Brooks and Taylor have been fantastic. I had so many questions and they always replied with the right and best solution demonstrating they have mastered the product and they know it from tip to toe.

The support team at Appstle, especially Brooks, is incredible! He answered all my questions quickly, got everything working perfectly, and even went out of his way to ensure I had everything I needed. The level of service and dedication is next-level. If you're looking for a subscription app with top-tier customer support, this is the one!

We migrated from the nightmare of WooCommerce and their pathetic Subscription plugin a couple of weeks ago. We actually moved the entire business to Shopify. It took one person about a week to migrate our subscription service (to design the subscription plans and product pages, migrate the data, and go through all the settings), which is pretty fast - and it was a lot easier and faster than WooCommerce, even though WC only has about 20% of the features of this app. Prior to deciding on a subscription app, I contacted PayWhirl and Recharge with some questions. PayWhirl never responded so they were dropped from the list. Recharge could only be contacted by chat and at odd times for us in the UK, so I gave up. Appstle were the only app to immediately contact us and set up a meeting to show us their app and go through all our questions. The only app prepared to do this so I knew they were confident enough in their product. We got a little stuck with migrating some subscriptions from Stripe but this was due to those customers having a payment method wrapped up in Stripe Link. We had to contact those customers individually to manually set up their subscriptions again. This was a pain but it's not Appstle's fault. It's Stripe and their Link payment method, and if Stripe hadn't made it impossible to transfer Stripe Link payments, Stripe would have kept the business, so Stripe rather shot themselves in the foot. We managed to literally tailor everything to our service with Appstle. The customer portal, e-mails, language and labels match our branding. It works with our multi-currency. We needed to add the widget to the quick buy feature on our website, which they did for us in about 2 minutes. We got a little confused with linking the customer portal on the app to customer accounts on Shopify, which they helped us with. As some people have said, it's a little daunting at first, but that's because there are a lot of features and you can tailor pretty much everything to your service. If you don't know, just ask them and it will get resolved quickly. But there are also a lot of tutorials, help and support. Take the time to go through everything - as I said, it took us a week to do absolutely everything, which is fast. We migrated our whole business to Shopify, and our subscriptions increased about 7% in the first week, without any marketing, which proves that Appstle is far easier for customers to use. But above all, I cannot fault the support. With WooCommerce, we used to get a standard response for every inquiry, which was "well it must be the fault of another plugin, turn everything off and back on". This drove me mad for about 6 years. In comparison, Appstle are online immediately, don't blame anyone else, they help you and actually resolve your inquiries there are then. A very welcome change. As a result, when we have built the subscription numbers a little, I'll be trying the top Enterprise plan. I actually think Appstle should charge a small commission on subscriptions because our interests are then aligned (ie maximizing revenue) and given their good support, which in turn helps increase our revenue, they would deserve the commission.

Swift and attentive support received via the live chat option. Even sent a loom to show the remedy I needed. Great work.

Sean did an outstanding job fixing my issue, he went above and beyond. He was very professional and patient with me, Glad i went with Appstle.

I have been trying to find a solid subscription app for a while now .. This by far my favorite! Sean in CS is amazing and helpfull! Don't shop around just install it now you will be very happy.

I'm not a computer whiz, but this app is very user friendly and the help chat option has been so crucial to using and understanding things over my head. Great experience all around!

Super customizable without being overly cumbersome to configure. Fairly intuitive interface. PHENOMENAL virtual support.

There was an issue with theme integration, but they helped me within 5 minutes on a Sunday, and we resolved it just as quickly! Excellent customer service—fast and efficient support. Thank you!

I really enjoy using this app. It has all the features I need and more. The customer service is also top notch. They dealt with the issues i had and also helped me with some customizations too. Great all around. I really recommend this app.

The entire team at Appstle has been nothing short of awesome. I highly recommend the app. The app itself is great but the customer support should be the envy of the industry.

I recently installed The Appstle app on my Shopify store, and I couldn’t be more impressed—not just with the app itself but also with the outstanding customer support. I had several questions during setup, and Brooks, the Merchant Success Engineer, went above and beyond to assist me. He was incredibly knowledgeable, patient, and provided clear, detailed answers to all my concerns. Thanks to his help, I was able to get everything up and running smoothly.

I used Recharge for 5 years prior to this. This platform is amazing. I did not migrate any previous subscribers but I did start a new subscription using it. I cant even tell you how many times Id ask Recharge for a fix for something and they would tell me I need to hire a developer. This app has been set up in 1 day!

The team has been incredible acommodating, friendly and easy to work with. They always go above and beyond without any hesitation, we can't wait to grow with Appstle. Thank you for creating such a great app, and having the most skilled engineers!

Une application très complète pour la gestion d'abonnement à un prix défiant toute concurrence ! J'ai migré de Recharge et je ne regrette absolument pas : Appstle est beaucoup plus intuitif et bien moins cher.

Great app with lots of handy features to give the customer a lot of customization options with their bundles and subscriptions. But one crucial thing that an app needs is: a great customer service. But luckily, you don't have to worry about that one neither. Because they are very responsive, and quickly resolves any issue i've had so far. Can't recommend this app more if you're looking to give customers (almost) full freedom of their bundle/subscription creations.

This app is terrible. I'm on the highest tier plan and they stopped sending emails to my clients. They said they have new servers and I have to set up my own emails. I set up all the integrations with Mailchimp and now nobody will help me. I message them everyday. It seems they don't have procedures for this new set up. Now when my customers sign up or it comes time for them to renew they don't know they are getting an order until they are charged. Obviously this creates lots of cancelations and customer service requests. Don't use Appstle, try Seal Subscriptions, I'm going to attempt to switch soon but it will be a lot of work now. Don't make the mistake I did.

Definitely recommend using this app for any kind of subscription. Their support team work around the clock and always respond within minutes. Their fast and in depth responses & direction have saved me so much time and money

Amazing, helpful and FAST customer service. I couldnt ask for a better service form a small tech app. Thank you!

Customer service via chat is quick and helpful, impressed with the speed of their responses and level of service.