. They’ve gone above and beyond—quickly resolving any issues and even implementing feature suggestions we’ve made. It’s rare to find this level of responsiveness and commitment. Highly recommend this app to anyone looking for a dependable inventory management solution with top-notch support.

Wms&Co. Wholesale

Jul 02, 2025  on Shopify

Outstanding customer service. This app is far more functional than other inventory apps I have used (Shopify native, Trunk) so it is more complicated to use. Every time I have had a question customer support has promptly walked me through it step by step. I thought that working outside of Shopify would be more cumbersome than it is. I highly recommend this app.

My Store

May 27, 2025  on Shopify

A lot of the other apps are ok if you are linking by creating new listings yet most of them have problems doing that with existing listings. Sumtracker was one of the easiest syncs I've personally. Also the pricing is more than fair, considering how much time you save manually linking products. Love the UI too, really recommend.

High Camp Supply

May 07, 2025  on Shopify

sumtracker has been a great experience for us mostly because of how responsive and helpful they are. they are more than happy to hop on a call at any time and are very solutions orientated. the system is very user friendly and seems to have a lot of positive additions to their roadmap which will eventually make this a more well rounded solution that we are needing.

Madluvv

May 07, 2025  on Shopify

Great app to manage all inventory and POs. The team is great to work with!

Prana Chai North America

Apr 30, 2025  on Shopify

Excellent support and the app is very helpful for managing all our bundles.

Babymaxi

Apr 07, 2025  on Shopify

Sumtracker has been essential to our business, we can now seamlessly manage our inventory with hundreds of SKUs across various different warehouses, shops, and sales channels without having to worry that we double sell anything. The team behind Sumtracker is super responsive and often help me out within minutes or max a few hours, and I've given some product feedback which their engineering team has incorporated very quickly. Can highly recommend this to any shop owner struggling to keep their inventory under control.

FierceNatureUAE

Mar 27, 2025  on Shopify

CraftCutterSupply.com

Jan 11, 2025  on Shopify

The app works great. I like that it helps give insight on how products are selling. It is very useful with bundles and adjusting all stock when something sells. We have tried other inventory managent apps which had issues. We highly recommend Sumtracker.

Lee Display

Dec 17, 2024  on Shopify

We tried everything to manage our inventory and nothing worked perfectly until we found this app. We tried managing inventory manually, tried using excel and using VBA macros functions to download our inventory/subtract recent orders/and upload the new inventory to each sales channels, we used different apps and different websites, but nothing matched the functionality as much as Sumtracker. This app syncs easily with all your online sales channels and it's super easy to use. The biggest +: you can speak directly to the developer and ask for new functions to be implemented or fix issues that come up. They are really helpful and willing to hear everyone's ideas to improve the app. This app has become essential to our business.

Wiper Haus

Dec 16, 2024  on Shopify

Fantastic app that does bundles and multi channel.

Squarenot

Oct 27, 2024  on Shopify

This app is fantastic! I would not have been able to track my products without it. Shopify doesn't offer product tracking that subtracts from the main inventory, only from the variant total. Sumtracker fixed this problem for my business. Ankit is always very helpful when you have any questions. Definitely would recommend.

Bread & Butter Pickleball Company

Oct 24, 2024  on Shopify

Great for keeping track of packaging materials. Our products when sold have boxes, tissue paper, stickers, koozies, and come with accessories. Instead of knowing product inventory and having to do weekly counts of packing materials, everything is now synced up and we always have an accurate inventory number.

PBT Shop

Sep 16, 2024  on Shopify

I've used Sumtracker now for about a month - the guys have nailed the functionality and UI simplicity. It's the first time I haven't felt overwhelmed in an inventory management system. After about 1 day of use, I got the basics, counted our warehouse inventory into the app and was able to link our 2 Shopify stores, Etsy and Amazon store. The support is also fantastic - the guys are quick to respond, open to feedback and improving the app for users. I've been through 10+ free trials, this is the one guys. Stop looking. Does everything you need it to do at the right price.

Mureti Jewelry

May 14, 2024  on Shopify

Very useful tool!

Sereniikey

Apr 06, 2024  on Shopify

Highly recommended! Having used Sumtracker for a year now, we can confidently say it's the best inventory management app out there. We've tried others, but nothing compares. The bundles option is a game-changer for our efficiency. One of its standout features is tracking purchase orders with the currency we paid, which keeps our records accurate. The service is top-notch. Ankit and the team are incredibly responsive and accommodating. Overall, Sumtracker has exceeded our expectations. If you need a powerful and user-friendly inventory management solution, Sumtracker is it.

orangesugar

Mar 31, 2024  on Shopify

The app is super easy to use. Made our life easier to manage inventory

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