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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,539)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Neighbor Pet Food

Mar 19, 2025  on Shopify

Appstle's customer service is truly top-notch! Their team is always quick to reply and incredibly thorough, even when the issue is something I probably should have been able to figure out myself. They go above and beyond to ensure everything is resolved, with great follow-up to recognize or double-check that the problem has been fully addressed. It's refreshing to work with a support team that genuinely cares about their customers. Highly recommend!

Balance Phone

Mar 19, 2025  on Shopify

Sebastian has been incredibly helpful so far. Couldn't be happier with Appstle and specially their support and guidance through the set-up!

dieFITMACHER

Mar 19, 2025  on Shopify

Grenzgenialer Support mit unglaublich schneller Reaktionszeit und super freundlichem Team. Kann ich nur jedem weiterempfehlen diese App zu nehmen.

Shells Sourdough

Mar 19, 2025  on Shopify

Only had the app an hour or so, all sorted!! Fantastic staff, so very helpful and knowledgeable!! Perfect!

MyVada Supplements

Mar 18, 2025  on Shopify

So far we love Appstle... using the subscription app, but also looking at their loyalty app as well. It's going to be a lot less expensive to have the same features we need. Very excited for all of their apps they create

Orku

Mar 18, 2025  on Shopify

We have been looking for a subscription app that was a good price without taking away all the features and Appstle has totally met our criteria. Then once we installed it and set it up we were meet with such a great support team, any help we needed was answered straight away. Amazing app and customer service!

Wowzer

Mar 18, 2025  on Shopify

I would recommend this app for sure. Its very flexible, easy to use and understand and the support team are truly excellent. I am not very digitally savvy and I enjoy working with this app and the team

Living the Good Life Naturally

Mar 18, 2025  on Shopify

Everyone at Appstle is so helpful and work closely with you esuring your subscription is set up the way that works best for your company. Especially Brooks! He helped us every step of the way, recorded videos if we needed a further explanation. We are so excited to set our first subscription box live!! Thanks Appstle!

Vielle Beauty

Mar 17, 2025  on Shopify

I'm brand new to the app and was SHOCKED when I needed help with some customizations and the chat was so easy to find and Brooks was there in 2 minutes. Brooks went back and forth with me on the customizations I needed until they were exactly how I want it. It's a beautiful app and integrated seamlessly with my 3rd party Shopify theme. Thank you Appstle and Brooks!

Liberty In a Can™

Mar 17, 2025  on Shopify

Brooks knocked it out of the park. I had a problem I had been working on for an hour or two, when it dawned on me to ask the app creators. Brooks fixed the issue in less than 60 seconds. Couldn't believe it. Great customer service.

Citadel Health Store

Mar 17, 2025  on Shopify

Very user friendly and such an amazing app that serves its purpose very well. On top of that, the support I received from them was quick and to the point. They helped me out with every issue; I cannot fault their dedication.

Regener-Eyes

Mar 17, 2025  on Shopify

This App has been excellent for my subscription needs, and I much prefer its pricing model to many other apps out there. Their support team is also excellent and very responsive. I had a very complicated case involving the transfer of subscriptions from another system to Appstle, and they provided excellent support to make sure we got everything right and running smoothly.

The Freebird & Co

Mar 15, 2025  on Shopify

Appstle has been great from the get go. Easy to use interface and when in doubt, just contact their support team. Immediate response and Kehanvi was brilliant in solving the issues I had. 100% recommended! Can't wait to have it set up and launched on my store!

PaperKarma Store

Mar 14, 2025  on Shopify

Complex and robust product with tons of subscription related features. Amazing support team that knows the ins and outs of the product and concrete use cases. Support is available 24/7 and answers in minutes for simple and more exotic subscription configuration scenarios. The combination of both, enabled us to get the store up and running fast.

Bendichas Manos

Mar 13, 2025  on Shopify

Appstle is amazing- they are the most responsive on any issue that I have, and have made having a subscription business so much easier. I can't recommend them more (I've researched and tried lots of different ones and most get terrible reviews). Appstle is DEF the best.

MBUX Speed Cameras

Mar 12, 2025  on Shopify

It allows you to do everything, and the support is excellent. We've been using it for years with success, without any issues.

Modish X Co. (Miss Modish Boutique)

Mar 12, 2025  on Shopify

I love how smoothly everything works and how the Customer Service agent is always there to answer question and solve issue. I totally recommend this to anyone looking for a reliable app.

Inspired Nutrition

Mar 12, 2025  on Shopify

After finding out the Shopify Subscriptions app, at best, is not a trust builder with our customers, and at worst, is probably illegal, we searched for a new subscriptions app and our developer recommended Appstle. Dealing with customer info and possible lost sales is always nerve-wracking, however, the Appstle tech support team is wonderful, and their chat feature works in almost real time. They are clear about the process and, when they don't have a easy-to-read help article, they are more than happy to share screenshots to help you choose the right features. We look forward to working with them and checking out their other apps.

Casey's Menagerie

Mar 12, 2025  on Shopify

Currently have the free version, had an issue with my theme not updating the price when selecting the discounted subscription. They have the best customer service I think I have ever experience when it comes to tech. The guy made a custom tutorial to my specific problem for me to resolve it. took like 5 min. This is my first day with the product, no idea how good the product will be but the service has been amazing. Very impressed.

Cogs Dogs

Mar 11, 2025  on Shopify

We are using the free version for now but even with that the support team has been amazing! Sean with the support team not only helped solve my initial issue but then noticed another issue that I wasn't even aware of and also fixed that too. He was prompt, knowledgeable, kind, and attentive.

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